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BUILDING COMPANY CULTURE
LEADERSHIP INSIGHT02
If you don’t manage your culture, your culture will manage you.
ABOUT ME
Leap Leadership Academy | 4
Corporate Profiles
!
Organizations that have been working with us…
ICE BREAKING
Leap Leadership Academy | 6
WHY CULTURE MATTERS?
Leap Leadership Academy | 7
Leap Leadership Academy | 8
Leap Leadership Academy | 9
Leap Leadership Academy | 10
Leap Leadership Academy | 11
5 Types of
CORPORATE CULTURESource: Directive Communication™ Corporate Culture Evolution Evaluation
Leap Leadership Academy | 13
CHARACTERISTICS:
• Little trust
• Act in self interest
• Do not take many risks
• Little innovation
• Pay-check driven
• Inefficient
• High level of fear
1. BLAMING CULTURE
Leap Leadership Academy | 14
CHARACTERISTICS:
• Little communication
• Loyalty is to specific groups and not
to the organization
• Cliquish
• Lots of gossip
• Critical of other departments
• Little cross-departmental cooperation
2. MULTI-DIRECTIONAL CULTURE
Leap Leadership Academy | 15
CHARACTERISTICS:
• Complacency
• Mental stagnation
• Low creativity
• Average cooperation
• Average communication
• Little future vision
3. LIVE AND LET LIVE CULTURE
Leap Leadership Academy | 16
CHARACTERISTICS:
• People believe in the product or service of
the organization
• People feel good about what their company
is trying to achieve
• Cooperation is good
• People have a similar goal in the
organisation
• Not limited to job description, will actively
look for solutions
4. BRAND CONGRUENT CULTURE
Leap Leadership Academy | 17
CHARACTERISTICS:
• People view the organisation as an
extension of themselves
• People feel good about what they personally
achieve through the organisation
• Individual goals are aligned with the goals of
the organisation
• People use group resources to actively solve
problems
5. LEADERSHIP ENRICHED CULTURE
Leap Leadership Academy | 18
Which of these 5 is your
CORPORATE CULTURE?
Leap Leadership Academy |
Why don’t we copy culture of
successful organization?
19
Let’s copy the best practices!
Leap Leadership Academy |
www.johanirwan.com
20
Leap Leadership Academy |
www.johanirwan.com
21
Leap Leadership Academy | 22
Leap Leadership Academy |
Maybe we have
to re-think about
best practices
23
Leap Leadership Academy |
Understanding
ORGANIZATIONAL CULTURE
24
Leap Leadership Academy | 25
The Malay Family The Chinese Family The Indian Family The English Family
HOW CULTURE SHAPE FAMILY?
Leap Leadership Academy |
ARTIFACT OF ORGANIZATIONAL CULTURE
26
• Physical
• Language
• Ritual
• Beliefs
• Values
• Assumptions
O R G A N I Z AT I O N A L
C U LT U R E I S H O W P E O P L E
T H I N K A N D A C T
• Ceremonies
• Stories
• Legends
!26
Leap Leadership Academy |
Results Pyramid
27
Adapted from Partners in Leadership
Leap Leadership Academy |
Broken Windows Theory
28
Leap Leadership Academy | 29
Rudy Giuliani
New York Mayor
Leap Leadership Academy |
Working with the entire pyramid
30
C H A N G I N G H O W
T O A C T
L e s s e ff e c t i v e}
C H A N G I N G
P E O P L E ’ S T H I N K I N G
M o re e ff e c t i v e}
More Difficult • More Effort
But Long Lasting Change
Adapted from Partners in Leadership
Leap Leadership Academy |
Changing Culture
31
Adapted from Partners in Leadership
Leap Leadership Academy |
3-steps of changing culture
32
DEFINE SOCIALIZE REINFORCE
Adapted from Too Many Bosses, Too Few Leaders
Leap Leadership Academy |
What is your Core Values?
33
Leap Leadership Academy |
Culture Alignment
34
Leap Leadership Academy |
On the folly of rewarding A,
while hoping for B
35
Leap Leadership Academy |
Culture Management Tools
36
Focused Feedback
Focused Storytelling
Focused Recognition
Leap Leadership Academy |
5 Pillars of Culture Transformation
37
GreaterPurpose
Methodology
CommonLanguage
UnifiedIdentity
SupportiveEnvironment
Adapted from Directive Communication
Lessons From the Monkey King
Leap Leadership Academy | 38
THANK YOU
LEAP Leadership Academy Sdn Bhd
BP-1-18, Block B, Jalan BPD 1,

D’Alpinia Business Park,

47100 Puchong, Selangor

Malaysia

Email: info@leap.com.my

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Corporate Culture Presentation