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THE COMBINATION
 OF SOCIAL MEDIA
 AND MARKETING
MARKETING
               1. Definition



There are many
definitions of marketing
MARKETING
             1. Definition



Based on customer orientation    and   the
satisfaction of customer needs
MARKETING
                1. Definition


“Marketing is the social process by which
individuals and organizations obtain what they
need and want through creating and
exchanging value with others.”
                                Kotler and Armstrong
MARKETING
              1. Definition



Based upon a basic marketing exchange
process, and recognizes the importance of
value to the customer
MARKETING
               1. Definition


“Marketing is the process by which companies
create value for customers and build strong
customer relationships in order to capture
value from customers in return.”
                               Kotler and Amrstrong
MARKETING
               1. Definition




Focused on value creation and delivery, and
the longer-term retained customer
MARKETING
                  1. Definition


“Marketing    is   the    activity,      set      of
institutions,    and        processes            for
creating, communicating, delivering, and
exchanging offerings that have value for
customers, clients, partners, and society at
large.”                American Marketing Association
MARKETING
  2. Marketing, Selling and Advertising




 Selling and advertising are only
the tips of the marketing iceberg
MARKETING
         2. Marketing, Selling and Advertising

             Marketing                            Selling
Start long before a company has a   Occur only after a product is
product                             produced
Convert “customer’s needs” into     Convert “product” into cash
“product”
Consumer determines the Price,      Cost determines the Price.
Price determines the costs.
“Customer satisfaction” is the      “Sales” is the primary motive (View
primary motive. (Customer is the    the customer as the very last link of
very purpose of the business)       the business)
Marketing is more “pull” than       Selling involves “push” strategy
“push”
Marketing has a wider meaning and   Selling is only a part of marketing.
includes many activities
MARKETING
            2. Marketing, Selling and Advertising


               Marketing                             Advertising
Marketing is a whole process with a    Advertising is a component of the
broader range of activities for a      marketing process, involving various
product or service:                    strategies: placing ads, deciding what
   Research                            media to use, what time, frequency,
   Advertising                         etc.
   Sales
   Public relations
   Customer service and satisfaction
MARKETING
   3. Traditional marketing and modern marketing



       Traditional Marketing             Modern Marketing
In traditional marketing, more Its main motive is customer
importance is given to selling satisfaction
products.
MARKETING
3. Traditional marketing and modern marketing
MARKETING
3. Traditional marketing and modern marketing
MARKETING
4. Marketing in the new digital age


              The fact is that today’s
              economy requires a mixture
              of Old Economy and New
              Economy thinking and
              action.
MARKETING
4. Marketing in the new digital age
SOCIAL MEDIA
                   1. Introduction

Medium (or media in plurial) is an instrument of
communication, like newspapers or television.
“Social” is a word that describes activities which
involve being with other people, especially activities
for pleasure.
SOCIAL MEDIA
                   1. Introduction

Social media would be a social instrument of
communication.
SOCIAL MEDIA
2. Some typical social media




           The world’s largest
           social network
SOCIAL MEDIA
2. Some typical social media
2. Some typical social media




                   Sharing
                 photographs
SOCIAL MEDIA
2. Some typical social media
2. Some typical social media




                  Sharing funny
                 links on the web
SOCIAL MEDIA
       2. Some typical social media
       2. Some typical social media




Playing social
   games
SOCIAL MEDIA
      2. Some typical social media
      2. Some typical social media




Chat
interactively
with friends
SOCIAL MEDIA
2. Some typical social media
2. Some typical social media




                 Supporting
                 groups and
                 fan pages
SOCIAL MEDIA
      2. Some typical social media
      2. Some typical social media




A vehicle for
social media
marketing
SOCIAL MEDIA
2. Some typical social media
SOCIAL MEDIA
         2. Some typical social media

Twitter is an online social networking service
that enables its users to send and read text-
based posts of up to 140 characters, known as
"tweets".
It has been described as "the SMS of the
Internet."
SOCIAL MEDIA
2. Some typical social media




         A blog is a personal online
         journal that is frequently
         updated and intended for
         general public consumption.
SOCIAL MEDIA
          2. Some typical social media



There is a series of
entries that are
posted to a single
page in reverse-
chronological order.
SOCIAL MEDIA
2. Some typical social media



                 Blogs      generally
                 represent       the
                 personality of the
                 author. The author
                 of a blog is often
                 referred to as a
                 blogger.
SOCIAL MEDIA
           2. Some typical social media


The world’s largest video
sharing website that lets
anyone upload short videos
for private or public viewing.
SOCIAL MEDIA
            2. Some typical social media

Various kinds of videos     Video sharing network
SOCIAL MEDIA
2. Some typical social media



         LinkedIn is the world’s largest
         professional network with over
         120 million members and
         growing rapidly.
SOCIAL MEDIA
2. Some typical social media




               LinkedIn connects you
               to your trusted contacts
SOCIAL MEDIA
           2. Some typical social media




Exchange
knowledge, ideas, an
d opportunities with a
broader network of
professionals.
SOCIAL MEDIA
3. Some interesting figures and fact
COMBINATION OF SOCIAL
   MEDIA AND MARKETING
              Why?

Popularity of Social Media
COMBINATION OF SOCIAL
  MEDIA AND MARKETING
             Why?


Spread-out information ability
COMBINATION OF SOCIAL
MEDIA AND MARKETING
           Why?

 Cost efficiency
COMBINATION OF SOCIAL
MEDIA AND MARKETING
                Why?

Quick results
Flexibility
Time saving
COMBINATION OF SOCIAL
        MEDIA AND MARKETING
What?
        The popularity of internet and entity
        information
When?
         Throughout the marketing process
COMBINATION OF SOCIAL
    MEDIA AND MARKETING
Where?

    On Facebook, Twitter, Youtube, Blog and Linkedin
    and many other business-related webpages
COMBINATION OF SOCIAL
   MEDIA AND MARKETING
Who?

Target customers which depends on each promotion channel
COMBINATION OF SOCIAL
     MEDIA AND MARKETING
How?
  • Facebook, Twitter and Blog: keep in touch with
    bloggers, monitor your company/brands, announce
    specials, deals, sales, live update on events or
    conferences, promote articles and interesting news.
  • Youtube: upload a video about your brand on Youtube
    and check the customer’s reaction throught
    comments.
  • LinkedIn: basically no difference from Facebook or
    Twitter, however, it is more prefessional and business-
    focusing
COMBINATION OF SOCIAL
MEDIA AND MARKETING

  CASE STUDY
COMBINATION OF SOCIAL
MEDIA AND MARKETING


   GAME RULE
1. Who is the current US
      president?
Barack Obama
2. Who is Obama’s opponent in
the last US President Election?
John Mccain
3. How old was Obama when he
         was elected?
          A. 46
          B. 51
          C. 55
He was 47 years old when
becoming the US president
4. Is Mr Barack Obama a
      coloured man?
5. What is Obama’s the most
            prominent
characteristic, compared to other
         US presidents?
He is the first colored and the
youngest US president until now
COMBINATION OF SOCIAL
MEDIA AND MARKETING

             How did this guy….
THANK YOU FOR
YOUR LISTENING

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Social Media Marketing Synergy

  • 1.
  • 2. THE COMBINATION OF SOCIAL MEDIA AND MARKETING
  • 3. MARKETING 1. Definition There are many definitions of marketing
  • 4. MARKETING 1. Definition Based on customer orientation and the satisfaction of customer needs
  • 5. MARKETING 1. Definition “Marketing is the social process by which individuals and organizations obtain what they need and want through creating and exchanging value with others.” Kotler and Armstrong
  • 6. MARKETING 1. Definition Based upon a basic marketing exchange process, and recognizes the importance of value to the customer
  • 7. MARKETING 1. Definition “Marketing is the process by which companies create value for customers and build strong customer relationships in order to capture value from customers in return.” Kotler and Amrstrong
  • 8. MARKETING 1. Definition Focused on value creation and delivery, and the longer-term retained customer
  • 9. MARKETING 1. Definition “Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.” American Marketing Association
  • 10.
  • 11. MARKETING 2. Marketing, Selling and Advertising Selling and advertising are only the tips of the marketing iceberg
  • 12. MARKETING 2. Marketing, Selling and Advertising Marketing Selling Start long before a company has a Occur only after a product is product produced Convert “customer’s needs” into Convert “product” into cash “product” Consumer determines the Price, Cost determines the Price. Price determines the costs. “Customer satisfaction” is the “Sales” is the primary motive (View primary motive. (Customer is the the customer as the very last link of very purpose of the business) the business) Marketing is more “pull” than Selling involves “push” strategy “push” Marketing has a wider meaning and Selling is only a part of marketing. includes many activities
  • 13. MARKETING 2. Marketing, Selling and Advertising Marketing Advertising Marketing is a whole process with a Advertising is a component of the broader range of activities for a marketing process, involving various product or service: strategies: placing ads, deciding what Research media to use, what time, frequency, Advertising etc. Sales Public relations Customer service and satisfaction
  • 14. MARKETING 3. Traditional marketing and modern marketing Traditional Marketing Modern Marketing In traditional marketing, more Its main motive is customer importance is given to selling satisfaction products.
  • 15. MARKETING 3. Traditional marketing and modern marketing
  • 16. MARKETING 3. Traditional marketing and modern marketing
  • 17. MARKETING 4. Marketing in the new digital age The fact is that today’s economy requires a mixture of Old Economy and New Economy thinking and action.
  • 18. MARKETING 4. Marketing in the new digital age
  • 19. SOCIAL MEDIA 1. Introduction Medium (or media in plurial) is an instrument of communication, like newspapers or television. “Social” is a word that describes activities which involve being with other people, especially activities for pleasure.
  • 20. SOCIAL MEDIA 1. Introduction Social media would be a social instrument of communication.
  • 21. SOCIAL MEDIA 2. Some typical social media The world’s largest social network
  • 22. SOCIAL MEDIA 2. Some typical social media 2. Some typical social media Sharing photographs
  • 23. SOCIAL MEDIA 2. Some typical social media 2. Some typical social media Sharing funny links on the web
  • 24. SOCIAL MEDIA 2. Some typical social media 2. Some typical social media Playing social games
  • 25. SOCIAL MEDIA 2. Some typical social media 2. Some typical social media Chat interactively with friends
  • 26. SOCIAL MEDIA 2. Some typical social media 2. Some typical social media Supporting groups and fan pages
  • 27. SOCIAL MEDIA 2. Some typical social media 2. Some typical social media A vehicle for social media marketing
  • 28. SOCIAL MEDIA 2. Some typical social media
  • 29. SOCIAL MEDIA 2. Some typical social media Twitter is an online social networking service that enables its users to send and read text- based posts of up to 140 characters, known as "tweets". It has been described as "the SMS of the Internet."
  • 30. SOCIAL MEDIA 2. Some typical social media A blog is a personal online journal that is frequently updated and intended for general public consumption.
  • 31. SOCIAL MEDIA 2. Some typical social media There is a series of entries that are posted to a single page in reverse- chronological order.
  • 32. SOCIAL MEDIA 2. Some typical social media Blogs generally represent the personality of the author. The author of a blog is often referred to as a blogger.
  • 33. SOCIAL MEDIA 2. Some typical social media The world’s largest video sharing website that lets anyone upload short videos for private or public viewing.
  • 34. SOCIAL MEDIA 2. Some typical social media Various kinds of videos Video sharing network
  • 35. SOCIAL MEDIA 2. Some typical social media LinkedIn is the world’s largest professional network with over 120 million members and growing rapidly.
  • 36. SOCIAL MEDIA 2. Some typical social media LinkedIn connects you to your trusted contacts
  • 37. SOCIAL MEDIA 2. Some typical social media Exchange knowledge, ideas, an d opportunities with a broader network of professionals.
  • 38. SOCIAL MEDIA 3. Some interesting figures and fact
  • 39.
  • 40. COMBINATION OF SOCIAL MEDIA AND MARKETING Why? Popularity of Social Media
  • 41.
  • 42. COMBINATION OF SOCIAL MEDIA AND MARKETING Why? Spread-out information ability
  • 43.
  • 44. COMBINATION OF SOCIAL MEDIA AND MARKETING Why? Cost efficiency
  • 45.
  • 46. COMBINATION OF SOCIAL MEDIA AND MARKETING Why? Quick results Flexibility Time saving
  • 47. COMBINATION OF SOCIAL MEDIA AND MARKETING What? The popularity of internet and entity information When? Throughout the marketing process
  • 48. COMBINATION OF SOCIAL MEDIA AND MARKETING Where? On Facebook, Twitter, Youtube, Blog and Linkedin and many other business-related webpages
  • 49. COMBINATION OF SOCIAL MEDIA AND MARKETING Who? Target customers which depends on each promotion channel
  • 50.
  • 51.
  • 52. COMBINATION OF SOCIAL MEDIA AND MARKETING How? • Facebook, Twitter and Blog: keep in touch with bloggers, monitor your company/brands, announce specials, deals, sales, live update on events or conferences, promote articles and interesting news. • Youtube: upload a video about your brand on Youtube and check the customer’s reaction throught comments. • LinkedIn: basically no difference from Facebook or Twitter, however, it is more prefessional and business- focusing
  • 53. COMBINATION OF SOCIAL MEDIA AND MARKETING CASE STUDY
  • 54. COMBINATION OF SOCIAL MEDIA AND MARKETING GAME RULE
  • 55. 1. Who is the current US president?
  • 57. 2. Who is Obama’s opponent in the last US President Election?
  • 59. 3. How old was Obama when he was elected? A. 46 B. 51 C. 55
  • 60. He was 47 years old when becoming the US president
  • 61. 4. Is Mr Barack Obama a coloured man?
  • 62. 5. What is Obama’s the most prominent characteristic, compared to other US presidents?
  • 63. He is the first colored and the youngest US president until now
  • 64. COMBINATION OF SOCIAL MEDIA AND MARKETING How did this guy….
  • 65.
  • 66.
  • 67. THANK YOU FOR YOUR LISTENING

Editor's Notes

  1. Cócáchnàolàmítchữhơnkhông?
  2. Have no idea about this slide
  3. Have no idea about this slide
  4. Nêntìmhìnhvídụchotừng ý: create common network, share information, etc
  5. Nêntìmhìnhchotừng idea
  6. Nêntìmhìnhchotừng idea
  7. Nêntìmhìnhchotừng idea
  8. Nêntìmhìnhchotừng idea
  9. Nêntìmhìnhchotừng idea
  10. Nêntìmhìnhchotừng idea
  11. Nêntìmhìnhchotừng idea
  12. Obama is still young, much more younger than John Mccain – his opponent in that election, but how could he win? Every candidate for the US president position, they have to spend a lot of time to think about vision, strategies and policies for the United States of America in the next 4 years. Based on those things, US voters decide who will become their next president. That’s the reason why all the candidates usually organise meetings with people to present about their ideas.However, Obama did not confine his self – marketing strategy in traditional methods. He is young, compared to other candidates so is he familiar with social media like facebook, twitter, blogs, myspace – a social network that is quite popular in the US.