1. CONTENTS
Preface .......................................................................................................................iv
Instructor’s Manual
Section I: Nature of Human Resource Management
Chapter 1 Changing Nature of Human Resource Management......................................1
Chapter 2 Strategic HR Management and Planning ..................................................21
Chapter 3 Organization/Individual Relations and Retention........................................39
Section II: Staffing the Organization
Chapter 4 Legal Framework of Equal Employment.....................................................56
Chapter 5 Managing Equal Employment and Diversity...............................................75
Chapter 6 Jobs and Job Analysis..................................................................................93
Chapter 7 Recruiting in Labor Markets......................................................................112
Chapter 8 Selecting Human Resources.......................................................................131
Section III: Developing Human Resources
Chapter 9 Training Human Resources........................................................................150
Chapter 10 Talent Management and Development......................................................168
Chapter 11 Performance Management and Appraisal..................................................186
Section IV: Compensating Human Resources
Chapter 12 Total Rewards and Compensation..............................................................203
Chapter 13 Variable Pay and Executive Compensation...............................................221
Chapter 14 Managing Employee Benefits....................................................................237
Section V: Managing Employee Relations
Chapter 15 Risk Management and Worker Protection.................................................257
Chapter 16 Employee Rights and Responsibilities.......................................................277
Chapter 17 Union/Management Relations....................................................................294
Suggested Term Paper Topics ...........................................................................................313
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2. Preface
The 12th edition of Mathis and Jackson’s Human Resource Management, and the support
materials that come with it, provide an impressive array of teaching aids and resources that
address current human resource challenges and issues. The package provides the
flexibility to meet multiple purposes, including:
• Foundation for introductory courses in HR Management
• Support for advanced or graduate-level courses in HR Management
• Self-Study in HR Management
• HRCI Certification preparation
• Authoritative resource for HR professionals and practitioners
This text and its support materials also lend themselves well to a variety of pedagogical
teaching methods such as lectures; class “question and answer” sessions; small group
discussion; case analyses; term papers; team assignments; and multimedia presentations,
incorporating Microsoft PowerPoint® presentations and two sets of videos available as
DVD. The text and support materials emphasize current trends in the field: HR Metrics,
Technology Transforming HR and increased coverage of global business and the
implications of those changes on HR policies and practices, to name only a few.
Within this instructor’s manual you will find:
• List of chapter learning objectives
• An overview of each chapter, providing the highlights
• An annotated outline featuring key points from each section and subsection of the text.
• Chapter features that call attention to what is offered in each chapter including: HR
Insights; HR Perspectives; and “Internet Research” sidebars.
• Suggested answers to end-of-chapter cases
• Supplemental Cases with discussion questions
• Suggested Term Paper Topics
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