Traffic Tech is a full-service logistics company with over 20 years of experience. They offer a wide range of services including trucking, rail, air and ocean freight, warehousing, customs brokerage, and more. Traffic Tech prides itself on personalized customer service and proprietary technology that allows for customized reporting and shipment tracking. Their goal is to provide reliable, on-time delivery and maximize customer satisfaction.

1. Title Page
TRAFFIC TECH inc.
i
Fast moving, technologically advanced, customer
focused professional logistics management

2. About Traffic Tech
We are one of the world’s most
reliable, full service professional
logistics
l i ti management companies.
t i
Our success is based on:
over 20 years of unwavering commitment
f i it t
to the highest level of customer
satisfaction
in-depth expertise across a broad range
of industries
a record of on-time delivery of over 99%
a claims ratio of less than 0.1%

3. North American Offices

4. What Makes us Unique
Our competitive advantage is due to a
unique formula for success that
includes:
investment into in-house development
of customized applications using the
best technology
comprehensive in-house training
programs
fully integrated communication
systems
a highly personalized approach

5. Our Strategic Advantage
TTSLS (Traffic Tech Sales and Logistics System)
unique proprietary system developed
internally
y
began in 2001, over $2 million spent to date
3-tier web application (Microsoft Technologies)
hosted
h t d out of HQ Montreal
t f M t l
(hub & spoke, spanning across 5 servers)
redundant pipes into Internet (MPLS)
for maximum security
diesel generator in Montreal
capable of powering entire HQ thus
eliminating downtime

6. TTSLS Feature Set
all loads are managed within
TTSLS (‘cradle to grave’)
produces all documentation
(supplier/customer)
EDI compliant, supporting: 204,
214, 210, 856 and 997
integrated with our accounting
system
customer interactive website with
shipment tracking and
p g
documentation (PODs, BOLs, etc)

7. Customized Reporting
Our
O systems are designed to enhance your
t d i dt h
internal reporting abilities.
Using our Information Services you can:
receive analysis of your shipping data
on time performance
lane analysis
l l i
obtain data exports for your own analysis
(PDF, CSV, Excel)
customize automated reports
(daily/weekly/monthly) to your email
address
efficiently monitor your costs
compare your suppliers

8. Customer Routing Example

9. Example of a Shipments
by Month Report
120
100
80
60 2006
2007
40
2008
20
0
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v
n
r
ne
g
y
l
pt
b
r
Oc
Ju
Ap
Ma
No
De
Ma
Ja
Fe
Au
Se
Ju

10. Example of a Lane
History Density (2008)

11. Initial Training
All employees are offered the
following training programs:
systems
industry
theoretical & practical
group & individual
fully funded external training
regular forums
exchange of ideas and updates on
g p
recent industry trends

12. Specialized Training
Employees throughout the various
departments receive further training
f optimal performance such as:
for ti l f h
customer specific requirements
internal cross training
internal systems and SOP audits
certifications (Hazmat, CIFFA, Microsoft)

13. External Communication
The effective communication of
timely and accurate information is
paramount t our success.
t to
We achieve this by:
maintaining a full time staff of
receptionists to ensure personal
service
supplementing reception with an
instant “transfer to mobile” feature
proactively keeping customers
updated using their preferred method
p g p
of communication (email, EDI, a
phone call)

14. Internal Communication
We pride ourselves on our energetic,
fast paced, team spirited workplace.
It is truly a dynamic environment that
is noted by all who visit.
Contributing to our environment are:
regular online employee surveys
q
quarterly newsletters
y
semi-annual meetings between senior
management and staff
seasonal employee activities
participation in charitable events

15. Highly Personalized
Approach
Your peace of mind is assured as Traffic
Tech provides:
a d di t d team to handle all your
dedicated t t h dl ll
business, eliminating the endless
transfer from one department to the
next
one-on-one service from your first
phone call to the final delivery of your
merchandise
a timely response to your questions or
concerns
immediate attention to any unforeseen
situations that may arise
access to our expertise 24/7

16. Our Services
Traffic Tech is a full service professional
logistics management company.
Rely on us for:
over the road trucking
rail & intermodal
il i t d l
air & ocean forwarding
warehousing & distribution
perishable goods handling
customs brokerage
freight consolidation
live tracking & tracing

17. Over The Road
We offer a complete choice of shipping
ff f
modes, including full truckloads/LTL,
temperature controlled flatbeds
controlled, flatbeds,
dimensional and special handling.
To ensure high service standards:
g
our database of 21,000 carriers is
monitored regularly to help us select the
best carrier for the job
suppliers are rated on communication,
ability to follow instruction, on-time
performance and service/cost ratio at
the end of each shipment
any sub-optimal ratings are
routed for investigation

18. Rail & Intermodal
Our
O partnerships with the top carriers
hi ih h i
coupled with our superior level of
communications allow us to provide the
highest level of service with effective
status updates.
With our customized rail and intermodal
solutions you can:
take advantage of the cost effectiveness
g
of rail
profit from the safety, reliability and
consistency of rail transportation
reduce your environmental footprint

19. Air & Ocean
Our expertise in international freight
forwarding ensures first class service
throughout our global network.
network
We can ship:
by air for JIT delivery, thereby reducing
storage and inventory costs and
improving your ROI and bottom line
by ocean-going vessel in containers or
as conventional break-bulk, roll on/roll
off, or refrigerated cargo

20. Your Asian Connection
Given the dominant position we
now enjoy in the fast growing
markets of China and India you
India,
benefit from our:
understanding of how business
is done in Asia
established communication network
in the region
t e eg o
exceptionally high level of service
on a par with what we provide in other
markets around the world
significant clout and purchasing
power

21. Your Asian Connection

22. Indian Subcontinent

23. Warehousing &
Distribution
We have a network of warehousing
facilities throughout North America.
We offer:
a large choice of facilities ranging in
size from 10,000 to 1 000 000 square f
i f 10 000 1,000,000 ft
options such as computerized climate
control facilities
partial or complete inventory system
integration
an automated bar code and radio
frequency system for accurate
inventory control

24. Perishable Goods
Handling
Our expertise in handling
perishable goods is based on our:
state-of-the-art information and
transportation technologies
in-depth knowledge of USDA &
Agriculture Canada standards
ability to quickly and efficiently
move merchandize using special
teams of drivers to ensure
minimal delays
24/7 service

25. Customs Brokerage
We have a fully licensed in-house
brokerage department capable of handling
all of our clients brokerage needs:
clients’
24/7 customs clearance services at all ports
EDI transmission to all government
departments
integrated EDI systems for follow up with
customer requests
full PARS and RNS capabilities available at no
extra charge
integration with DFAIT import permits for the
release of goods
g
filing of amendments, refunds and drawbacks
according to customer specifications

26. Certifications
Customs – Trade Partnership
Against Terrorism [C-TPAT]
Partners In Protection [PIP]
Free and Secure Trade Program
[FAST]
Bio – Terrorism Act (FDA)
International Air Transport
Association [IATA]
International Federation of Freight
Forwarders Association [FIATA]
Transportation Intermediaries
Association [TIA]

27. Why Us?
TT provides a unique blend of
personalized customer service
supported by quality technology.
technology
We take the time to listen. This
allows a customized approach
based on our extensive
experience and each customer’s
individual
i di id l requirements.
i t
Our desire and ability to satisfy
our clients.