More Related Content Similar to The Future of Work: Adopting New Technologies and Adapting to Change (20) More from Robert Half (19) The Future of Work: Adopting New Technologies and Adapting to Change1. © 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.© 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.
2. © 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.© 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.
Robert Half surveyed more than 1,200 managers in 5 fields to find out how they think technology will transform the
workplace and jobs in their profession.
Here’s what they shared …
Advertising and
Marketing
Human ResourcesTechnology LegalAccounting and
Finance
3. © 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.© 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.
2* 1* 3
Enhanced productivity
Freed up time to focus on higher-value or more strategic work
Helped staff expand their skills
Improved collaboration between departments and colleagues
Increased efficiency, leading to better work-life balance
Source: Robert Half survey of more than 1,200 managers in the United States
*Denotes a tie. Top responses are shown.
1 1 1 1* 1
2 2 2
2* 3
2 3 3 3
Managers who
think technology
has had a positive
impact ranked the
greatest benefits:
Top Ways Technology Has Benefitted Employees
4. © 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.© 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.
Source: Robert Half survey of more than 1,200 managers in the United States
*Denotes a tie. Top responses are shown.
According to 46%
of managers, the top
way technological
advancements will
affect jobs in their
profession is that they will require new skills.
Here’s how rankings varied by field: 1* 2
Require new skills
Change processes
Create new opportunities for staff
Enhance employees’ productivity
Replace routine responsibilities
1 1 1 1 2*
2* 2* 2* 3
1* 2* 3
1* 2 2*
Allow teams to focus on more strategic areas
3 3 3
How Technological Advancements Will Affect Jobs
5. © 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.© 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.
Growing Demand for Soft Skills
51% of managers see
the introduction of new
technologies in the
workplace driving up
demand for soft skills,
the most valuable being:
Source: Robert Half survey of more than 1,200 managers in the United States
*Denotes a tie. Top responses are shown.
1* 2* 3 3
Leadership
Collaboration
Communication
Strategic thinking
Business acumen
1 1 2 2 2
3 3
1* 1 1 2 2*
3*
Intellectual curiosity
3*
6. © 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.© 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.
How Business Leaders See Technology Impacting
Jobs
Overall, 85% of managers
think an increased
reliance on technology
has had a positive impact
at their company.
Of those who have increased reliance on
technology, 83% believe it has had a
positive impact for their employees.
Source: Robert Half survey of more than 1,200 managers in the United States
*Respondents who have increased reliance on technology in the past 3 years.
Percentage of managers who said an increased reliance on
technology has had a positive impact …
At their company For their employees*
7. © 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.© 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.
30%
29%
20%
21%
24%
29%
19%
29%
42%
29%
19%
10%
32%
26%
18%
24%
28%
31%
24%
17%
27%
28%
18%
27%
In use
Within 3 years
Within 5 years
Not expected
Technology Adoption Among Managers:
Now and Within the Next 5 Years (1 of 6)
Source: Robert Half survey of more than 1,200 managers in the United States
Some responses do not equal 100% due to rounding.
AI and machine
learning
Automation
(including robotics)
30%
33%
20%
16%
24%
29%
21%
26%
39%
33%
19%
9%
32%
34%
20%
14%
33%
33%
24%
10%
24%
36%
18%
22%
In use
Within 3 years
Within 5 years
Not expected
8. © 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.© 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.
70%
18%
8%
5%
64%
21%
10%
6%
71%
19%
6%
4%
72%
17%
6%
5%
76%
13%
8%
3%
66%
19%
9%
6%
In use
Within 3 years
Within 5 years
Not expected
Technology Adoption Among Managers:
Now and Within the Next 5 Years (2 of 6)
Source: Robert Half survey of more than 1,200 managers in the United States
Some responses do not equal 100% due to rounding.
Mobile/apps
Wearables
31%
30%
16%
23%
22%
24%
18%
35%
36%
34%
13%
17%
38%
28%
13%
20%
29%
36%
16%
19%
28%
28%
18%
26%
In use
Within 3 years
Within 5 years
Not expected
9. © 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.© 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.
35%
25%
15%
25%
30%
21%
14%
35%
40%
28%
14%
18%
36%
21%
15%
27%
36%
31%
14%
19%
30%
26%
16%
28%
In use
Within 3 years
Within 5 years
Not expected
Technology Adoption Among Managers:
Now and Within the Next 5 Years (3 of 6)
Source: Robert Half survey of more than 1,200 managers in the United States
Some responses do not equal 100% due to rounding.
3D printing
The cloud
72%
16%
7%
6%
66%
19%
8%
6%
77%
16%
3%
4%
75%
13%
7%
5%
76%
14%
6%
5%
67%
16%
10%
8%
In use
Within 3 years
Within 5 years
Not expected
10. © 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.© 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.
20%
32%
18%
29%
16%
26%
16%
41%
25%
34%
22%
18%
22%
31%
16%
31%
20%
37%
18%
24%
17%
32%
20%
31%
In use
Within 3 years
Within 5 years
Not expected
26%
27%
18%
29%
18%
28%
17%
37%
32%
25%
22%
21%
26%
26%
17%
30%
31%
26%
17%
25%
21%
28%
17%
34%
In use
Within 3 years
Within 5 years
Not expected
Technology Adoption Among Managers:
Now and Within the Next 5 Years (4 of 6)
Source: Robert Half survey of more than 1,200 managers in the United States
Some responses do not equal 100% due to rounding.
Virtual reality
Augmented reality
11. © 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.© 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.
27%
30%
16%
26%
19%
28%
16%
37%
35%
32%
16%
18%
30%
30%
18%
22%
29%
35%
16%
20%
23%
26%
18%
34%
In use
Within 3 years
Within 5 years
Not expected
43%
29%
14%
14%
33%
29%
18%
20%
51%
30%
9%
10%
43%
30%
14%
13%
48%
26%
15%
10%
38%
29%
16%
17%
In use
Within 3 years
Within 5 years
Not expected
Technology Adoption Among Managers:
Now and Within the Next 5 Years (5 of 6)
Source: Robert Half survey of more than 1,200 managers in the United States
Some responses do not equal 100% due to rounding.
Internet of Things
Blockchain
(including smart
contracts and
cryptocurrency)
12. © 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.© 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.
49%
28%
13%
10%
42%
27%
14%
17%
62%
24%
9%
6%
53%
27%
13%
8%
50%
29%
17%
4%
37%
34%
15%
15%
In use
Within 3 years
Within 5 years
Not expected
Technology Adoption Among Managers:
Now and Within the Next 5 Years (6 of 6)
Big data/
advanced analytics
IT managers are more likely to be early adopters of new technology than their counterparts in
accounting and finance, legal, advertising and marketing, and human resources.
Source: Robert Half survey of more than 1,200 managers in the United States
Some responses do not equal 100% due to rounding.
13. © 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.© 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.
Most Disruptive Technologies
According to most
managers (41%
overall), AI and
machine learning
will be the most
disruptive technology
in their profession
within the next 5 years.
Source: Robert Half survey of more than 1,200 managers in the United States
*Denotes a tie. Top responses are shown.
2* 2*
AI and machine learning
Virtual reality
Augmented reality
Automation
Big data/advanced analytics
1 1 1 1 1
2 2 2* 2*
2* 3 3 3 3
2*
Internet of Things
3
14. © 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.© 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.
Percentage of managers who said it will be challenging to find
professionals skilled with new technologies their company
will be implementing:
Tech-Savvy Talent is Hard to Find
Overall, 80% of
managers who recruit
professionals skilled
with new technologies
agree the task is no
easy feat.
Source: Robert Half survey of more than 1,200 managers in the United States
15. © 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.© 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.
Percentage of managers who said their team is …
Eager to learn about new
technologies
Quick to adapt to the introduction
of new technologies
Upskilling for the Future
Source: Robert Half survey of more than 1,200 managers in the United States
83% of managers said
their company provides
professional development
to help staff learn about
About 9 in 10 managers think their team is
eager to learn about (90%) and quick to adapt
to (89%) new technologies.
new technologies, the most common methods
being in-person training, seminars or classes,
and online courses.
16. © 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.© 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.
1. Resistance to change
2. Difficult integration with legacy systems and processes
3. Effort or cost to implement new technologies is greater than the benefits
Source: Robert Half survey of more than 1,200 managers in the United States
Biggest Barriers to Adapting to New Technologies
for Teams
17. © 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.© 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.
Percentage of managers who said …
Work relationships have improved
in the past 5 years
Technology has greatly contributed
to improved work relationships*
Stronger Work Relationships
Source: Robert Half survey of more than 1,200 managers in the United States
*Respondents who have seen improved work relationships in the past 5 years.
Overall, 79% of
managers think
work relationships
have improved in
the past 5 years.
Of those who have seen improved work
relationships, 64% feel technology has
greatly contributed to the positive trend.
18. © 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.© 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.
The Future of Work in the Administrative Field
HR managers shared how they think technology will transform the workplace
and jobs for administrative professionals.
1 2 3 4 5
Replace routine
responsibilities
Enhance employees’
productivity;
Require new skills*
Change processes Allow teams to focus
on more strategic areas
Create new
opportunities for staff
Top Ways Technological Advancements Will Affect Administrative Jobs
1 2 3 4 5
AI and machine
learning
Automation Virtual reality Augmented reality Big data/advanced
analytics
Most Disruptive Technologies Within the Next 5 Years
Source: Robert Half survey of 250 HR managers in the United States
*Denotes a tie. Top responses are shown.
19. © 2020 Robert Half International Inc. An Equal Opportunity Employer M/F/Disability/Veterans.
For more information about the future of
work and adapting to technological change,
visit roberthalf.com/the-future-of-work.