This document discusses the importance of patient confidentiality in healthcare. It notes that patient information discussed with providers must remain private and only shared with those directly involved in their care. Breaking confidentiality can result in lawsuits and firing, as demonstrated by a recent incident where private information was improperly accessed. Staff receive HIPAA training annually on confidentiality policies like only discussing patient information with those who need to know, and being aware of surroundings to ensure privacy. Maintaining confidentiality is important to protect patients' privacy and health information.