1. 866. 289. 3283 | www.authenticom.com
The Essential Source for Automotive Data Services
2. ENTERPRISE BUSINESS PARTNER
A partnership with Authenticom means your
data is managed and delivered by a team of
experts. Our growing talent base originates
from global organizations, including:
{
> Over 75 Dealer Management System
integration points
> Connecting with over 12,000 dealerships across
North America
> Leading service levels, full reporting, 100%
transparency, and disaster recovery planning
866. 289. 3283 | www.authenticom.com
Ashley Furniture
Harley Davidson
IBM
Ingersoll Rand
Kaplan, Inc.
Logistics Health
Mayo Clinic
SAP / Business Objects
3. 866. 289. 3283 | www.authenticom.com
> Clearly-defined SLAs
> High-end customer support (receiving the highest marks
from current clients)
ENHANCED SERVICE LEVEL AGREEMENT
> 1-week client onboarding, implementation, and delivery
> Leading-edge technology with full system backups
SERVICE ASSURANCE
> On-demand reporting
> 100% transparency of daily activities
BUSINESS INTELLIGENCE 2.0
MISSION CRITICAL
Authenticom’s business continuity entails
enterprise-level integration and data
management for the optimal business
partnership experience
{
4. 866. 289. 3283 | www.authenticom.com
> 100% of development done in-house
DATA MADE AFFORDABLE
> Tab Delimited, CSV, XML
ANY FORMAT AND SCHEMA
> Rooftop pricing
> No integration fees
> Low historical data fee
COMPETITIVE PRICES
MADE-TO-ORDER SOLUTIONS
Authenticom’s data services are highly
dynamic and flexible to meet your unique
business specifications
{
5. 866. 289. 3283 | www.authenticom.com
> First priority is less than 3 hours
RESPONSE TIME
> 1-week or less for client onboarding
INTEGRATION TIME
> 99.9% uptime, less scheduled maintenance
UPTIME
SERVICE LEVELS
Our success is derived from performance
levels that set the industry standard
{
6. 866. 289. 3283 | www.authenticom.com
> View orders in process, completed orders, and any
cancellations over the last 30 days
ORDER METRICS
> Receive up-to-date information on any outstanding
trouble tickets
> View comments and additional information related to
new orders
ORDER DETAIL AND TICKETS
REPORTING LEVELS
The Authenticom Online Client Portal
provides a full transparent view of data
services—on demand!
{
7. 866. 289. 3283 | www.authenticom.com
> 4 Dell PowerEdge R910 Servers (quad processors)
> 17 Dell PowerEdge R710 Servers (dual processors)
> 2.5 TB of RAM
> Hosting 800-1,000 Virtual Machines
HYPER-V CLUSTER FABRIC
> 2 Dell PowerEdge R710 Servers (dual processors)
> 128 GB of RAM
> Hosting 50 Virtual Machines
VMWARE CLUSTER FABRIC
TECHNOLOGY AT WORK
{
> 23 Physical Servers
PHYSICAL SERVERS
Advanced technological assets allow us to
accommodate rapidly expanding data sets, so
we can focus on providing industry-leading
data solutions and services
9. 866. 289. 3283 | www.authenticom.com
> DMS Integration
> Preventative Maintenance
> Automotive Valuation Data (KBB and Black Book)
AUTOMOTIVE DATA SOLUTIONS
> Address Data Services
> Email Data Services
> Phone Data Services
DATA ENHANCEMENT SOLUTIONS
PRODUCTS & SERVICES
Growing your business is our vertical—
we offer no competing products or services
because our focus is solely on managing your
data. Currently, we process and manage over
10 million records a day.
{
10. 866. 289. 3283 | www.authenticom.com
DMS POLLING
> Capture and standardize vehicle identification numbers
(year, make, and model)
VIN EXPLOSION
DMS UPDATE | DMS PUSH BACK
{DMS INTEGRATION
Authenticom is certified with over 75 DMS
Types. We’re 100% dedicated to providing
data extraction and write-back services you
need via secure connections like AuthentiLink
®
11. 866. 289. 3283 | www.authenticom.com
> Sales
> Service
> Inventory
> Appointments
> Open Repair Orders
> Customer Name Files
> Special Order Parts
> Parts Inventory
> Parts Sales
DATA DELIVERED IN ANY REQUIRED FORMAT
MULTIPLE DAILY DELIVERIES ON YOUR
SCHEDULE, DRIVEN BY YOUR BUSINESS NEEDS
DMS POLLING
Receive transactional data when you need it,
how you need it. Authenticom’s automated
DMS Polling Service efficiently and effectively
extracts data from Dealer Management Systems,
and delivers it to your system on time
{
13. 866. 289. 3283 | www.authenticom.com
> ADP
> DealerTrack
> Reynolds and Reynolds
WRITE-BACK TO TOP DMS TYPES
> Mailing Address
> Phone Address
> Email Address
PUSH BACK CUSTOMER NAME FILE DATA
BONDED AND INSURED UP TO $10M BY
AM BEST ‘A’ RATED CARRIER
DMS PUSH BACK
Authenticom can standardize, cleanse, and
append customer name files from select
Dealer Management Systems, and push the
data back into the DMS
{
14. 866. 289. 3283 | www.authenticom.com
PREVENTATIVE MAINTENANCE
Our Preventative Maintenance data solution
indicates service items to be worked on and
actions to be performed at various mileage
intervals
{ PREVENTATIVE MAINTENANCE DATA
> Item Codes to indicate which items require action
(e.g., Air Filter)
> Action Codes to signify what action is to be performed on
the item (e.g., Replace)
> Mileage Range to show when the next maintenance
should be performed
15. 866. 289. 3283 | www.authenticom.com
AUTOMOTIVE VALUATION DATA
Authenticom provides Vehicle Valuation Data
Services, powered by authoritative sources,
for equity calculators and other applications
that require accurate data
{ KELLEY BLUE BOOK®
> Weekly updates including Trade-In, Retail, Private-Party,
Auction, Lending, and MSRP values
> Based on VIN, mileage and zip code (over 50 regions)
BLACK BOOK®
> Weekly updates including Trade-In, Retail, Private-Party,
Wholesale, Finance Advance, and MSRP values
> Based on VIN, mileage, and region
16. 866. 289. 3283 | www.authenticom.com
Authenticom processes and manages
over 1 billion records annually
via batch processing and real-time web services
17. 866. 289. 3283 | www.authenticom.com
> CASS Standardization
> NCOA Processing
> Geocoding
ADDRESS SERVICES
> Reverse Phone Append
> Phone Append and Validation
> Do Not Call
> Phone Type Indicator
PHONE SERVICES
> Email Append and Validation
EMAIL SERVICES
DATA ENHANCEMENT
Before you receive data in hand, we can
rev-up its performance through Data
Processing—an integral component that
enhances your ROI
{
18. 866. 289. 3283 | www.authenticom.com
Each year, over 40 million people change
addresses …
negatively affecting your data integrity
19. > Assign correct postal automation codes
> Save time and money
CASS STANDARDIZATION
866. 289. 3283 | www.authenticom.com
> Assign latitude and longitude coordinates
GEOCODING
> Ensure accuracy of mailing addresses
> Deliver messages on budget
NCOA PROCESSING
ADDRESS SERVICES
Authenticom provides the standardization and
validation services required to manage your
data effectively
{
20. 866. 289. 3283 | www.authenticom.com
Approximately of Email Addresses in the
U.S. will become obsolete this year
/3
1
21. 866. 289. 3283 | www.authenticom.com
> Increase the effectiveness of your application
> Take advantage of a proven marketing channel
> Realize higher ROI
EMAIL APPEND
> Generate quality lists and improve delivery rates
> Monetize your email records
EMAIL VALIDATION
> Increase marketing touch points per record
> Identify names belonging to an email address
REVERSE EMAIL APPEND
EMAIL SERVICES
Authenticom is the largest appender of
up-to-date email addresses in the automotive
sector—our dataset contains over
750 million unique, opt-in email records.
Our match rates oftentimes exceed
25% on initial files
{
22. 866. 289. 3283 | www.authenticom.com
Calling the wrong number can ruin brand
reputation, wasting time and money
23. > Start the transaction process immediately
> Standardize incomplete data in real-time
REVERSE PHONE APPEND
866. 289. 3283 | www.authenticom.com
> Federal, State, and DMA lists
DO NOT CALL
> Identify land, wireless, and PCS numbers
PHONE TYPE INDICATOR
PHONE SERVICES
Unlike static files, our dataset contains over
500 million unique residential and business
phone numbers—updated multiple times daily
{
> Increase conversion rates with qualified lists
> Match Rates: 15% betterthan competitors
PHONE APPEND AND VALIDATION
24. 866. 289. 3283 | www.authenticom.com
> ADP®
> AutoAlert®
> Autobase and other Dominion Companies
> Credit Acceptance
> DealerSocket®
> DealerTrack
> eLead CRM
> Reynolds and Reynolds
> Team Velocity
> Vin Solutions
> And others
BUSINESS ALLIANCES
Business partnerships with Authenticom
have a history of thriving. These successful
outcomes are achieved because of our
common interest…
The Success of Your Business
{
25. 866. 289. 3283 | www.authenticom.com
> Leading service performance
> High-end customer support
> Made-to-order data solutions
SERVICE LEVELS
> 1-week onboarding, implementation, and delivery
> Leading-edge technology with
full system backups and disaster recovery planning
SERVICE DELIVERY
> On-demand reporting
> 100% transparency of daily activities
REPORTING LEVELS
{THE OPTIMAL BUSINESS PARTNER
Data Management Solutions that can
crystalize your business continuity
26. The Essential Source for Automotive Data Services
p: 866.289.3283
w: www.authenticom.com
Editor's Notes
Authenticom (est. 2002) privately-owned and strategically-based in WI.
Response Time (2 nd Priority): support via phone or email during normal business hours = 5 hours or less Response Time (3 rd Priorty): support via phone or email during normal business hours = before noon CST the next business day Uptime: Polling uptime is 100%
