SlideShare a Scribd company logo
1 of 3
THOMAS W. BETTS
Treasbetts@gmail.com Cell: (330) 715-2761
MarketingProfessional withamulti-channel background developing and executing strategic marketing plans,
launching emerging brands, optimizing merchandise selections, identifying target demographics and creating sales
generation programs by interpreting and implementing strategies from customer’s input and advertising results.
Marketing Solutions
Privatecontractor (consultant)
(Current)
Solutions fordeclining sales, stale creative, weakbrand position and archaic segmentation techniques are
challenges that are resolved through redefining the strategic focus.Organizations must develop a new direction
towards a collaborated marketing effortthat drives a multi-channel strategy. Currently, contractingwith a highly
entrepreneurial and creativemarketing powerhouse; drawing upon marketing insights that are increasing sales.
Quickly identifying the opportunities of developing a transactional database, an improved name management
processes, a strategic focuson segmentation modeling and a new merchandise flow process, this company will
become an industry leader in promotional/creative and product development.
(SCI) Suarez Corporation Industries
1989-2015 North Canton, Ohio
(Family owned, 600 employees, $250 Million Annual Sales)
SCI is an entrepreneurial, multi-channel and multi-brand marketing organization using direct response selling
techniques such as digital marketing, social media, direct mail, television, newspapers and magazines, as wellas,
in-bound and out-bound telemarketing. Core brands directed include EdenPURE,BioTechResearch, U.S.
Commemorative Gallery, International Home Shopping, and Lindenwold Fine Jewelers. Productlines range from
healthy living home products, household goods, and nutritional supplements to coins and collectibles. Key
positions, responsibilities and result are:
Director of Marketing
2004-December 2014 (managed over 25 employees)
• Directing, planning and executing marketing strategies forthe launch and success of the EdenPURE brand.
Resulting in sales exceeding $1 billion with over3 million units sold, EdenPure quickly became a brand
leader; outselling sales and inventory projections. The EdenPure program doubled corporate sales from
$125 million to $250 during the introductory year
• Increasing customer’s averages order an additional $25by improving the in-bound telemarketing cross-sell
scripting. This strategic improvement generated an incremental $1 Million dollars in profitin 2014
• Designing analysis techniques that rapidly introduced new product and creativeopportunities.
• Creating a predictive customer response strategy that reduced testing sample size.
• Reigniting the Debbie Meyer’s brand (Green Bags™, Green Boxes™, Genius Vac™) doubling sales to $2.8
million by developing a brand supportive TV campaign and expanding their retail distribution
• Creating an inventory liquidation program generating sales of $4.5 million with over$500,000 in profit
• Developing a postal carrier route model that expanded the target universe an additional 4 million homes
• Implementing digital analysis techniques such as SEO,conversion rates, average order, segmentation
development, cartanalysis and social media strategies, leading to actionable measureable metrics
Director of Corporate Strategy and Analysis
2000 -2004 (managed 12 employees)
• Implementing database modeling forcustomer segmentation strategies , transactional overlaysthat
generated a robust segmentation matrices and improved controlover the forecasted predictive results
• Improving the accuracy of sales analysis, testing design and the implementation of results which increased
data driven decisions and the accuracy of profit based advertising budgeting
• Designing customer advertising counters and sales-to-advertising efficiency metrics to focuson the
profit/loss of advertising expenditures whichoptimized the media spend
• Scheduling corporate sales generation programs. Tracking methods that predicted weekly cash flow and
inventory projections
• Reactivating and retargeting customers with transactional information froman outside data base then
utilized promotional and pricing techniques to optimize the response results
• Doubling the size of the customer file by introducing, designing and implementing a lifetime value model
Other Positions held and relevant experiences at SCI
Advertising/Circulation Analysis Consumer Research
Media Analysis Project Management
Director of Analytical Services Market Research
Director of Purchasing Media Research Analysis
Marketing Analytics Product/Category Evaluation
• Directing the merchandising mix and procurement of new consumer products for solo, multi-product,
acquisition, reactivation and existing customer promotional offers
• Envisioning and introducing a response zip code model that generated over$1 million in additional profits.
This model improved the advertising efficienciesforboth acquisition and in-house customer mailings by
decreasing the costper order ratios
• Directing the sales analysis team on all advertising campaigns; direct mail, newspapers and magazines,
digital media and television. Additionally, interpretating testing results and formulating the advertising
strategy. A typicalsales report lists over3,000 marketing programs and testing results
• Automating the list source code analysis to a “hands on” functionallowing for quickerturnaround of
promotional analyses
• Developing a customer attrition rate reports and determining the customer non-purchase rate thus
improving the promotional flow cycle
• Designing and implementing customer satisfaction studies whichidentified problems such as delivery,
customer service and quality; driving improvements in serviceand merchandising
• Conducting focusgroups and customer surveys and providing actionable results
• Directing and analyzing market research projects that include questionnaire design, focusgroup planning,
moderating, recruiting, and telephone surveys
• Creating product review qualitative research panels ranking the probability of success for new
merchandise based on consumer’s input and proprietary calculations
Professional Affiliations:
Benand Nancy SuarezAppliedMarketingResearchLaboratories
University of Akron, Ohio
Advising the research design and implementation of an advanced Neuromarketing, eye tracking, and biofeedback studies on
the effectiveness of advertising and product research
TheTaylorInstituteof DirectMarketing
University of Akron, Ohio
Board Member-Specializing in multi-channel marketing
Education
Kent State University:
Bachelor of Business Administration/Major in Marketing
copy resume 11-1

More Related Content

What's hot

Marketing Innovation by Soe Hein-MBA
Marketing Innovation by Soe Hein-MBAMarketing Innovation by Soe Hein-MBA
Marketing Innovation by Soe Hein-MBASoe Hein
 
Marketing Quarterly/Yearly Planning Customizable PowerPoint Template
Marketing Quarterly/Yearly Planning Customizable PowerPoint TemplateMarketing Quarterly/Yearly Planning Customizable PowerPoint Template
Marketing Quarterly/Yearly Planning Customizable PowerPoint TemplateMarketo
 
Marketing plan
Marketing planMarketing plan
Marketing planYoviAcka
 
The State of Marketing Planning Whitepaper
The State of Marketing Planning WhitepaperThe State of Marketing Planning Whitepaper
The State of Marketing Planning WhitepaperYard Digital
 
Business marketing course planning for jfc training college
Business marketing course planning for jfc training collegeBusiness marketing course planning for jfc training college
Business marketing course planning for jfc training collegeS.P.CHATELAIN LTD
 
Strategic Formulation and Marketing Mix
Strategic Formulation and Marketing MixStrategic Formulation and Marketing Mix
Strategic Formulation and Marketing MixAndy Lima
 
Marketing plan for new business
Marketing plan for new businessMarketing plan for new business
Marketing plan for new businessHR Logistics (HRL)
 
Integrated Fleet Marketing Plan
Integrated Fleet Marketing PlanIntegrated Fleet Marketing Plan
Integrated Fleet Marketing Planekbearly
 
2015 Marketing Strategy & Planning Template
2015 Marketing Strategy & Planning Template2015 Marketing Strategy & Planning Template
2015 Marketing Strategy & Planning TemplateRed Bamboo Marketing
 
How to Create a Marketing Plan for Financial Advisors and Grow Your Business ...
How to Create a Marketing Plan for Financial Advisors and Grow Your Business ...How to Create a Marketing Plan for Financial Advisors and Grow Your Business ...
How to Create a Marketing Plan for Financial Advisors and Grow Your Business ...Claire Akin, MBA
 
1224690553 kotler mm_13e_basic_02
1224690553 kotler mm_13e_basic_021224690553 kotler mm_13e_basic_02
1224690553 kotler mm_13e_basic_02maisuradi
 
2018 Multichannel Marketing Effectiveness Report Findings
2018 Multichannel Marketing Effectiveness Report Findings2018 Multichannel Marketing Effectiveness Report Findings
2018 Multichannel Marketing Effectiveness Report FindingsHeinz Marketing Inc
 
Retail planning overviews[1]
Retail planning overviews[1]Retail planning overviews[1]
Retail planning overviews[1]Ken Dailey
 

What's hot (19)

Marketing Innovation by Soe Hein-MBA
Marketing Innovation by Soe Hein-MBAMarketing Innovation by Soe Hein-MBA
Marketing Innovation by Soe Hein-MBA
 
Marketing effectiveness
Marketing effectivenessMarketing effectiveness
Marketing effectiveness
 
Market Research Implementation Plan: SAMPLE
Market Research Implementation Plan: SAMPLEMarket Research Implementation Plan: SAMPLE
Market Research Implementation Plan: SAMPLE
 
Marketing Quarterly/Yearly Planning Customizable PowerPoint Template
Marketing Quarterly/Yearly Planning Customizable PowerPoint TemplateMarketing Quarterly/Yearly Planning Customizable PowerPoint Template
Marketing Quarterly/Yearly Planning Customizable PowerPoint Template
 
Marketing plan
Marketing planMarketing plan
Marketing plan
 
Marketing Plan
Marketing PlanMarketing Plan
Marketing Plan
 
The State of Marketing Planning Whitepaper
The State of Marketing Planning WhitepaperThe State of Marketing Planning Whitepaper
The State of Marketing Planning Whitepaper
 
Business marketing course planning for jfc training college
Business marketing course planning for jfc training collegeBusiness marketing course planning for jfc training college
Business marketing course planning for jfc training college
 
Strategic Formulation and Marketing Mix
Strategic Formulation and Marketing MixStrategic Formulation and Marketing Mix
Strategic Formulation and Marketing Mix
 
Marketing plan for new business
Marketing plan for new businessMarketing plan for new business
Marketing plan for new business
 
Integrated Fleet Marketing Plan
Integrated Fleet Marketing PlanIntegrated Fleet Marketing Plan
Integrated Fleet Marketing Plan
 
2015 Marketing Strategy & Planning Template
2015 Marketing Strategy & Planning Template2015 Marketing Strategy & Planning Template
2015 Marketing Strategy & Planning Template
 
How to Create a Marketing Plan for Financial Advisors and Grow Your Business ...
How to Create a Marketing Plan for Financial Advisors and Grow Your Business ...How to Create a Marketing Plan for Financial Advisors and Grow Your Business ...
How to Create a Marketing Plan for Financial Advisors and Grow Your Business ...
 
Joint Marketing Planning with Partners
Joint Marketing Planning with PartnersJoint Marketing Planning with Partners
Joint Marketing Planning with Partners
 
Ad session3
Ad session3Ad session3
Ad session3
 
1224690553 kotler mm_13e_basic_02
1224690553 kotler mm_13e_basic_021224690553 kotler mm_13e_basic_02
1224690553 kotler mm_13e_basic_02
 
2018 Multichannel Marketing Effectiveness Report Findings
2018 Multichannel Marketing Effectiveness Report Findings2018 Multichannel Marketing Effectiveness Report Findings
2018 Multichannel Marketing Effectiveness Report Findings
 
Marketing audit
Marketing auditMarketing audit
Marketing audit
 
Retail planning overviews[1]
Retail planning overviews[1]Retail planning overviews[1]
Retail planning overviews[1]
 

Viewers also liked

crisis-communications-book
crisis-communications-bookcrisis-communications-book
crisis-communications-bookAl Czarnecki
 
2q15quarterlyresultsdeck 150730180803-lva1-app6892
2q15quarterlyresultsdeck 150730180803-lva1-app68922q15quarterlyresultsdeck 150730180803-lva1-app6892
2q15quarterlyresultsdeck 150730180803-lva1-app6892Jean Edouard Benois
 
ThreatMetrix Profile in March 2014 CIO Review
ThreatMetrix Profile in March 2014 CIO ReviewThreatMetrix Profile in March 2014 CIO Review
ThreatMetrix Profile in March 2014 CIO ReviewThreatMetrix
 
MLG Company Profile
MLG Company ProfileMLG Company Profile
MLG Company ProfileAhmed Kamel
 
лист мон україни від 26
лист мон україни від 26лист мон україни від 26
лист мон україни від 26gavronnatalia
 
CBSE Science Paper | 10th Class | Mia Mia
CBSE Science Paper | 10th Class | Mia MiaCBSE Science Paper | 10th Class | Mia Mia
CBSE Science Paper | 10th Class | Mia Miaseomiamia
 
Mazda lightweight concepts sema 2015 press release
Mazda lightweight concepts sema 2015 press releaseMazda lightweight concepts sema 2015 press release
Mazda lightweight concepts sema 2015 press releasesteeringnews
 
USAID: Open University and MOOCs for employability
USAID: Open University and MOOCs for employabilityUSAID: Open University and MOOCs for employability
USAID: Open University and MOOCs for employabilityAndrew Law
 
Planning my steps...
Planning my steps...Planning my steps...
Planning my steps...reydor30
 

Viewers also liked (14)

Question tags
Question tagsQuestion tags
Question tags
 
crisis-communications-book
crisis-communications-bookcrisis-communications-book
crisis-communications-book
 
Historia G5
Historia G5Historia G5
Historia G5
 
2q15quarterlyresultsdeck 150730180803-lva1-app6892
2q15quarterlyresultsdeck 150730180803-lva1-app68922q15quarterlyresultsdeck 150730180803-lva1-app6892
2q15quarterlyresultsdeck 150730180803-lva1-app6892
 
Gage-Cannon Pilot Trier
Gage-Cannon Pilot TrierGage-Cannon Pilot Trier
Gage-Cannon Pilot Trier
 
LimoLabs apps
LimoLabs appsLimoLabs apps
LimoLabs apps
 
ThreatMetrix Profile in March 2014 CIO Review
ThreatMetrix Profile in March 2014 CIO ReviewThreatMetrix Profile in March 2014 CIO Review
ThreatMetrix Profile in March 2014 CIO Review
 
MLG Company Profile
MLG Company ProfileMLG Company Profile
MLG Company Profile
 
Maxlam cagliari
Maxlam cagliari Maxlam cagliari
Maxlam cagliari
 
лист мон україни від 26
лист мон україни від 26лист мон україни від 26
лист мон україни від 26
 
CBSE Science Paper | 10th Class | Mia Mia
CBSE Science Paper | 10th Class | Mia MiaCBSE Science Paper | 10th Class | Mia Mia
CBSE Science Paper | 10th Class | Mia Mia
 
Mazda lightweight concepts sema 2015 press release
Mazda lightweight concepts sema 2015 press releaseMazda lightweight concepts sema 2015 press release
Mazda lightweight concepts sema 2015 press release
 
USAID: Open University and MOOCs for employability
USAID: Open University and MOOCs for employabilityUSAID: Open University and MOOCs for employability
USAID: Open University and MOOCs for employability
 
Planning my steps...
Planning my steps...Planning my steps...
Planning my steps...
 

Similar to copy resume 11-1

Matt Beckman - Strategic Marketing Resume
Matt Beckman - Strategic Marketing ResumeMatt Beckman - Strategic Marketing Resume
Matt Beckman - Strategic Marketing ResumeU.S. Bank
 
Matthew Beckman - Strategic Marketing Resume
Matthew Beckman - Strategic Marketing ResumeMatthew Beckman - Strategic Marketing Resume
Matthew Beckman - Strategic Marketing ResumeU.S. Bank
 
Lm resume 2019
Lm resume 2019Lm resume 2019
Lm resume 2019Lyn McGee
 
KLR Résumé Feb 2016 final
KLR Résumé Feb 2016 finalKLR Résumé Feb 2016 final
KLR Résumé Feb 2016 finalKristy LoRusso
 
Noel m marketing professional 10801
Noel m marketing professional 10801 Noel m marketing professional 10801
Noel m marketing professional 10801 Noel Melliza
 
Resume Marketing and Sales 12017
Resume Marketing and Sales 12017Resume Marketing and Sales 12017
Resume Marketing and Sales 12017Jeff Pederson
 
Marketing and brand manager CV template
Marketing and brand manager CV templateMarketing and brand manager CV template
Marketing and brand manager CV templateMina Gergis
 
Elizabeth Carsey Resume
Elizabeth Carsey ResumeElizabeth Carsey Resume
Elizabeth Carsey ResumeLizCarsey
 
Thomas Rice - Professional Profile
Thomas Rice - Professional ProfileThomas Rice - Professional Profile
Thomas Rice - Professional Profiletrice6207
 
Professional Profile
Professional ProfileProfessional Profile
Professional Profiletrice6207
 
Digital Marketing Plan
Digital Marketing PlanDigital Marketing Plan
Digital Marketing PlanAshley Egan
 
Michael Desroches Resume Infographic
Michael Desroches Resume InfographicMichael Desroches Resume Infographic
Michael Desroches Resume InfographicBrand Inspiration
 
Melissa Vidakovic Resume - Creative and Seasoned Marketing Professional
Melissa Vidakovic Resume - Creative and Seasoned Marketing ProfessionalMelissa Vidakovic Resume - Creative and Seasoned Marketing Professional
Melissa Vidakovic Resume - Creative and Seasoned Marketing ProfessionalMelissa Vidakovic
 
Chuck kohut accomplishment portfolio 7 20f
Chuck kohut accomplishment portfolio 7 20fChuck kohut accomplishment portfolio 7 20f
Chuck kohut accomplishment portfolio 7 20fChuck Kohut
 
New Product Strategy- Online Marketing
New Product Strategy- Online Marketing New Product Strategy- Online Marketing
New Product Strategy- Online Marketing Manu Fotedar
 
Patrick McAuley B2B Integrated Marketing Communications (2019)
Patrick McAuley B2B Integrated Marketing Communications (2019)Patrick McAuley B2B Integrated Marketing Communications (2019)
Patrick McAuley B2B Integrated Marketing Communications (2019)Pat McAuley
 
Elliott lowen cv 2016
Elliott lowen cv 2016Elliott lowen cv 2016
Elliott lowen cv 2016Elliott Lowen
 
NANCY ALBERTS ROTTKAMP Resume052015
NANCY ALBERTS ROTTKAMP Resume052015NANCY ALBERTS ROTTKAMP Resume052015
NANCY ALBERTS ROTTKAMP Resume052015Nan Rottkamp
 

Similar to copy resume 11-1 (20)

Matt Beckman - Strategic Marketing Resume
Matt Beckman - Strategic Marketing ResumeMatt Beckman - Strategic Marketing Resume
Matt Beckman - Strategic Marketing Resume
 
Matthew Beckman - Strategic Marketing Resume
Matthew Beckman - Strategic Marketing ResumeMatthew Beckman - Strategic Marketing Resume
Matthew Beckman - Strategic Marketing Resume
 
Jon Paul Marketing Pro Resume
Jon Paul Marketing Pro ResumeJon Paul Marketing Pro Resume
Jon Paul Marketing Pro Resume
 
Lm resume 2019
Lm resume 2019Lm resume 2019
Lm resume 2019
 
KLR Résumé Feb 2016 final
KLR Résumé Feb 2016 finalKLR Résumé Feb 2016 final
KLR Résumé Feb 2016 final
 
Noel m marketing professional 10801
Noel m marketing professional 10801 Noel m marketing professional 10801
Noel m marketing professional 10801
 
Resume Marketing and Sales 12017
Resume Marketing and Sales 12017Resume Marketing and Sales 12017
Resume Marketing and Sales 12017
 
Marketing and brand manager CV template
Marketing and brand manager CV templateMarketing and brand manager CV template
Marketing and brand manager CV template
 
Elizabeth Carsey Resume
Elizabeth Carsey ResumeElizabeth Carsey Resume
Elizabeth Carsey Resume
 
Thomas Rice - Professional Profile
Thomas Rice - Professional ProfileThomas Rice - Professional Profile
Thomas Rice - Professional Profile
 
Professional Profile
Professional ProfileProfessional Profile
Professional Profile
 
Digital Marketing Plan
Digital Marketing PlanDigital Marketing Plan
Digital Marketing Plan
 
Michael Desroches Resume Infographic
Michael Desroches Resume InfographicMichael Desroches Resume Infographic
Michael Desroches Resume Infographic
 
Melissa Vidakovic Resume - Creative and Seasoned Marketing Professional
Melissa Vidakovic Resume - Creative and Seasoned Marketing ProfessionalMelissa Vidakovic Resume - Creative and Seasoned Marketing Professional
Melissa Vidakovic Resume - Creative and Seasoned Marketing Professional
 
Chuck kohut accomplishment portfolio 7 20f
Chuck kohut accomplishment portfolio 7 20fChuck kohut accomplishment portfolio 7 20f
Chuck kohut accomplishment portfolio 7 20f
 
New Product Strategy- Online Marketing
New Product Strategy- Online Marketing New Product Strategy- Online Marketing
New Product Strategy- Online Marketing
 
Patrick McAuley B2B Integrated Marketing Communications (2019)
Patrick McAuley B2B Integrated Marketing Communications (2019)Patrick McAuley B2B Integrated Marketing Communications (2019)
Patrick McAuley B2B Integrated Marketing Communications (2019)
 
Corinna_Tutor_Resume_10_2
Corinna_Tutor_Resume_10_2Corinna_Tutor_Resume_10_2
Corinna_Tutor_Resume_10_2
 
Elliott lowen cv 2016
Elliott lowen cv 2016Elliott lowen cv 2016
Elliott lowen cv 2016
 
NANCY ALBERTS ROTTKAMP Resume052015
NANCY ALBERTS ROTTKAMP Resume052015NANCY ALBERTS ROTTKAMP Resume052015
NANCY ALBERTS ROTTKAMP Resume052015
 

copy resume 11-1

  • 1. THOMAS W. BETTS Treasbetts@gmail.com Cell: (330) 715-2761 MarketingProfessional withamulti-channel background developing and executing strategic marketing plans, launching emerging brands, optimizing merchandise selections, identifying target demographics and creating sales generation programs by interpreting and implementing strategies from customer’s input and advertising results. Marketing Solutions Privatecontractor (consultant) (Current) Solutions fordeclining sales, stale creative, weakbrand position and archaic segmentation techniques are challenges that are resolved through redefining the strategic focus.Organizations must develop a new direction towards a collaborated marketing effortthat drives a multi-channel strategy. Currently, contractingwith a highly entrepreneurial and creativemarketing powerhouse; drawing upon marketing insights that are increasing sales. Quickly identifying the opportunities of developing a transactional database, an improved name management processes, a strategic focuson segmentation modeling and a new merchandise flow process, this company will become an industry leader in promotional/creative and product development. (SCI) Suarez Corporation Industries 1989-2015 North Canton, Ohio (Family owned, 600 employees, $250 Million Annual Sales) SCI is an entrepreneurial, multi-channel and multi-brand marketing organization using direct response selling techniques such as digital marketing, social media, direct mail, television, newspapers and magazines, as wellas, in-bound and out-bound telemarketing. Core brands directed include EdenPURE,BioTechResearch, U.S. Commemorative Gallery, International Home Shopping, and Lindenwold Fine Jewelers. Productlines range from healthy living home products, household goods, and nutritional supplements to coins and collectibles. Key positions, responsibilities and result are: Director of Marketing 2004-December 2014 (managed over 25 employees) • Directing, planning and executing marketing strategies forthe launch and success of the EdenPURE brand. Resulting in sales exceeding $1 billion with over3 million units sold, EdenPure quickly became a brand leader; outselling sales and inventory projections. The EdenPure program doubled corporate sales from $125 million to $250 during the introductory year • Increasing customer’s averages order an additional $25by improving the in-bound telemarketing cross-sell scripting. This strategic improvement generated an incremental $1 Million dollars in profitin 2014 • Designing analysis techniques that rapidly introduced new product and creativeopportunities. • Creating a predictive customer response strategy that reduced testing sample size. • Reigniting the Debbie Meyer’s brand (Green Bags™, Green Boxes™, Genius Vac™) doubling sales to $2.8 million by developing a brand supportive TV campaign and expanding their retail distribution • Creating an inventory liquidation program generating sales of $4.5 million with over$500,000 in profit • Developing a postal carrier route model that expanded the target universe an additional 4 million homes • Implementing digital analysis techniques such as SEO,conversion rates, average order, segmentation development, cartanalysis and social media strategies, leading to actionable measureable metrics
  • 2. Director of Corporate Strategy and Analysis 2000 -2004 (managed 12 employees) • Implementing database modeling forcustomer segmentation strategies , transactional overlaysthat generated a robust segmentation matrices and improved controlover the forecasted predictive results • Improving the accuracy of sales analysis, testing design and the implementation of results which increased data driven decisions and the accuracy of profit based advertising budgeting • Designing customer advertising counters and sales-to-advertising efficiency metrics to focuson the profit/loss of advertising expenditures whichoptimized the media spend • Scheduling corporate sales generation programs. Tracking methods that predicted weekly cash flow and inventory projections • Reactivating and retargeting customers with transactional information froman outside data base then utilized promotional and pricing techniques to optimize the response results • Doubling the size of the customer file by introducing, designing and implementing a lifetime value model Other Positions held and relevant experiences at SCI Advertising/Circulation Analysis Consumer Research Media Analysis Project Management Director of Analytical Services Market Research Director of Purchasing Media Research Analysis Marketing Analytics Product/Category Evaluation • Directing the merchandising mix and procurement of new consumer products for solo, multi-product, acquisition, reactivation and existing customer promotional offers • Envisioning and introducing a response zip code model that generated over$1 million in additional profits. This model improved the advertising efficienciesforboth acquisition and in-house customer mailings by decreasing the costper order ratios • Directing the sales analysis team on all advertising campaigns; direct mail, newspapers and magazines, digital media and television. Additionally, interpretating testing results and formulating the advertising strategy. A typicalsales report lists over3,000 marketing programs and testing results • Automating the list source code analysis to a “hands on” functionallowing for quickerturnaround of promotional analyses • Developing a customer attrition rate reports and determining the customer non-purchase rate thus improving the promotional flow cycle • Designing and implementing customer satisfaction studies whichidentified problems such as delivery, customer service and quality; driving improvements in serviceand merchandising • Conducting focusgroups and customer surveys and providing actionable results • Directing and analyzing market research projects that include questionnaire design, focusgroup planning, moderating, recruiting, and telephone surveys • Creating product review qualitative research panels ranking the probability of success for new merchandise based on consumer’s input and proprietary calculations Professional Affiliations: Benand Nancy SuarezAppliedMarketingResearchLaboratories University of Akron, Ohio Advising the research design and implementation of an advanced Neuromarketing, eye tracking, and biofeedback studies on the effectiveness of advertising and product research TheTaylorInstituteof DirectMarketing University of Akron, Ohio Board Member-Specializing in multi-channel marketing Education Kent State University: Bachelor of Business Administration/Major in Marketing