Effective communication with a person with dementia is crucial for caretakers to manage problematic behaviors. Caretakers should speak clearly in a quiet environment, using a gentle tone, and involve the patient in decisions. Dr. Dina Trevino, a psychologist, emphasizes that caretakers should explain their actions to maintain engagement and patience.

1. Dina Trevino, PhD:
Communicating with a
Person with Dementia

2. Communicating with a
Person with Dementia
Taking care of someone who has dementia can prove
extremely frustrating. One of the most difficult tasks for the
caretaker is effective communication. When a caretaker
understands how to communicate clearly with the patient, he or
she can better address problematic behaviors. A quiet
environment free of distractions allows the person with
dementia to focus on the words that the caretaker says. Also,
the tone of voice proves extremely important. A caretaker
should always employ a gentle, calming voice and avoid
becoming impatient or frustrated at all costs. When frustration
comes across in the caretaker’s voice, the person with
dementia may also become frustrated and shut down.
Communication should consist primarily of short questions with
easy answers.

3. Communicating with a
Person with Dementia
Some caretakers may stop speaking to the person who
has dementia and not even realize it, especially if they
begin to lose patience with communication. Caretakers
should always explain what they are doing and provide a
reason. Whenever possible, caretakers should involve the
patient in the decision-making process.

4. About Dr. Dina Trevino
A graduate of the University of Texas at Austin, Dr. Dina
Trevino maintains an independent psychology practice in
San Antonio, Texas.