This document discusses techniques for effective communication. It covers important points to improve communication skills such as body language, tone, tuning, and confidence. It also discusses effective speaking techniques like determining the audience, using visual aids, and delivery. Effective writing techniques include overcoming fear of writing and adopting a confident tone. Effective listening involves fighting distractions and making meaningful notes. Effective reading requires removing distractions and using a dictionary. Non-verbal communication encompasses gestures, posture, vocal qualities, attitudes, facial expressions, and eye behavior.