This document discusses conflict resolution strategies and communication styles. It explores the roles of victim, hero and villain in conflicts and how people can fall into these roles. The document also discusses passive and aggressive communication styles and the importance of listening skills, asserting needs, developing trust, and focusing on interests and issues rather than positions. Restorative justice practices and developing alternative solutions are presented as strategies for resolving conflicts. Key sources on negotiation, communication and conflict resolution are cited.
You have to be strong, in order to keep loving each other after the newness of a relationship wears off. Communication eventually drifts away because they already know how the other is going to respond or they don’t want trouble of dealing with the fall out.
My high school coach used to say "a word to the wise is sufficient." These are my words of wisdom from a presentation I gave on the consequences of hazing in November 2008. I hope any student facing the temptation to haze or be hazed will take a few moments to review this presentation. The next time you are confronted with those temptations, I hope you will heed the warnings in this presentation.
You have to be strong, in order to keep loving each other after the newness of a relationship wears off. Communication eventually drifts away because they already know how the other is going to respond or they don’t want trouble of dealing with the fall out.
My high school coach used to say "a word to the wise is sufficient." These are my words of wisdom from a presentation I gave on the consequences of hazing in November 2008. I hope any student facing the temptation to haze or be hazed will take a few moments to review this presentation. The next time you are confronted with those temptations, I hope you will heed the warnings in this presentation.
“Straight Talk, Straight Actions” says it all in the title of this high energy, no-holds-barred approach session. Straight talk on the global economic trends that will impact your business bottom line and decision making will be presented in a manner that links global economics to your farming operation, family, and personal life.
Straight actions in business and financial decisions will be discussed as to what actions need to be taken to keep the business on course and also position it for new avenues of success. “Straight Talk, Straight Actions” will provide insight and answers to the most common questions asked by producers, owners, and managers. This energetic session will provide information and perspectives which will be invaluable not only to your business but also your personal life.
"I Hate Working With You!" Conflict Resolution for Your Advising CenterAshley Ransom
This was presented at the National Academic Advising Association (NACADA) South Central Region 7 Conference - New Orleans, LA May 4th, 2009; The African American Leadership Conference (AALC) - San Marcos, TX September 12, 2009; The Texas State Leadership Conference - San Marcos, TX September 26, 2009; The University of Texas at San Antonio (UTSA) Advising Conference - San Antonio, TX December 4, 2009; The University of Texas at Austin Professional Development Day, Austin, TX February 10, 2010; Texas Academic Advising Network (TEXAAN) State Conference, San Marcos, TX February 19, 2010; Texas State University - San Marcos Professional Development Workshop September 7 & 8, 2010; National Academic Advising Association (NACADA) National Conference - Orlando, FL. October 6, 2010; and at the Delta Sigma Theta Sorority, Inc. Women’s Retreat – San Marcos, TX, October 2011.
Emotions and BiasesMyth emotions are the opposite of reason. Th.docxSALU18
Emotions and Biases
Myth: emotions are the opposite of reason. This is a popular belief, but nowadays most people acknowledge that emotions are an inescapable part of being human and often a reliable guide to what is right and true, helping us form our values and discover our passions.
Here are a few examples of times when emotions lead to critical thinking:
The anger Bryce feels over the injustice of a decrease in community funding for programs to help the homeless prompts Bryce to research this issue and get involved.
The excitement Ta’kiya feels about a future career as a nurse gives her the motivation to learn about how she can go back to school and get registered.
Krista has a gut feeling that there’s something wrong with her relationship with her fiancé. She analyzes this feeling and realizes that the differences between her fiancé’s temperament and values and her own are too much, and she decides to call off the wedding.
Emotions can (and probably should) play a role in big life decisions like getting married, quitting a job, or getting a tattoo, but critical thinking should also be a component.
So when do emotions become barriers to critical thinking? Strong emotions like stress, anger, depression, or passion can cloud our thinking and lead us to say, do, or believe things we otherwise wouldn’t. We are more likely to act rashly, misjudge the situation, rationalize illogical actions, and fail to see options when we’re under emotional duress. The key is to recognize when you are in such a state and to avoid making decisions at these times.
Emotions can also affect how we respond to arguments.
Travis is at his cousin’s wedding, and while he’s waiting in line at the buffet, another guest named Nathaniel suddenly starts a conversation with him. Somehow the topic of affirmative action comes up, and Nathaniel voices his opinions forcefully. This is a subject that Travis feels passionately about, and he finds that he disagrees strongly with Nathaniel. Whenever Travis tries to bring up a counter-point, Nathaniel interrupts him to call him “naïve” and his viewpoints “ignorant.” Nathaniel is quick to rattle off statistics that support his point, while Travis cannot always think of a counter-point on the spot. The conversation ends with Nathaniel picking up his plate of shrimp scampi with smug assurance of his complete correctness on the subject, while Travis feels that he looked foolish.
Even though Travis knows he’ll never see Nathaniel again, he finds himself continually irritated whenever his thoughts drift back to that conversation. Driving home later that night, he finds himself coming up with things he could have and should have said to Nathaniel but didn’t. Afterward, whenever Travis reads or watches anything that has to do with affirmative action, he gets angrier than usual thinking about it, and he starts subconsciously attributing the rude behaviors he associates with Nathaniel to anyone else who opposes his viewpoint.
In the ex ...
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Assisted Suicide Argumentative Essay. An Argumentative Essay on Suicide Suic...Maria Watson
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https://bit.ly/BabeSideDoll4u Babeside is a company that specializes in creating handcrafted reborn dolls. These dolls are designed to be incredibly lifelike, with realistic skin tones and hair, and they have become increasingly popular among collectors and those who use them for therapeutic purposes. At Babeside, we believe that our reborn dolls can provide comfort and healing to anyone who needs it.
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In addition to their physical benefits, reborn dolls can also offer emotional support. For many people, having something to care for and nurture can bring a sense of purpose and fulfillment. Reborn dolls can also serve as a reminder of happy memories or loved ones who have passed away.
Welcome to the Program Your Destiny course. In this course, we will be learning the technology of personal transformation, neuroassociative conditioning (NAC) as pioneered by Tony Robbins. NAC is used to deprogram negative neuroassociations that are causing approach avoidance and instead reprogram yourself with positive neuroassociations that lead to being approach automatic. In doing so, you change your destiny, moving towards unlocking the hypersocial self within, the true self free from fear and operating from a place of personal power and love.
4. Making a Victim
Airing our grievances to others
Blaming
Our Egos have been attacked
Powerless
Passive
Innocent
Manipulative
Hope to show the pain we have been
caused
8. Is she the Victim?
Kanye
Katy Perry
Is she the Villain?
Kanye
Katy Perry
Is she her own Hero?
“Why is it mischievous, fun and
sexy if a guy has a string of
lovers that he’s cast aside? Yet, if
a woman dates three or four
people in an eight-year period,
she is a serial dater”
9.
10. All of us are the villains of
someone’s story
We feel threatened and lash
out because we have no
where else to go
15. States What They Want
Doesn’t Violate Others
Not Push Overs
Listens to Others
Body Language
16. There is a fine line
between righteous and
self-righteous
Both Aggressive
Both Protecting
17. Know what types of behavior or
people trigger a response from you
Work on positive change with them
and yourself
Don’t be afraid to tell someone how
something they did made you feel
18. You and I statements
Put Blame on the other person
Focus on behaviors, words and actions not the person
What do you do to be a better communicator?
19. “LISTEN. We often already have the answer to
what the other person is saying before we even
listen to what they have to say.” (Survey).
“You have to be open to saying something they
don’t want to hear or hearing something you
don’t want to hear.” (Survey).
20. Listening to what the person
is saying and waiting to
comment
Yelling is OK- As long as you
are “speaking” the same
language
We can’t judge how people
communicate
21.
22. Acknowledge who the other
person is (Ury).
Don’t get stuck on positions
Understand our differences
23. People that come up with their own
solutions are 80% more likely to follow
through
24.
25. Best Alternative to Negotiated
Agreement
In mediation I ask for at least 3 best
alternatives
If you don’t get what you want what is
the next best thing?
This helps you know what you really want
26. Worst Alternative to a Negotiated
Agreement
No one gets what they want
Someone else makes a decision
for you
Relationship breaks
27. The problem is often not the people,
you need to make that separation
Know what issue everyone is really
talking about
Who decides what is fair?
They are probably not out to get you
28. Why is trust important?
If we don’t trust someone
what can happen?
How do we develop it?
29. Focuses on the “community” as a whole
Develops responsibility and holds
accountability to all parties
Offers a way to help repair relationships
Who uses Restorative
Justice?
Schools
Jails
Communities
30. Focus on the problem
not the person
Be Assertive
31. Everyone is someone’s
villain
Issues not positions
Know your personality
and what can set you
off
Learn how to be a
better communicator
Tell people how you
feel
32. •Cohen, Steven P. “Focusing On Interests Rather Than
Positions- Conflict Resolution Key.” Web.
http://www.mediate.com/articles/tnsc.cfm
•Fisher, Roger, and William Ury. “Getting to Yes:
Negotiation Agreement without Giving In” New York:
Penguin Books, 1981. Print.
•“The Four Basic Styles of Communication.” Web. 20 Jan.
2016.
https://www.uky.edu/hr/sites/www.uky.edu.hr/files/we
llness/images/Conf14_FourCommStyles.pdf.
•http://www.merriam-
webster.com/dictionary/communication
•https://www.youtube.com/watch?v=AeDhiMtUA2I&f
eature=youtu.be
33. •Ury, William. “Getting Past No: Negotiating Your
Way from Confrontation to Cooperation” New York:
Batnam Books. 1993. Print.
•Venter, David Dr. “BATNA Explained.” Web. 2 Feb. 17.
http://www.negotiationtraining.com.au/articles/next-
best-option/
•Woodward, Ellie. “How Taylor Swift Played the
Victim For A Decade and Made Her Entire Career.”
Web. 31, Jan. 2017.
https://www.buzzfeed.com/elliewoodward/how-taylor-
swift-played-the-victim-and-made-her-entire-
caree?utm_term=.jiRYO4KNLg#.rn7onkzJdj
