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Content & Inbound Marketing
Workshop, Athens: Part 1
Michael Leander
> www.michaelleander.me
> @michaelleander
> #edeecontent <
Pictures here
“Education doesn’t make you happy. Nor does
freedom. We don’t become happy just because
we’re free – if we are. Or because we’ve been
educated – if we have. But because education
may be the means by which we realize we are
happy. It opens our eyes, our ears, tells us
where delights are lurking, convinces us that
there is only one freedom of any importance
whatsoever, that of the mind, and gives us the
assurance – the confidence – to walk the path
our mind, our educated mind, offers.”
Iris Murdoch
A few reminders
The purpose of marketing
is to acquire, convert,
sustain and grow
customers whom then in
turn will attract other
customers through
referrals
Your target
prospect is
exposed to
6000 advertising
messages every
single day
Buyers are becoming more
and more cautious
Trust is critical
Remember your trust emblems
(positive associations, testimonials etc.)
Short attention span, loads of intrusion
- how do you cut through the clutter?
Brain
filter
Do I know you?
Do I need you?
Can I trust
you?
How to get into the Mind Box?
Unique
passionate
emotional
authentic
focused
interactive
meaningful…
Changes in buying behavior
impacts the sales cycles tremendously
OTS* high to
get a reaction
No sex on
the first
date
*OTS = Opportunity to see
Referral &
recommendation
Latency
increase
incubationtime
WTF? I just
wasted
200 bucks!
THE COLOSSAL OTS CHALLENGE
Attention Action
Message Message Message Message Message Action
Increase Opportunity To See by multiple of 3, 5, 10
Pre launch phase Hard selling phaseNurture & convince phase
The “it’s all over” phase
The importance of E’s in the
online space
1. Expectation
2. Excellence
3. Exciting
4. Experience
5. Emotions
(leading to
action)
6. Enablement
What really decides
consumers to buy or not to
buy is the content of your
advertising, not its form.
David Ogilvy
Using humor is fine, but make sure you
connect to your core value proposition
Pay attention to details &
don’t be afraid to experiment, don’t be
afraid of failure
Create a culture of
experimentation
One 50 dollar marketing experiment became a
massive content marketing success
Model for content, customization
and personalization planning
FURDIC - > Related to content anywhere
Can your visitors FURDIC ?
– Find
– Understand
– Relate
– Do
– Interact
– Complete (transaction)
FIND,
Serve,
Convert
Dynamic
Entry
page
Campaign
Google
Social
Most Wanted Response
- What do we want people to do?
- What do we want people to think?
- What do we want people to learn?
- How do we want people to react?
- What next step do we want them to take?
Eyeballs are
not a proper
measurement
of success,
the number of
actions are
Our content today
• Intro on content marketing & inbound
• Content strategy & content concept
• Tips & Tools
• Winners & fillers
• Video & Audio content
• Q&A and summarizing
Interactive workshop
Who are you?
• Name
• Company & role
• Briefly describe your experience related to
content marketing
Groups & co-instructors
How
did I
get
here?
Our goal for today
• Give you a better understanding of how to
establish a content strategy
• Provide input to your most pressing questions
• Get inspiration that may help you improve
your results
What is content marketing?
The idea is to tell a good story at the
right moment to the right person. I
mean this can be too sophisticated and
rather simple at the same time
Maria Kantza
What is content marketing?
What you
want to say
What your
audience
wants to know
In the stream
 Content is needed to get into
the stream of your audience
 No content, no eyeballs
 No eyeballs, no interaction
(out of sight, out of mind)
Content in context = Higher
conversion
Context, relevance and transparency
aren’t just fads. They are real and just
made your job 10 times harder.
#edeecontent
@michaelleander
Talk to customers as individuals not as segments or fragments
#edeecontent @michaelleander
Connecting content to the
buying process is crucial for ROMI success
iQuestion Time
A quick marketing IQ test
Which reads the most
words per minute – the eye or the ear?
2.500 words per minute 125 words per minute
Quote: Eye reads 20 times faster than the ear @michaelleander #adtechjkt
Picture
economy is
here to stay
Let’s show the world who we are
• Take a picture of
the person sitting
next to you
• Have a chocolate
or two
• Don’t want your
pic on Facebook
– cover your face
Trondheim, Norway
Sydney, Australia
Visuals stir emotions in
a heart beat
Find a picture-editorial style that
works in all channels
Hero shots
telling stories
Use humor and demonstrate the
benefit of your product
THE VOICE OF
ME OR THE
VOICE OF WE?
New challenges,
new opportunities, new fads
Touch
Repurposing of content
The lifetime of a content piece
News driven Non news related
Lives longer, relevant
SEO power
Shorter lifespan, but,
if done right, opportunity for
very significant impact.
Managing content over its lifetime
• Frequency
• Plan for repurposing
• Editing and updating interval
• Supporting stories
• Referencing back to the story from related
stories
• X
• Y
Benefits of content marketing
Attractors,
engagement assets,
thought leadership,
positioning
Information,
education,
inspiration,
entertainment
SEO
Social seeding
Engaged
listeners
Y
Email seed
Z
How to derive value from investments in
content marketing?
What is it
good for?
Perceptio
n
Aware
&
Position
Attract
leads
Thought
leadershi
p
Get
media
coverage
Brand: Michael Leander
Question: How does Michael Leander benefit
from the following activity?
And don’t
forget the
tactical
aspects
- most
people like
women
- cleavage
How does Michael Leander benefit?
Don’t count the customers you
reach – Reach those who count
#edeecontent @michaelleander
The € 200.000 inbound winner
Low count, but high conversion to customer
Content driven, engaging and differentiated
approach
Bedre Råd (Better Advice/More
Affordable) portal engaged
customers and ultimately
lead to more qualified loan
applications at a cheaper
acquisition cost
A video portal as part of the
content strategy – and as an extension
of training, speaking
Although 4
years old,
still delivers
15 leads
every single
week
Like not like, like AIDA
The power of
social is in the
share leading to
action
AID+LIRAAttention > Interest > Desire + Like – Interaction – Recommendation - Action
Engagement
Share is good
action counts
Like is NOT a currency, engagements converting to actions are @michaelleander #adtechjkt
The power of social is in the share
Page likes 5.000
Organic
reach
845
Shared 222
Total reach 23.168
Clicks ?
Likes 74
Call to
action
The Power of Paper
Multi-channel really is multi-channel. Across the board 25% of
consumers prefer paper over digital in critical stages of the
buying cycle
Make the share easy and make it count –
from desktops to mobility
Think about
- Images
- Shared text
- How to make
the share
convert
0 Views • Uruguay
• Amnesty Int.
• Campaign seeked
to rise awareness
about violence at
child birth
• A problem area
which no one
knew existed
• Strong PR effect
0 views a massive success
Oreo Daily Twist – see video here
Tweet: @michaelleander invent, integrate, interact is key #edeecontent
Oreo Daily Twist
Content marketing workshop in Athens with Michael Leander, part 1 of 2
Content marketing workshop in Athens with Michael Leander, part 1 of 2
Content marketing workshop in Athens with Michael Leander, part 1 of 2
Content marketing workshop in Athens with Michael Leander, part 1 of 2

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Content marketing workshop in Athens with Michael Leander, part 1 of 2

  • 1. Content & Inbound Marketing Workshop, Athens: Part 1 Michael Leander > www.michaelleander.me > @michaelleander > #edeecontent <
  • 3.
  • 4. “Education doesn’t make you happy. Nor does freedom. We don’t become happy just because we’re free – if we are. Or because we’ve been educated – if we have. But because education may be the means by which we realize we are happy. It opens our eyes, our ears, tells us where delights are lurking, convinces us that there is only one freedom of any importance whatsoever, that of the mind, and gives us the assurance – the confidence – to walk the path our mind, our educated mind, offers.” Iris Murdoch
  • 6. The purpose of marketing is to acquire, convert, sustain and grow customers whom then in turn will attract other customers through referrals
  • 7. Your target prospect is exposed to 6000 advertising messages every single day
  • 8. Buyers are becoming more and more cautious Trust is critical Remember your trust emblems (positive associations, testimonials etc.)
  • 9. Short attention span, loads of intrusion - how do you cut through the clutter? Brain filter Do I know you? Do I need you? Can I trust you?
  • 10. How to get into the Mind Box? Unique passionate emotional authentic focused interactive meaningful…
  • 11. Changes in buying behavior impacts the sales cycles tremendously OTS* high to get a reaction No sex on the first date *OTS = Opportunity to see Referral & recommendation Latency increase incubationtime
  • 13. THE COLOSSAL OTS CHALLENGE Attention Action Message Message Message Message Message Action Increase Opportunity To See by multiple of 3, 5, 10 Pre launch phase Hard selling phaseNurture & convince phase The “it’s all over” phase
  • 14. The importance of E’s in the online space 1. Expectation 2. Excellence 3. Exciting 4. Experience 5. Emotions (leading to action) 6. Enablement
  • 15. What really decides consumers to buy or not to buy is the content of your advertising, not its form. David Ogilvy
  • 16. Using humor is fine, but make sure you connect to your core value proposition
  • 17. Pay attention to details & don’t be afraid to experiment, don’t be afraid of failure Create a culture of experimentation
  • 18. One 50 dollar marketing experiment became a massive content marketing success
  • 19. Model for content, customization and personalization planning
  • 20. FURDIC - > Related to content anywhere Can your visitors FURDIC ? – Find – Understand – Relate – Do – Interact – Complete (transaction)
  • 22. Most Wanted Response - What do we want people to do? - What do we want people to think? - What do we want people to learn? - How do we want people to react? - What next step do we want them to take?
  • 23. Eyeballs are not a proper measurement of success, the number of actions are
  • 24. Our content today • Intro on content marketing & inbound • Content strategy & content concept • Tips & Tools • Winners & fillers • Video & Audio content • Q&A and summarizing
  • 26. Who are you? • Name • Company & role • Briefly describe your experience related to content marketing
  • 29. Our goal for today • Give you a better understanding of how to establish a content strategy • Provide input to your most pressing questions • Get inspiration that may help you improve your results
  • 30. What is content marketing?
  • 31.
  • 32. The idea is to tell a good story at the right moment to the right person. I mean this can be too sophisticated and rather simple at the same time Maria Kantza
  • 33.
  • 34. What is content marketing? What you want to say What your audience wants to know
  • 35. In the stream  Content is needed to get into the stream of your audience  No content, no eyeballs  No eyeballs, no interaction (out of sight, out of mind)
  • 36.
  • 37. Content in context = Higher conversion
  • 38. Context, relevance and transparency aren’t just fads. They are real and just made your job 10 times harder.
  • 39.
  • 40. #edeecontent @michaelleander Talk to customers as individuals not as segments or fragments #edeecontent @michaelleander
  • 41. Connecting content to the buying process is crucial for ROMI success
  • 42. iQuestion Time A quick marketing IQ test
  • 43. Which reads the most words per minute – the eye or the ear? 2.500 words per minute 125 words per minute Quote: Eye reads 20 times faster than the ear @michaelleander #adtechjkt
  • 45. Let’s show the world who we are • Take a picture of the person sitting next to you • Have a chocolate or two • Don’t want your pic on Facebook – cover your face Trondheim, Norway Sydney, Australia
  • 46. Visuals stir emotions in a heart beat
  • 47. Find a picture-editorial style that works in all channels
  • 49. Use humor and demonstrate the benefit of your product
  • 50.
  • 51.
  • 52.
  • 53. THE VOICE OF ME OR THE VOICE OF WE?
  • 56. The lifetime of a content piece News driven Non news related Lives longer, relevant SEO power Shorter lifespan, but, if done right, opportunity for very significant impact.
  • 57. Managing content over its lifetime • Frequency • Plan for repurposing • Editing and updating interval • Supporting stories • Referencing back to the story from related stories • X • Y
  • 58. Benefits of content marketing Attractors, engagement assets, thought leadership, positioning Information, education, inspiration, entertainment
  • 59. SEO Social seeding Engaged listeners Y Email seed Z How to derive value from investments in content marketing?
  • 60. What is it good for? Perceptio n Aware & Position Attract leads Thought leadershi p Get media coverage
  • 61. Brand: Michael Leander Question: How does Michael Leander benefit from the following activity?
  • 62. And don’t forget the tactical aspects - most people like women - cleavage
  • 63. How does Michael Leander benefit?
  • 64. Don’t count the customers you reach – Reach those who count #edeecontent @michaelleander
  • 65. The € 200.000 inbound winner
  • 66. Low count, but high conversion to customer
  • 67. Content driven, engaging and differentiated approach Bedre Råd (Better Advice/More Affordable) portal engaged customers and ultimately lead to more qualified loan applications at a cheaper acquisition cost
  • 68. A video portal as part of the content strategy – and as an extension of training, speaking
  • 69. Although 4 years old, still delivers 15 leads every single week
  • 70. Like not like, like AIDA The power of social is in the share leading to action
  • 71. AID+LIRAAttention > Interest > Desire + Like – Interaction – Recommendation - Action Engagement Share is good action counts Like is NOT a currency, engagements converting to actions are @michaelleander #adtechjkt
  • 72. The power of social is in the share Page likes 5.000 Organic reach 845 Shared 222 Total reach 23.168 Clicks ? Likes 74 Call to action
  • 73. The Power of Paper Multi-channel really is multi-channel. Across the board 25% of consumers prefer paper over digital in critical stages of the buying cycle
  • 74. Make the share easy and make it count – from desktops to mobility Think about - Images - Shared text - How to make the share convert
  • 75. 0 Views • Uruguay • Amnesty Int. • Campaign seeked to rise awareness about violence at child birth • A problem area which no one knew existed • Strong PR effect
  • 76. 0 views a massive success
  • 77. Oreo Daily Twist – see video here Tweet: @michaelleander invent, integrate, interact is key #edeecontent