Copy-of-Active-Listening-Infographics-by-Slidesgo-Autosaved-Autosaved.pptx
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Analytical or critical listening involves listening to evaluate the content of a message through analysis, critical thinking, and judgment. It requires actively participating and focusing on the speaker, connecting information, reflecting on information from the speaker's perspective, and being open-minded and self-motivated. Key strategies include giving full attention, rephrasing the message, watching non-verbal language, focusing on the speaker, recognizing facts versus opinions, understanding perspectives, and reserving judgment. Being close-minded, asking empty questions, and making assumptions should be avoided. Analytical listening benefits include reducing misunderstandings, interpreting data effectively, opening the mind, solving disagreements, and increasing knowledge.
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Listening is the ability to identify and understand what others are saying through hearing, understanding grammar, vocabulary, meaning, and accent or pronunciation. There are different types of listening including discriminative, comprehension, informational, critical, empathetic, appreciative, and selective listening. Effective listening habits include focusing on the main ideas, limiting distractions, and waiting until the entire presentation is finished before evaluating. Ineffective habits are deciding a topic is uninteresting beforehand, focusing on delivery flaws rather than content, and avoiding difficult material. Listening is a crucial skill that impacts success in many areas of life.
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Active listening is an important skill for building relationships. It involves fully concentrating on the other person without distractions, understanding their perspective, and using responses and body language to show them that they are being heard. There are different styles of listening, and effective listening requires overcoming barriers like judgments and preparing mentally to understand others.
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The document discusses the importance of listening with understanding. It emphasizes that listening is an active skill that involves genuinely trying to understand the other person's perspective rather than just passively letting words flow in. There are three basic listening modes discussed: competitive listening where one focuses on promoting their own views, passive listening where one attentively listens but does not verify understanding, and active or reflective listening where one checks their understanding of the other person's message by restating and getting feedback. Exercises and tips are provided on developing good listening skills like focusing attention, understanding independent of one's own feelings, evaluating what is said, and providing feedback.
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Listening is a fundamental skill that influences personal and professional success. There are various types of listening including informative, empathetic, critical, and active listening. Good listening involves paying attention, showing empathy and understanding, avoiding distractions, and asking thoughtful questions. However, effective listening can be impeded by barriers such as distractions, biases, lack of interest, and emotional state. With practice identifying these barriers and employing different listening strategies, individuals can enhance their listening abilities.
Active Listening.pptx
Listening is one of the most important skills you can have. How well you listen has a major impact on your job effectiveness and on the quality of your relationships with other people.
The way to improve your listening skills is to practice "active listening." This is where you make a conscious effort to hear not only the words that another person is saying but, more importantly, the complete message being communicated.
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The document discusses listening as the most important communication skill. It notes that people spend 45% of communication time listening, more than any other skill. Active listening is defined as listening to understand rather than just hearing and involves paying attention, adjusting your understanding, and responding appropriately. Barriers to active listening include internal factors like preconceptions and external distractions. The document outlines steps to active listening like paraphrasing, checking understanding, and providing feedback. Overall, active listening is presented as a crucial skill for effective communication.
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Active Listening.pptx
Listening is one of the most important skills you can have. How well you listen has a major impact on your job effectiveness and on the quality of your relationships with other people.
The way to improve your listening skills is to practice "active listening." This is where you make a conscious effort to hear not only the words that another person is saying but, more importantly, the complete message being communicated.
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The document discusses listening as the most important communication skill. It notes that people spend 45% of communication time listening, more than any other skill. Active listening is defined as listening to understand rather than just hearing and involves paying attention, adjusting your understanding, and responding appropriately. Barriers to active listening include internal factors like preconceptions and external distractions. The document outlines steps to active listening like paraphrasing, checking understanding, and providing feedback. Overall, active listening is presented as a crucial skill for effective communication.
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The document discusses the characteristics of good listening according to Mcburney and Wrage. It identifies voluntary, purposeful, motivated, cooperative, and critical listening as the key characteristics. It then discusses why listening is important, including that it stimulates better communication, promotes better responses, makes one appreciate what they hear, assists in understanding, helps with decision making, enables reaction, enlarges experience, and decreases tensions. Finally, it discusses the requisites of good listening, identifying obtaining information, appreciation, clarification and evaluation, inspiration, and self-improvement as key purposes of listening.
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According to Mcburney and Wrage, the best kind of listening has the
following characteristics
Voluntary-
Good listening begins with a willingness to participate completely in a communicative situation
Purposeful-
You choose to listen because of some very good reason /reasons.
3. Motivate -
when you have a good reason for listening , you are all keyed up for activity and nothing can stop you.
4. Cooperative –
you keep quit and give your wholehearted cooperation When you listen because you hope for nothing but only the best from the speaker.
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you follow the speaker’s ideas carefully and get Things clear so that in the end you may be able to make intellectual Judgements when you evaluate his ideas before responding.
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The document discusses different types of listening and provides tips for being an analytical listener. It defines listening and describes four types: appreciative, empathic, comprehensive, and analytical/critical. Analytical listening involves listening to understand and evaluate a message. Some tips for being an analytical listener include withholding judgment, talking less and asking questions, paraphrasing, considering non-verbal cues, taking notes, analyzing evidence, and examining emotional appeals. It also provides guidance on determining the validity of evidence.
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This document discusses effective listening skills. It defines listening as an active mental process that requires focus and effort, unlike passive hearing. Good listening skills are important for communication, relationships, conflict resolution and career success. The document outlines barriers to listening like distractions. It recommends active listening techniques like reflecting and paraphrasing to ensure understanding. Effective listening takes practice to overcome natural tendencies to plan responses rather than focus on the speaker.
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The document discusses listening skills and types of listening. It defines listening as accurately receiving and interpreting messages, which is key to effective communication. Good listening skills can lead to better work outcomes and personal benefits like stronger relationships and better health. Listening requires focus and effort beyond just hearing. There are two main types of listening: discriminative listening which distinguishes sounds, and comprehensive listening which understands meaning. Specific listening types include informational listening to learn facts, critical listening to evaluate information, and empathetic listening to understand others' feelings. Effective listening is an important life skill.
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- 2. Analytical or Critical Listening Listening to evaluate the content of the message. It involves analysis, critical thinking and judgement. You make judgements and inferences based on what you hear and see from the speaker. Essentially, it’s your job to fact-check and valid what is being said.
- 3. Actively participates To keep your mind refreshed from all the distractions by participating in listening carefully. Connects Connect all the information you gathered and analyze what it deeply means. Reflects on information Reflecting the information in your situation helps you understand more about the speaker's saying Is self-motivated Being motivated helps you more focused and enjoying what you learned from listening. Is open-minded This act allows the person to shed any barriers because you are willing to listen to the other person unencumber Characteristics of an Analytical or Critical listener
- 4. Analytical/Critical listening Strategies Give full attention Identify the meanings behind Going beyond education, it helps people understand others better, it builds trust and also makes others feel important. Rephrase the message It tells the speaker that you're listening attentively, and check your understanding and focus on the core of the message. Watch non-verbal language Through body posture, gestures, facial expressions, and eye movements we reveal clues to our intentions. This is typically subconscious behavior that provides clues about attitude or state of mind Focus on the speaker The key to good, efficient listening is to focus on the person speaking and not allow anything else to distract you. Prevents you from forgetting important information.
- 5. Recognizing the difference between facts and opinion Listen for and note main ideas; focus on central themes Understand the speaker’s perspective Reserve judgment: recognize your emotional biases Analytical/Critical listening Strategies
- 6. Close-minded Part of critical listening, is being open to ideas that we don't agree with and evaluate it to our fullest extent. Empty Questions Avoid asking empty questions that can disrupt the flow of their thoughts. Instead, concentrates on deeper questions that probe the speaker to give more thoughtful responses. Assumptions Stop making assumptions and place your biases in the back burner. Focus on the facts and questions that can help the speaker clarify their message. Listening exercises can help with this. Avoid this during Analytical or Critical listening
- 7. Reduces misunderstandings Be good at interpreting data effectively Opens your mind Helps solving disagreements Be wise Increases knowledge Benefits of Analytical or Critical listening
- 8. Quiz Time !
- 9. 1. Analytical listening is when you make judgements and inference based on what you hear and see from the speakers.
- 10. 2. Making assumptions is a part of analytical/critical listening strategies.
- 11. 3. There are six characteristics of an analytical/critical listener.
- 12. 4. Analytical/critical listening involves analysis, critical thinking and judgement.
- 13. 5. Focusing on the speaker prevents you from forgetting important information. distract you.
- 14. 6. Explain why you should regard judgment in analytical/critical listening?
- 15. 7. Give 1 thing you need to avoid during Analytical/Critical Listening. Explain your answer.
- 16. 8. Why do you need to be open- minded during Analytical/Critical Listening?
- 17. 9. Give out two Analytical/Critical characteristics. Do you think that you have this characteristics? Explain your answers.
- 18. 10. Why is analytical listening important? Give your own opinion.
- 20. Answers