communication skill questions, helps to score more marks in public 10th exam. study and go through carefully and answers are at last. Al the best for the exam 2023

1. COMMUNICATION Skills- CH 1
Self ASSESSMENT
A. Multiple choice questions (Choose the most appropriate option):
1. Which of these is the greatest means of conveying information?
(a) Words (b) Writing (c) Signs(d) Pictures
2. Which of these is NOT an example a verbal communication skill?
(a) The speed of our speech of a verbal communication skill (b) Eye contact (c) Language used (d)
Volume of speech
3. Every type of communication is affected by its:
(a) Reception (b) Non-regulation
(c) Transmission (d) Context
4. Which of these is not an element of non-verbal communication?
(a) Personal appearance (c) Eye contact
(b) Posture (d) Name of the speaker
5. Which of the following is NOT a form of non-verbal communication?
(a) Body language (b) Telepathy (c) Facial expressions (d) Written communication
6. What is non-verbal communication?
(a) Communicating with someone by using gestures (b) Getting messages across through facial
expressions (c) Using your body language to convey something (d) All of the above
7. Using communication skills effectively will help you do what?
(a) Understand the customer's request (b) Provide the customer with the right information and service
(c) Make sure the customer feels looked after and is understood (d) All of the above
8. In the context of classroom communication, attitudes, actions and appearances ar (a) Verbal (b)
Non-verbal (c) Visual (d) Impersonal
9. Facial expressions, posture and eye contact are all skills in
(a) Verbal communication (c) Post-verbal communication (b) Anti-verbal communication (d) Non-verbal
communication

2. B. State True and False:
1. Communication is the exchange of information between a sender and a receiver.
2. The terms verbal communication and oral communications are interchangeable.
3. Personal appearance is an element of non-verbal communication.
4. The content of communication is called message.
5. Written communication is the best choice for conveying large amounts of information
6. Any communication that conveys a message consisting of words is called communication.
7. In non-verbal communication, messages can convey using the spoken word,
8. The main advantage of written communication is that it provides a permanent record of a
message.
C. Short answers type questions:
1. What is communication?
2. How communication is influenced by oral communication?
3. What is Para-language?
4. Give four important features of body language.
5. Why notice board is an important source of effective communication?
COMMUNICATION Skills- CH 2
Self ASSESSMENT
A. Multiple choice questions (Choose the most appropriate option): 1. Which of the following are the
characteristic features of communication?
1. Communication involves exchange of ideas, facts and opinions.
2. Communication involved both information and understanding

3. 3. Communication is a continuous process.
4. Communication is a circular process. Select the correct option:
(0) 1, 2 and 3 (c) 2, 3 and 4 (b) 1, 2 and 4 (d)All of the above
2. To convert a message into groups of words ideas or concepts is called:
(0) Encoding(b) Feedback(c) Noise(d) Media richness
3. In a classroom, the teacher sends the message either as words or images. Here, the students are
really (a) Encoders (c) Agitators(b) Decoders (d) Propagators
4. In a circular communication, the encoder becomes a decoder when the (a) Communication channel
has noise (b) Audience does not respond (d) Feedback is ok (c) Receiver is not responding
5. A smile is a_feedback.(a) Positive non-verbal (c) Negative non-verbal(b) Positive verbal
(d) None of the above
6. In communication cycle, if there is disturbance in the phone call and the detailing cannot be
comprehended by the other person, it is called
(0) Decoding error (c) Encoding error(b) Channel error(d) Feedback error
B. True or False
1. Feedback is the receiver's response to the senders message
2. Selecting the wrong communication channel can cause communication obstacles including
information overload and inadequate feedback
3. Encoding is the process of converting a message into symbols that people will understand.
4. Communication process can be defined as a procedure that is used to impart a message or
Information from a sender to a receiver by using a medium of communication
5. Communication cycle is a process on how a message flows from one person to another
6. Channel is the medium through which message is being sent.
7. The message sent by the receiver back to the source/sender is called feedback.
8. Feedback comprises both the verbal and non-verbal messages of others and allows us to evaluate
how the message has been understood and the response to it.
9. Descriptive feedback is specific information, in the form of written comments or verbal
conversations that help the learner, understand what she or he needs to do in order to improve.

4. C. Short answers type questions:
1. What happens when a feedback is received by
sender?
2. Why feedback content should be specific?
3. Why a sender needs a feedback?