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CONSUMER BEHAVIOUR-
CASE STUDY
SATYA,SUBH
AM
BUYING BEHAVIOUR EFFECTED BY-
 CULTURAL FACTORS
 SOCIAL FACTORS
 PERSONAL FACTORS
 PSYCHOLOGICAL FACTORS
NAGALAND SCENERIO IN CASE OF WOMENS
 AGAINST TRADITIONAL PERCEPTION IT GIVES SPECIAL CARE TO WOMEN
 LITERACY RATE INCREASED
 INCREASED SEX RATIO
 ENTERPRENEURSHIP
 HEALTH CARE IS ALSO INCREASED
OBJECTIVE
 HOW BUYING DECISION EFFECTED BY WOMEN
 WHAT ARE THE FACTORS
 WHAT MARKETING MIX REQUIRED TO SELL THE PRODUCT
RESEARCH
 RANDOM SAMPLING IS DONE(300)
 CONSUMER FROM 3 DISTRICTS TAKEN OUT OF 14
 THE SAMPLING INCLUDE MARRIED WOMEN BETWEEN 15-60 AGE
 DIFFERENT SOCIO-ECONOMICAL PEOPLE HAS TAKEN
 STUDY FOR THE 4 PRODUCTS SUCH AS REFRIGERATOR ,TELIVISION,WASHING MACHINE AND 4
WHEELER IS DONE.
 PURCHASE FOR ALL THESE THING WOMEN INFLUENCE IS CONSIDERED.
RESULTS FOR THE RESESARCH ON
CONSUMER DURABLES
 NEED-76%
 COMFORT & CONVINIENCE-43%
 SOCIAL STATUS-33.33%
 TIME SAVING-32%
 MAINTANACE FOR AUTONOMY-28%
 INCREASING ASSETS-27%
 GAINING KNOWLEDGE-26%
 AVOIDING UNNECCESARY EXPENDITURE-26%
RESEARCH DATA
SOLUTION
 ESTABLISHMENT OF NEW OUTLETS WITH GIANT DISTRIBUTION AND MARKETING CHANNEL
 COMFORT AND CONVINIENCE SHOULD BE THERE.
 FACILITATE WITH INSTALLAMENT SYSTEM.
 RETAILER MAY ASSIST CONSUMERS HONESTLY AND GIVE RELIABLE INFORMATION.
CONCLUSION
 FOR EXPENSIVE AND COMPLEX PURCHASES COMPARATIVELY BUYING DECISION OF CONSUMER
VARIES.INVOELMENT IS ALWAYS MATTER ALSO THE ADVERTISEMENT, PREVIOUS KNOWLED
,RECOMONDATION ETC.
THANK YOU

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Consumer behaviour

  • 2. BUYING BEHAVIOUR EFFECTED BY-  CULTURAL FACTORS  SOCIAL FACTORS  PERSONAL FACTORS  PSYCHOLOGICAL FACTORS
  • 3. NAGALAND SCENERIO IN CASE OF WOMENS  AGAINST TRADITIONAL PERCEPTION IT GIVES SPECIAL CARE TO WOMEN  LITERACY RATE INCREASED  INCREASED SEX RATIO  ENTERPRENEURSHIP  HEALTH CARE IS ALSO INCREASED
  • 4. OBJECTIVE  HOW BUYING DECISION EFFECTED BY WOMEN  WHAT ARE THE FACTORS  WHAT MARKETING MIX REQUIRED TO SELL THE PRODUCT
  • 5. RESEARCH  RANDOM SAMPLING IS DONE(300)  CONSUMER FROM 3 DISTRICTS TAKEN OUT OF 14  THE SAMPLING INCLUDE MARRIED WOMEN BETWEEN 15-60 AGE  DIFFERENT SOCIO-ECONOMICAL PEOPLE HAS TAKEN  STUDY FOR THE 4 PRODUCTS SUCH AS REFRIGERATOR ,TELIVISION,WASHING MACHINE AND 4 WHEELER IS DONE.  PURCHASE FOR ALL THESE THING WOMEN INFLUENCE IS CONSIDERED.
  • 6. RESULTS FOR THE RESESARCH ON CONSUMER DURABLES  NEED-76%  COMFORT & CONVINIENCE-43%  SOCIAL STATUS-33.33%  TIME SAVING-32%  MAINTANACE FOR AUTONOMY-28%  INCREASING ASSETS-27%  GAINING KNOWLEDGE-26%  AVOIDING UNNECCESARY EXPENDITURE-26%
  • 8. SOLUTION  ESTABLISHMENT OF NEW OUTLETS WITH GIANT DISTRIBUTION AND MARKETING CHANNEL  COMFORT AND CONVINIENCE SHOULD BE THERE.  FACILITATE WITH INSTALLAMENT SYSTEM.  RETAILER MAY ASSIST CONSUMERS HONESTLY AND GIVE RELIABLE INFORMATION.
  • 9. CONCLUSION  FOR EXPENSIVE AND COMPLEX PURCHASES COMPARATIVELY BUYING DECISION OF CONSUMER VARIES.INVOELMENT IS ALWAYS MATTER ALSO THE ADVERTISEMENT, PREVIOUS KNOWLED ,RECOMONDATION ETC.