This document summarizes the services provided by DNC.com, a leading cloud-based compliance company. DNC.com offers DNCScrub for scrubbing call lists against do not call lists and TCPA wireless rules. Other services include Compliance Guide for state registration assistance, and Training Master for online compliance training and testing for employees. The solutions are designed to help contact centers stay compliant with telemarketing laws and regulations in an efficient manner.

1. DNC.COM
866-DN C-LIST
Contact Center Compliance is the leading Cloud Based
Compliance Company
DNC.com is focused on enabling contact centers with
efficient and reliable solutions to stay up to date with
outbound and inbound calling rules such as TCPA and
DNC by offering guaranteed safe harbor protection.
Compliance in the Cloud
Centralized Safe Harbor SaaS
Monitoring and Auditing

2. DNC.COM
866-DN C-LIST
Cloud Based Compliance Solutions for Contact Centers
DNCScrub – Web based National, State & TCPA Wireless “Do No Call” list scrubbing
with EBR & Internal DNC list management. SFTP and Secure API Access. Integrated with
leading dialing platforms such as Five9.
Compliance Guide – Online State Registration & Exemption wizard for call
campaign licensing. Complete with regulatory guide. Powers DNCScrub Regulatory Rules.
Training Master
TM
– Customizable Online Training for Agents and Supervisors (Do
Not Call Regulations and Harassment)
Data Enhancement – Validates and enhances the quality of your customer
data. Phone and email appending. VoIP scrubbing. Disconnect analysis. Land lines and
Cell phones.

3. DNC.COM
866-DN C-LIST
DNCScrub
DNC Safe Harbor Management System for Contact Centers
 Rapid List Processing against US and Canadian DNC Lists
 TCPA Wireless Do Not Call Scrubbing (also avail as a file push)
 Complete DNC Regulation Management
US Federal and State DNC lists
Internal DNC suppression
TCPA Wireless (Carrier prefix and NeuStar ported data)
Existing Business Relationship (EBR) Scrubbing
GeoScrub and Safe Harbor Qualification
 Effectively Manages Enterprises with Multiple Locations and vendors
 Secure SFTP and API for integration and automation with client systems
 Built in Legal Matrix monitors State & Industry Calling Rules

4. DNC.com Client Benefits

Decreased do not list and cell phone suppression costs with a
central integrated solution and reliable compliance vendor.

Customized business rules that can be configured on
demand via web interface (protects against State holiday
restrictions and states of emergency) . Regulatory alerts.

Increased business efficiency from single source for Federal
and State DNC lists, EBR rules, with daily updates.

Optional Data Push Available for Internal Compliance
Systems
DNC.COM
866-DN C-LIST

5. Intelliscrub Legal Matrix Assures Compliance
Customized
Compliance
Filters
SFTP Batch
Intelligent
Legal Matrix
Filters
TCPA Compliant
Secure API
Web
Reporting
DNC.COM
866-DN C-LIST
Output =
Flagged
Output File

6. DNC.COM
866-DN C-LIST
Compliance Guide
 Updated Regulatory Database Powers DNCScrub
 Compliance Gap Analysis Wizard
 State Registration/Exemption Guide
 Google Search Enabled Regulation Summaries
 Interactive Compliance Map
 Compliance Webinar access to YouTube channel
 LinkedIn Contact Center Compliance Officer’s Group

7. DNC.COM
866-DN C-LIST
Training Master
 Online Employee Training and Testing
 Compliance and Human Resource Management
 Self Administered Exams
 Extensive Reporting with Certification
 Training Modules:
Manager and Agent level Compliance Training, Harassment, Build
your Own Course Wizard

8. Cloud Based Compliance Solutions
DNC.COM
866-DN C-LIST
 User-Friendly, Reliable, & Affordable Compliance
Solutions
 Seamless Integration with Fast Processing
 Full Suite of Automated Compliance Solutions
 Dedicated Expert Compliance Support
 Free Test for Webinar Attendees:
ryan@DNC.com