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Enrollment Growth Opportunities in
San Diego’s Extended Studies Market
San Diego State University College of Extended Studies
Elliott Moses• Frank Quattrocchi • Jennifer Seifert • Cameron Smurthwaite
 Industry Opportunities
 Competitive Landscape
 Internal Analysis
 Summary
 Recommendations
Agenda
2016 Top 5 Industries
Bureau of Labor
Statistics
CES or Main Campus
Offering Already?
No Listed in Top
Industries?
Top 10-12 Jobs/Industry
Top 55 Jobs
(5-year job outlook)
YesAdvanced
Degree?
Competitive
Saturation?
No
Primary Research
SecondaryResearch
Research Flow Chart
Workforce/Knowl
edge Gaps?
Yes
CE Curriculum?
Industry Opportunities
Information and Communication Technologies
Source: http://workforce.org/sites/default/files/pdfs/reports/industry/middle-skill_jobs_gaps_and_opportunities_2015.pdf
Information and Communication Technologies
Source: http://workforce.org/sites/default/files/pdfs/reports/industry/middle-skill_jobs_gaps_and_opportunities_2015.pdf
Cybersecurity
ICT Ecosystem
Software/
Programming (21.5K)Consulting/
Engineering
Services
(20.4K)
CYBER
Security
(7.6K)
Communications/
Networking/Data
(21.5K)
Electronic
Manufacturing
(7.5K)
Department of
Defense
Uniformed Active Duty
(99.7K)
Civilian DoD
(22.1K)
CYBER
Security
(3.4K)
National
Security
(16.8K)
Source: https://sdccoe.org/wp-content/uploads/2015/01/CCOE-EIS-2016-.pdf
Healthcare
Source: http://workforce.org/sites/default/files/sdwp_prioritysector_healthcare_bifold_2017.pdf
Percent of Workers in Key HealthCare
Occupations Age 55+ (2014)
Source: http://workforce.org/sites/default/files/pdfs/reports/industry/middle-skill_jobs_gaps_and_opportunities_2015.pdf
Clean Energy Job Growth
-18%
-14%
-12%
-8%
-3%
-21%
-16%
-13%
-9%
-7%
-25%
-20%
-15%
-10%
-5%
0%
2012 2013 2014 2015 2016
San Diego County California
Source: http://workforce.org/sites/default/files/sdwp_prioritysector_cleanenergy_bifold_2017.pdf
2006
baseline
Clean Energy Growth Comparison
0
1
2
3
4
5
6
7
8
9
10
11
12
2012 2013 2014 2015
San Francisco, CA San Jose, CA
Portland, OR San Diego, CA
Source: U.S. Clean Tech Leadership Index, Clean Edge, Inc.
Construction Manager Business Operations Manager Civil Engineer Electrical Engineer
HVAC Electrician Photovoltaic Installer
Competitive Landscape
Primary Success Factors
Good reputation
Accreditation
Aggressive marketing
& recruiting
Ability to respond to
students’ needs
Accessibility
Ability to change with
market conditions
High success rate
Strong recruiting
networks & industry
relationships
Funding sources
Regulatory compliance
Secondary
Success Factors
8.40
7.68 7.52 7.48 7.48 7.36 7.36 7.28 7.24 7.12
6.44
6.0
6.5
7.0
7.5
8.0
8.5
9.0
Strength Rating
Primary Success Factors
Good reputation
Accreditation
Aggressive marketing
& recruiting
Ability to respond to
students’ needs
Accessibility
Ability to change with
market conditions
High success rate
Strong recruiting
networks & industry
relationships
Funding sources
Regulatory compliance
Secondary
Success Factors
25
13
10
6
4 3 3 2 1 0 0
0
5
10
15
20
25
30
ICT Certificates
ICT
UCSD Extension
MiraCosta
University of Phoenix
SDSU CES
Focus on:
Online programs
Industry specialization
15 15
10 9
7 7
5 5
3 2 1
0
2
4
6
8
10
12
14
16
18
Healthcare Certificates
Healthcare
UCSD Extension
National University
University of Phoenix
MiraCosta
Brightwood
SDSU CES
Focus on:
Health information technology
Leverage current programs
7 7
4
2
0 0 0 0 0 0 0
0
1
2
3
4
5
6
7
8
9
Clean Energy Certificates
Clean Energy
MiraCosta
SDSU CES
Focus on:
Hands-on programs
Geographic position
Internal Analysis
Primary Customer Profile
 Entry level Contract Administrator at General Atomics
 $50,000 salary
 Bachelor’s Degree in Business Administration
 Seeking certificate in Contract Management
 Wants to learn more and climb corporate ladder
 Uses Google search to get answers quickly
Megan
Secondary Customer Profile
 Project Manager – Field Operations at McCarthy
Building Co.
 $95,000 salary
 Master’s Degree in Construction Engineering
 Seeking certificate in Construction Supervision
 Lifelong learner with a goal of personal enrichment
Dale
24%
20% 20%
15%
20%
Under $35k $35k - $65k $65k - $100k $100k - $130k Above $130k
Reported Income
Source: Internal CES Survey Data, 2017
N = 281
26%
22%
17%
13%
7%
15%
Google
search
CES website Co-worker CES email Catalog Other
How Consumers Found Out About Courses
Source: Internal CES Survey Data, 2017
N = 360
-45% -43% -38% -35%
-13%
4%
22% 29% 37%
80%
2015 – 2017 Enrollment Data
-45% -43% -38% -35%
-13%
4%
22% 29% 37%
80%
2015 – 2017 Enrollment Data
-45% -43% -38% -35%
-13%
4%
22% 29% 37%
80%
2015 – 2017 Enrollment Data
-45% -43% -38% -35%
-13%
4%
22% 29% 37%
80%
2015 – 2017 Enrollment Data
Source: Internal CES Survey Data
Opportunities
Curriculum in Growing Industries
Cultivate Partnerships
Offer Vouchers
Threats
Aggressive Competition
Low Brand Awareness
Summary
ICT
Cybersecurity
Healthcare Information
Technologies
Clean Energy
Online programs
Specialization
Leverage current programs
Geographic position
Customer profiles & enrollment
Industry partnerships
Vouchers
Industry Competition
Internal
Recommendations
ICT Industry & Cybersecurity
Cross-Industry Career Lattice
Source: http://workforce.org/sites/default/files/pdfs/reports/industry/middle-skill_jobs_gaps_and_opportunities_2015.pdf
Healthcare Industry
Clean Energy Industry
Clean Energy Industry
19%
more jobs in 2016
than in 2010
San Diego
committed to
generating
100%
of its electricity
from renewable
sources by 2035
Source: http://workforce.org/sites/default/files/sdwp_prioritysector_cleanenergy_bifold_2017.pdf
Explore Educational Partnerships
Strengthen & Grow Preferred Partners
Reach the Next Generation
Capitalize on Geography
137k
20-49
year olds
37%
<$50k
household
income
85%
high school
grad or
higher
30%
Bachelor’s
degree or
higher
Source: https://censusreporter.org
Increase Brand Awareness
Enrollment Growth Opportunities in
San Diego’s Extended Studies Market
San Diego State University College of Extended Studies
Elliott Moses• Frank Quattrocchi • Jennifer Seifert • Cameron Smurthwaite

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SDSU College of Extended Studies Consulting Presentation

Editor's Notes

  1. Claritas “Young & Influential” https://segmentationsolutions.nielsen.com/mybestsegments/Default.jsp?ID=30&pageName=Segment%2BDetails
  2. Claritas “Executive Suites” https://segmentationsolutions.nielsen.com/mybestsegments/Default.jsp?ID=30&pageName=Segment%2BDetails