1. CEVA – Creating value through excellence
Name job title
Date
Location

2. Creating value through excellence
2
Through a complete range of logistics services,
in-depth industry knowledge and
relentless focus on Operational Excellence,
CEVA brings lasting value to our customers’
global supply chain. We anticipate your
needs and help you drive business growth.
At every link in the supply chain, we are committed to
create value through excellence.

3. CEVA: A leading supply chain company
CEVA’s direct presence
Represented through our partners
Employees:
44,000
Countries:
170
Locations:
over 1,000
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Revenue (2013):
$8,5 billion

4. CEVA facts
• Serving major industry sectors (Automotive, Consumer and
Retail, Energy, Healthcare, Industrial, Technology)
• Strongly embedded lean and operational excellence culture
• Transforming supply chain data into business value creation
• Globally integrated account management through Century
program
• Serving 23 of the top 25 supply chains in the world
• Worldwide Top 3 Contract Logistics provider*
• A combined storage space of more than 9 mil sq m
• Ranked in the Top 10 largest ocean freight forwarders**
• 6th largest air freight company in the world**
• Handling customs clearance in 600+ ports
* Source: TI report Global Contract Logistics 2014 ** Source: TI report Global Freight Forwarding 2014; ranking in tonnage4

5. Balanced Business Line and Sector footprint
FY 2013 figures
Automotive
28%
Technology
19%
Consumer & Retail,
Healthcare 22%
Industrial
19%
Other
6%Energy
6%
Contract Logistics
53.9%
Air Freight
18.5%
Ocean Freight
14.3%
Ground
10.8%
VAS
2.5%
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Revenue per business line Revenue per sector

6. Integrated end-to-end service portfolio
Manufacturing
support
Inbound
Logistics
Warehousing &
Distribution
Centers
Outbound
Logistics
Aftermarket
Services
Final Mile
Solution
• Receipt and
management of
raw materials and
products at source
• Control
• Re-packaging
• Value-added
services
• Multi-modal
capabilities
• Time definite
services
• Customs
brokerage
• Web enabled
tracking solutions
• Dedicated and
shared
warehousing
• Distribution
network centers
• Value-added
services
• Dedicated and/or
shared
transportation
• CEVA Ground
distribution
services
• Transportation
network
management
• Spare parts
warehousing
• Spare parts
distribution
• Returns
• Repairs
• Reverse logistics
• Call center
services
• Home delivery for
finished goods
• One and two
person home
delivery
• After sales set up
• Installation
• Reverse logistics
Integrated supply chain management
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7. Industry sectors we serve
We have organized our business to address the specific needs of our focus
sectors and to offer the most appropriate solutions and expertise.
9 September 2015
Automotive
Technology
Consumer and Retail
Industrial
Energy
Healthcare and Pharma
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8. Strong and diversified customer base
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9. Our Supply Chain capabilities
Ground Value Add Services
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Ocean FreightAir Freight Contract Logistics

10. 24/7
Air Freight
• Around 400 million kg export volume handled annually
• All worldwide major trade lanes covered by our global gateway structure and network
• Strong commitment to operation excellence through clear internal and external
performance review processes
• Extensive ground transportation networks in the United States, Asia Pacific, Europe
and Middle East provide end-to-end and last mile integration and visibility
• Dedicated in-house charter department provides quick and easy access to required
supply in case oversized and/or flexible capacity is needed
Air Charter
The solution for the highest priority
shipment with maximum flexibility
available; handling all lanes and sizes
Air Now
Expedited service with uplift and
transportation between 24 and 48
hours
Air Premium
Service for all shipment with required
transit time between 48 and 96 hours
Air Value
Cost efficient consolidation service
for daily shipments with 96+ hour
transit time
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We offer the full range of comprehensive Air Freight services
with a clear focus on best-in-class quality
Our services

11. Ocean Freight
9 September 201511
• 800,000 TEU Full-Container Load (FCL) and over 400,000 CBM Less-than-Container Load (LCL)
• High level of flexibility thanks to daily or weekly sailings as needed and multiple departure options to
match supply cycle needs
• Access to over 200 port-pairs in our global LCL network
• Working exclusively for Pyramid Lines, Non Vessel Operating Common Carrier (NVOCC), and issuing
Ocean Bill of Landings and Ocean Sea Waybills. One-stop shop thanks to multi-carrier relationship
A full range of capabilities:
A global network and a complete portfolio of Ocean Freight
services
LCL (Less-than-Container Load)
• Covering all destinations
worldwide
Supply-Chain-Solutions
(SCS)
• An end-to-end solution
tailored to your needs
• From process design
through vendor selection
to operational execution
Ocean Charter & Project
Solutions
• Tailor-made services
provided by a dedicated
team
• Break-bulk: from regular
(semi) liner service to a part
charter or even an entire
vessel to match your needs
Freight Management
Services (FMS)
A complete set of services
including:
- Booking Process
- Milestone Tracking
- Custom Clearance
- Security Filings
- Insurance
- Dangerous Goods
Handling
FCL (Full-Container Load)
• Working with best in class
ocean carriers with most
cost efficient offers for
respective routes

12. Contract Logistics
9 September 201512
Storage space:
9 mil sq m
Warehouses:
over 650
Site Classification Assessment (SCA):
One of the most robust site classification systems in the logistics industry
allowing us to consistently deliver Operational Excellence across the world
Veritas Bureau: “SCA covers the requirements of the ISO Quality Standard 9001:2008”
Developing
Basic
Advanced
Showcase
Operations
Excellence
progression
Approx. 95% of operations in the logistics industry
fall under the Basic and Developing category
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Showcase
sites
85% of
assessed sites
Basic or above
Where we are:
Lean culture strongly embedded in our operations:
- Global continuous improvement program since 2004
- Over 45,000 completed Kaizens (in 2008-2014)
 Lowering costs
 Improving quality
 Shortening lead times
Dedicated
&
Multi-user

13. CEVA Ground: Network coverage
CEVA Ground Europe
Cross-border main transport
• 450,000 tons managed a year
• 40,000 shipments a year
• 200 transport partners
• Groupage/LTL/FTL
• Pan-European players and
niche specialists
CEVA in Turkey:
• +20,000 FTL trips a month
• +7,000 LTL trips a month
Kuala
Lumpur
Singapore
Bangkok
Ho Chi
Minh City
Hanoi
Shenzhen
Shanghai
Penang
CEVA Ground Asia Pacific
• Operating in all major countries
and borders
• Extensive services including:
linehaul, Pick Up and Delivery
(PUD), home delivery, milkrun,
cross-border, courier, rail
• Linehaul China: 700 trucks a day,
6.25 million pallets moved yearly
CEVA Ground North America
• Supports U.S. Domestic network
through LTL/FTL services
• Over 70,000 scheduled linehaul
segments per year
• Seven hubs and 62 stations
• 7.5 million miles a month
• 8,000 loads a month
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14. Customs Brokerage Services
Prompt and compliant clearance of international
cargoes thanks to:
• Expert and experienced Customs specialists in over
100 countries around the globe
• Around 500,000 entries processed annually through
our U.S. network
• Complete account based Customs compliance
programs for consistent and accurate declarations in
all ports of entry
• Complete portfolio of services: Customs clearance,
documentation, duty management
• Complementary Customs services, such as duty
drawback and trade compliance consulting
• A dedicated team of compliance experts
Over a century of experience
in the Customs Brokerage
business, with the first license
granted to our predecessors
126 years ago
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15. Demand management, supply chain execution framework, supply chain velocity and performance
CEVA’s Supply Chain Solutions
Origin International Transportation Destination
• Managing on time release by supplier
• Electronic integration with service
providers
• Timely and accurate status updates
• Visibility of order, part and shipment
status
Improved customer service
• Supply chain management through
shared service infrastructure
• Accurate shipment routing via optimal
cost and service mode
• Consolidation of multiple shipments
to same origin/destination
Lower total operating cost Improved inventory performance
• Reliability and predictability of supply
chain performance
• Reduce transit time variability
• Visibility to plan against validated in-
transit inventory
Reduced average transit time
by 8-15%*
Reduced premium transportation
volumes by 5-10%*
Reduce buffer stock by 5-10%*
* Typical impact for an Industrial sector customer
Complete end-to-end solutions for your supply chain
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16. Sustainability, social responsibility and governance
“Our aim is to create and continuously
improve a sustainable company delivering
long term value for all our stakeholders:
customers, employees, suppliers, investors
and the communities in which we operate.”
Xavier Urbain, CEO
Performance
Deliver customer
satisfaction with strong
financial results
People
Foster well-being of
co-workers and
communities
Environment
Respectful business
behavior for the earth’s
natural resources
Environment
Our key focus areas are:
- Eco-sustainable warehouse facilities,
- Supply chain optimization and redesign
- Vehicle efficiency
- Carbon footprint reporting
Our people
- Diversity is critical to our business success
- We ensure ethical employment practices
throughout the world
- Safety and health is our priority
Corporate citizenship
- Robust Compliance and Ethics
Program with policies, guidelines
and trainings in place
Governance
- Through CEVA’s Business Rules
- Risk management
- Process governance
- Security
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17. Compliance at CEVA
• We conduct our business in compliance with all applicable laws, rules and
regulations of the countries in which we operate and in accordance with our
Company’s high ethical standards
• CEVA’s Code of Business Conduct is one of the tools developed to assist our
employees and representatives in meeting our legal and ethical obligations. It
provides the foundation for the way we do business and protect the environment.
• Regular compliance training and annual refreshers
for all our employees
• FCPA (Foreign Corrupt Practice Act) compliant
• CEVA can assist customers in their compliance
programs
• Full senior management commitment to
compliance, driving it ‘from the top down’
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18. Growing together through our people
44,000 professionals are committed to serve our customers, deliver excellence and
grow both your and our business
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19. Strong business partner for your supply chain
• CEVA offers integrated, end-to-end logistics solutions to deal with the complexity of today’s
supply chains
• Through our lean culture and Operational Excellence we address increased demand for
operational efficiency and flexibility
• Our global coverage allows us to serve you anywhere around the world
• Our ability to structure operations around customers’ KPIs and robust industry experience
helps us stay focused on your specific logistics needs and deliver value-added service
• Through CEVA’s Control Towers around the world, we control and provide visibility on the
flow of goods and information
• We run our business in an environmentally conscious way
• All these together help us optimize cost and performance throughout your supply chain.
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