The document discusses the nature and importance of communication, defining it as the exchange of information, feelings, and emotions between individuals. It categorizes communication into verbal and nonverbal types, explaining their roles and significance in various contexts. Additionally, it outlines the functions of communication, including instrumental, regulatory, interactional, personal, heuristic, imaginative, and informative aspects.

3. INTRODUCTION
Human beings communicate to share
ideas,feelings,desires,emotions etc.
We observe and take part in several
communicative interactions everyday.
We all either giving or receiving information
throughout the day.

4.  Communication, "The imparting or exchanging of
information by speaking, writing, or using some other
medium. …The successful conveying or sharing of
ideas and feelings”(Oxford English Dictionary)
 Communication refers to the exchange of message
between two or more people.
 It also includes exchange of feelings and emotions.
DEFINITION

6. ELEMENTS
 There are four things which are necessary for
communication process-
 The speaker
 The listener
 Message
 Medium

7. CONT.…….
 The process of communication is incomplete in the
absence of nay above mentioned components.
 Communication is an active and intentional process.
 The speaker intentionally transmits information and the
listener intentionally receives it and subsequently they
may exchange their roles.

8. TYPES OF COMMUNICATION
 Communication divided mainly in two parts-
 Verbal communication
 Nonverbal communication

10. VERBAL COMMUNICATION
 Communication involving speech is called verbal
communication
 Verbal communication is the use of language to transfer
information through speaking or sign language.
 It is one of the most common types, often used during
presentations, video conferences and phone calls, meetings
and one-on-one conversations.
 Verbal communication is important because it is efficient. It
can be helpful to support verbal communication with both
nonverbal and written communication.

11. NONVERBAL COMMUNICATION
 Communication involving modes other than speech are considered
as Nonverbal.
 Nonverbal communication is the use of body language, gestures and
facial expressions to convey information to others.
 It can be used both intentionally and unintentionally. For example,
you might smile unintentionally when you hear a pleasing or
enjoyable idea or piece of information.
 Sometimes nonverbal methods may be developed to supplement the
speech communication.

12. FUNCTIONS OF COMMUNICATION
 INSTRUMENTAL- to satisfy one’s needs
 REGULATRORY- to control other’s behavior, persuade
,convince ,correct ,criticize ,threaten demand
 INTERACTION- to greet ,express various social
routine and to mix with other fellows
 PERSONAL-to be aware of one’s self and to be
regulate one’s own behavior

13. CONT.…..
 HEURISTIC-to seek information, concept formation
relating to development of ideas and knowledge
 IMAGINATIVE-to involve in imagination fantasy
,artistic use of language ,to comment or think about
language
 INFORMATIVE- to convey information ,protest ,anger
,madness

14. REFERENCE
 SkillsYouNeed.com
 BusinessJargons.com
 Awareness cum training packages in Disability
 Manual on developing communication skills in Mentally
Restarted persons