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- 1. Codes of Effective Listening
- 2. Ted Talk Video on Active Listening: How To Listen Effectively by Helena Daily English • https://youtu.be/KVVFEXMBHrw
- 3. Principles and guideline for of giving and receiving feedback • Listen to the feedback given. This means not interrupting. ... • Be aware of your responses. Your body language and tone of voice often speak louder than words. ... • Be open. ... • Understand the message. ... • Reflect and decide what to do. ... • Follow up.
- 4. Traits of active listening • Becoming an Active Listener • Pay Attention. Give the speaker your undivided attention, and acknowledge the message. ... • Show That You're Listening. Use your own body language and gestures to show that you are engaged. ... • Provide Feedback. ... • Defer Judgment. ... • Respond Appropriately.
- 5. Importance of listening skills in business communication • Listening is the single most crucial skill in communicating and building your business. Listening increases productivity, boosts confidence and reduces errors. Listening can have numerous benefits, including making you popular, building your personal brand and expanding your relationship network.
- 6. Important principles and steps of listening skills • Ten Principles of Effective Listening • Stop Talking. Don't talk, listen. ... • Prepare Yourself to Listen. Relax. ... • Put the Speaker at Ease. Help the speaker to feel free to speak. ... • Remove Distractions. Focus on what is being said. ... • Empathise. ... • Be Patient. ... • Avoid Personal Prejudice. ... • Listen to the Tone.
- 7. Questing tips during listening • Steps to active listening • Here are 8 steps to becoming an active listener: • Approach each dialogue with the goal to learn something. ... • Stop talking and focus closely on the speaker. ... • Open and guide the conversation. ... • Drill down to the details. ... • Summarize what you hear and ask questions to check your understanding. ... • Encourage with positive feedback.
- 8. Importance of Communication skills for IT professionals • Strong communication skills are a key element of your success in the IT industry. By exercising great interpersonal communication abilities, collaboration, and writing skills, you'll be able to set yourself apart from other professionals and become a leader in your field.
- 9. internal and external barriers • Internal barriers correspond to hindrances inside of us, including our thinking, attitude, perceptions, as well as the way we communicate. External barriers correspond to hindrances outside of us, including people and environment-related.
- 10. organizational structure and flow of communication Organizational Communication Flows Information can flow in four directions in an organization: downward, upward, horizontally, and diagonally. The size, nature, and structure of the organization dictate which direction most of the information flows.
- 11. Fundamentals of communication • The Fundamentals of Communication can be characterised as things like: Learning to give brief attention to another person. To share attention with another person. Learning to extend those attentions, learning to concentrate on another person.
- 12. Nature of communication • Communication has a symbolic nature and is an act of sharing one's ideas, emotions, attitudes, or perceptions with another person or group of persons through words (written or spoken), gestures, signals, signs, or other modes of transmitting images.