Marlabs Capabilities: Retail

Marlabs Capabilities Overview
Retail Sector
© 2016, Marlabs - Confidential
Contact@marlabs.com
+1 (732) 694 100
www.marlabs.com

• Founded in 1996
• 2100+ employees
• Consistent year-on-year revenue growth
• 100+ blue-chip clients across multiple verticals
• IP driven global consulting and software services
• Headquarters in Piscataway, NJ – USA
• Global delivery headquarters in Bangalore, India
• CMMI Level 5 and ISO/IEC 27001: 2013 certified
Marlabs Snapshot
2
Global Locations
Strategic PartnershipsAwards and Recognition Verticals Serviced
Overview
35%
22%
9%
23%
11%
Banking, Finance,
Insurance
Media &
Education
Transportation &
Logistics
Healthcare & Life
Sciences
Retail & Others

Global presence to drive speed and value
Key locations
3
Marlabs Corporate HQ: One Corporate Place South, Piscataway NJ
• Global Data Center
• Network Operations Center
• Sales, Acct. Management & Operations Support
• Onshore Development Center
Marlabs North American Training Facility Broadhead Road, Bethlehem, PA
• Global Training Facility
• Multi-Discipline Center of Excellence
• Onshore Development Center
• DR Data Center
Global Development Center BWTC, Bangalore, India
• Global Development Center
• Multi Discipline Center of Excellence
• Asia-Pacific Data Center
• Network Operations Center
Global Development & Training Center Udayaravi Road, Mysore, India
• Global IV&V Center and CoE
• Asia-Pacific Training Facility
Global Development Center & CoE Infopark, Kochi, India
• Centers of Excellence

Partners in our success
Customers
4
Media & Education
Banking, Financial Services,
Insurance
Healthcare & Life Sciences
Logistics & Hospitality Retail & others

Secure, scalable & state-of-the-art
Infrastructure
5
• 20,000 Sq. Ft. of infrastructure
area (option to expand)
• N+1 infrastructure topography
• Dual and diverse power feed
• Lit with multi-entrance
fiber rings
• State-of-the-art backup system
& power unit
• Redundant service providers
for guaranteed network uptime
• Dedicated secure channel
• VLAN for ODC isolation with
selective access using ODC
gateway
• Restricted access monitored by
card and CCTV
• Two factor authentication and
biometric finger print scan
• Advance intrusion prevention
capabilities
• ISO 27001 compliant
information security practices
• Full disaster recovery for
hosted applications
• FM200 fire suspension system
for complete protection
• Multisite Network Operations
Center (NOC) for monitoring
and management
• Scalability and extending T1/T3
circuit to alternate DR sites
SSAE 16 Type II Compliant
Data Center, Piscataway, NJ
Guaranteed Security Disaster Recovery

The expertise driving our solutions and services
Centers of Excellence
7
• Improve legacy and proprietary
Integration with current
solutions/software
• Positive impact on usability and
architecture decisions among project
teams
• Increase overall user adoption
• Implement the best practices for the
development of solutions
• Promote cross-platform flexibility
• Rapid scale up for project
requirements
Marlabs Centers of Excellence (CoE)
Primary objectives
Industrialized assets
and methods
Innovation
Architecture based on
cost/benefit analysis
Skills and Resources Alliance ecosystem
Microsoft
Java/ Open
Source
Digital Asset
Management
(DAM)
Testing
DW/BI &
Analytics
Mobile
Infrastructure,
Security & Cloud
UI/UX ERP/ CRM

Client Project
Stakeholders
Customer Centric Blended Model
Client Engagement
8
Client Executive
Sponsor
Client Program
Manager
Client Project
Manager
Client
SME’s
IT &
Infrastructure
Marlabs
Executive
Sponsor
Marlabs Account
Manager
Business Analyst/
Lead Developer
Technical
Architect
IT &
Infrastructure
Programmer/
Analysts
Quality
Assurance
IT &
Infrastructure
Client Team Marlabs On-Site/Off-Site Team Marlabs Off-Shore Team
• Strong Transition Mgmt.
• Peer to Peer Communication
• Defined Escalation Process
Steering
• Business Alignment
• Work Prioritization
• Metrics Monitoring
Project
Management
Requirements/
Deliverables
Task Monitoring
& Control
Project Status
Issue Management
Work
Packages
Technical Specs
Project Lead /
Manager
Project Lead /
Manager

Center Of Excellence - Objectives
Marlabs Service Offerings

Service Landscape
Application Development & Maintenance
Production Support
• User Support
• Configuration Management
• Emergency Fixes
• Application Support
• Application Monitoring
• Production Support (24x7)
• SLA Management
Maintenance
• User Support
• Regulatory
• Minor Enhancements
• Configuration Management
• Corrective Maintenance
• Preventive Maintenance
• Database Administration
• Change Management
• Product Review
• SLA management
Business Support
• Quality Assurance
• Emergency Fixes
• Application Continuity
• Application Monitoring
• Database Monitoring
• Product Enhancements
• Production Support (24x7)
• SLA Management
Multi-Level Support (L1, L2, & L3)
Flexible Shift Model
(8x5, 12x5, 16X7, 24X7)
Quality
Assurance
Multi-Channel Support
(Phone, Email & Chat)
Application Development
Water Fall Model Iterative & Incremental V Model Spiral Model
Code & Fix Life-Cycle
Model
Prototype Model Agile Model Custom Models
Development
Models
Application Maintenance
• Application design, development
• Systems integration/consolidation
• Re-engineering,
• Implementation of packages
Service
Offerings
10

Service Offerings
Microsoft
11
Microsoft Dynamics
Cloud Offerings
SharePoint Portals & Collaboration
Application Development &
Maintenance
Microsoft BI
Data Warehouse,
Big Data, Integration
(SQL Server, SSIS)
Microsoft CRM
development &
Migration
Development
Services for
Azure, EC2
SharePoint
Development
Web Application
Modernization to
work with Mobile
devices
Custom Application
Development
Legacy Modernization
SharePoint Governance
and Migration
SharePoint Testing
Cloud Migration to Azure
and EC2
Office365, Hosted CRM
Microsoft Dynamics GP
development & Migration
R&D Services
Reports, Analysis,
Dashboards
(RS/SS/Performance
Point)
SharePoint Integration, Power
View, Power Pivot

Code
Build
Test
DeployDevelopment
Cycle
JAVA
Development
Platform
Continuous Integration
(Hudson)
IDE with Plugins
(Eclipse)
Monitoring Code
Matrix (Sonar)
Artifact
(Nexus)
Accelerators
Secure Code
Repository
Core
Components
Email
Alert
Monitoring
Availability
Scalability
Reliability
SQL NoSQL
Postgres
Development Platform
Java
12

Consulting
SOA Certified Consultants
equipped with framework
Enterprise Transformation
Strategy
Framework for Application
Portfolio Optimization
Support from Offshore
Technology Architects
Implementation
Oracle, IBM and TIBCO SOA
Suites Experience
Open Source Implementation
Experience
Partnerships with industry best
SOA tool vendors
EAI Experience
Testing
SOA Testing Expertise
Open Source Testing Tools
Expertise
Enterprise Transformation, Legacy Migration and SOA Services
Competencies
1. APO Through SOA 2. SOA Driven Integration 3. Legacy modernization
4. Marlabs SOA Reference
Architecture
Enterprise Transformation, Legacy Migration
and SOA Capabilities
13

Insights through Visualizations / Analytics / Predictive Sciences
DW, Business Intelligence & Analytics
14
• BI Roadmap
• Tool Evaluation
• Performance Tuning
• SSIS / SSRS
• Informatica
• Data Stage
• OBIEE
• QlikView
• Tableau
• SpotFire
• SAS
• R
• KNIME
Assessments
And
Consulting
Data
Warehousing
Dashboards
&
Visualizations
Predictive
Sciences
Database Management Data Warehousing Analytics
Solutions Based Approach
Deployment Hosting Batch Monitoring DWH Maintenance

Master Data Management (MDM) – Central to the BI Program
Marlabs - DWBI
15
DATA
Operational
Data Mart
SYSTEMS
B2B Integration &
External Systems
Internal Systems
MDM
Proprietary Data
Non-Proprietary
Data
- Entity Version Control
- Hierarchy Version Control
- Data Stewardship Governance
- Data De-duplication
- Event Management
- Workflow
- Data Quality
EnterpriseintegrationPlatform
(SOA,ESBetc.)
Meta data &
Business Rules
Hierarchies
Master Data Store
OLAP SYSTEM
Data Warehouse
- Analytics
- Reporting
- Adhoc Reporting
- Alerts & Notifications
- Advanced visualizations
ETL Layer
ETL Layer

• Knowledge Repository
• Process Repository
• Test Lifecycle Processes
• Standards, Templates, Checklists, Best Practices
• Open Source Tools: Test Management, Automation,
Performance, DWH BI testing
• Commercial Tools: HP, IBM, Microsoft, MicroFocus, Neotys,
• Reusable Frameworks: Test Automation, DWH BI, Mobile
testing
Overview
Testing Services
16
Domain Expertise & Repositories
Standardized Processes / Tools and Frameworks
Airline& Transportations BFSI Education
Energy & UtilityHealthcare & Life SciencesMedia
ManufacturingTelecomRetail
• TCoE Implementation
• Test Improvements Roadmap
• Test Process Consulting
Transformation Services
• Product Testing
• Mobile Testing
• Performance Testing
• BI DWH Testing
• Test Automation
• End-to-End Testing
• Regression Testing
• Functional Testing
System Integration Testing
Specialized Services

Offerings overview
UI/UX – Usability Engineering
18
UX Strategist for social media
Web Analytics and SEO
UX strategy for DAMs solutions
Web and Mobile User Experience Design
Software Development using UX Methodologies
Expert Usability Review Services
Quality Planning and User Advocacy Consulting and Training
IA UI UX
Responsive
Design
Interactive
Design
Usability

Digital Asset Management (DAM)
Offerings & Expertise
19
Advocacy and Advisory
Digital Asset Management
Maturity Analysis
Rapid DAM assessment Workflow/Strategy
Creating a DAM Business
Case and Use Cases
Selecting DAM Vendors
(Consulting)
Documentation and
Training
24x7 DAM Maintenance
Support
Review DAM Contracts
and Service Level
Agreements
Asset and Metadata
Migrations
Asset Deduplication
Permissions, Rights and
Talent Management
User Experience (UX)
 100% Vendor agnostic
approach
 Thought leadership with more
than 170+ articles and 130+
audio podcasts
 Deep understanding of Digital
Asset Management
 Purpose driven team with
strong commitment and
delivery excellence
 Flexible costing models.

End-to-end capability in SAP applications
SAP Solutions/Services
20
Global Implementation Partner in SAP
Mobility on HANA, Global Application
Support & Maintenance, Global
template rollouts,
Enhancement/development projects,
Application performance tuning,
Archiving.
ABAP development, SAP Net Weaver
Gateway, Basis, Security & GRC, BW,
Business Objects(BOBJ), HANA
development, Enterprise Portal (EP),
SAP Mobility applications development
(SMP 4.0 with UI5/FIORI, UX, Gateway)
Sales & Distribution, MM, FI/CO, PP,
HCM, CRM, SCM-QM, SCM-PM, APO
 Business Analysis
 Planning and Blueprinting
 Gap Analysis and Fitment Analysis
 Migration Study
 Project Scoping and Sizing
 Project Management
 Functional Consulting
 Customization.
 Technical Development (ABAP,
HANA,BASIS Support, EP, BW/BO)
 Enhancement/ Development
 Data Migration
 Offshore Technical
 Services Integration of SAP
 ERP with Other Systems
 Data Archiving
 Performance Fine tuning
 Testing projects in SAP
 Application Maintenance & Support,
24*7 support
 Enhancements / CRs
 Template Roll-out
 Troubleshooting,
 Fine Tuning of
 Configuration. Programs
 User Education & Training
PRE-
IMPLEMENTATION
SERVICES
OTHER
SERVICES
IMPLEMENTATION
SERVICES
POST
IMPLEMENTATION
SERVICES
SERVICE AREAS FUNCTIONAL SKILLS TECHNICAL SKILLS

Comprehensive Support of Your Environment
Managed Infrastructure Services
21
Managed Hosting Services
• Packaged Application hosting
services
• Custom Application hosting services
Remote Infrastructure
Management Services
• IT Service Desk
• Enterprise Monitoring Services
• Managed Email Services
• Server Management
• Network Management
• Database Management
• Virtual Desktop Infrastructure
Management
Cloud Services
• Application migration to Cloud
• Managed Cloud Services
• Hybrid Cloud Implementation
• Cloud DR
• Microsoft Office 365 Services
Tech Platforms:
Windows , IBM (AIX), Oracle
, Solaris, Linux, VMware,
Xen, Parallels, MS Hyper –V,
Citrix
SLAs:
Availability SLA
ResponseSLA
Resolution SLA
Tools:
Tivoli,BMC Patrol, Nagios,
Solarwinds , MRTG,
Symantec, Veeam ,
Operations Manager ,
SCCM, WSUS
Partner Leverage:
Microsoft Gold Partner
VMware Solution
Provider
Oracle Gold Partner
IBM Business Partner
AWS Technology Partner
Solution Accelerators:
OneConsole Platform
CMAT

Cloud Management and Monitoring Framework
Managed Cloud Services
22
Cloud Assessment and Consultation Services
Application & Data Migration Services
Private Cloud Implementation Services
Hybrid Cloud Implementation Services
Virtualization Provisioning and Management Services
24X7 Monitoring, Maintenance and Support
Proprietary Cloud Management and Monitoring Framework (CMMF)

Cyber Security Management
Services Overview
23
Information Security Risk Assessment
•Health Care
•Financial
•Education
•Manufacturing
Vulnerability Assessment
•Vulnerability Scanning
•Network Unreality Assessment
•Web Application Security Scanning
•Penetration Testing
•Wireless Security Assessment
Cyber Security Policy Development
Cyber Security Incident Management Planning
Security Awareness, Training, and Education
Cyber Threat Management Service
•Network Security Monitoring
•Vulnerability Assessment
•Log Collection, Aggregation, and Analysis
•Security Device Monitoring
•Cyber Security Incident Management
Cyber Security Staff Augmentation
Cyber Security Check-up Services
•Business partner & vendor risk assessment
planning
•Cyber Security Policy Review &
Development
•Secure disposal Assessment & Planning
•Cyber Security Awareness and Training
•Cyber Security and Performance
Monitoring Tiger Team
•Intrusion Detection/Prevent Device Tuning

Retail Sector
Major Customers
25

E-Commerce
and Multi-
Channel Web
Analytics
Operational
Diagnostics
Vendor Marts
Merchandizing
Intelligence
Supply Chain
Industry Capabilities
Marlabs
26

Marlabs Case Study
Client Major Importer of High Quality Home Textiles in the United States
Need  Streamline and automate processes to improve logistics and order fulfillment.
 Implement an ERP system to achieve the benefits of integrated information systems
Marlabs Solution  Implemented ERP modules – Sales, AR, AP, Inventory, Shipping, Purchasing, Warehousing.
 Enhanced ERP product to fit client’s unique needs – implemented EDI, electronic receipt of
orders, converted sales/shipping from single transaction processing to batch processing.
 Developed new charge back module for handling bad/missing/delayed merchandise.
 Added item locator to warehousing for product samples.
 Implemented handheld devices interface – in/out transactions synced to ERP.
 Created RFID solution for Walmart.
 Enhanced warehousing system to handle cross-dock products.
 Built facility for reports, analytics, forecasts.
Benefits  Batch capability helped process larger order.
 Streamlined sales order processing through complete data.
 Implemented better forecasts and planning.
 Ability to acquire and fulfill more orders.
 Reduced errors through better quality systems
 Brought down defect rates and eliminated defective products inventory.
Technology Platform Microsoft ASP.NET, SQL Server 2000, Windows 2003 Server Operating System, Google
Maps, Full Text Search
28

Marlabs Case Study
Client Leading Specialty Retail Chain
Need Meet information needs of various stakeholders in product development.
Marlabs Solution  Designed and developed portal solution that streamlines documents handling.
 Hosts multiple types of documents including designs, contracts, shipping paperwork,
expense forms, reports, news, policies, photographs.
 Enabled easy search of documents.
 Shares information and data with local partners.
 Controls access to information using tags.
 Created a taxonomy - a system for classifying and labeling documents on the site.
 Incorporates wizard that allows content creators to apply tags to documents that reflect
taxonomy.
 Includes useful features such as an HR area, hints and tips, and an event calendar.
Benefits  Accelerated rollout of designs.
 Eased data maintenance.
 Enabled employees to focus on core objectives.
 Increased competitive advantage.
Technology Platform SharePoint
29

Marlabs Case Study
Client Global Leader in Manufacturing and Retailing of Toys
Need Improve the functionalities of the existing warehouse management system and provide
additional functionalities as needed.
Marlabs Solution  Enhancements to the existing warehouse management application.
 Adding new features to receiving modules.
 Developed additional functionalities to the existing Radio Frequency Modules
 Analyze the requirements and recommended appropriate changes to the existing system.
 Developed, tested and implemented the changes to the application as needed.
 Measured critical performance parameters before deployment to deliver a stable
application.
Benefits  Highly skilled offshore team to provide analysis, design, development and testing services.
 Adherence to strong policies and procedures in QA to deliver quality output
 Improved speed to market and operational efficiencies.
 Delivered a cost-effective solution utilizing our hybrid delivery model.
Technology Platform HP-VAX/VMS, COBOL, Oracle RdB, DEC-Forms
30

Standing apart in the marketplace
Value Proposition
31
Delivery
Excellence
Domain
Expertise
• Flexible, transparent, and mature engagement models
• Seamless solution integration
• Certification compliance
• Robust Governance
• Strong focus on emerging technologies
• CoEs for technology proficiency
• Best in class technology and security infrastructure
Customer
Centricity
Investment In
Talent
• US based, IP driven organization with a digital technology focus
• Flexible engagement models with global talent
• Proven record of successful on-site, off-shore and blended
engagements
• Customized solutions and services
• High competence levels in all technologies
• Home grown algorithm for matching resources with customer’s
unique need
• Global training centres: Continuous quality improvement programs
• High retention rates
Higher
Customer
Satisfaction
Excelling
Employees
Project
Certainty
Highest ROI
and Value

Contact Us
32
USA
New Jersey
Marlabs Inc. (Global Headquarters)
One Corporate Place South, Floor 3,
Piscataway NJ 08854 - 6116
Tel: +1 (732) 694 1000
Fax: +1 (732) 465 0100
Email: contact@marlabs.com
India
Bangalore
Marlabs Software (P) Ltd.
Bagmane World Technology Center,
14th Floor, Citrine Block - 4,
Marathahalli Outer Ring Road, Mahadevapura,
Bangalore – 560 048
Tel: +91 (80) 67229400/700
Canada
Marlabs Canada Incorporated
1235, Bay Street, Suite 400
Toronto Ontario M5R 3K4
Tel: +1 (416) 934 5005
Mysore
# 462, A & B Block, Udayaravi Road,
Kuvempunagar,
Mysore - 570023
Tel: +91 (821) 4000200
# 469, A & B Block,
Udayaravi Road, Kuvempunagar,
Mysore - 570023
Tel: +91 (821) 4191450
Mexico
Marlabs Technology Services
Av. Patriotismo 229 Piso 8
Col. San Pedro de los Pinos
Mexico, D. F. C. P. 03800
Tel: +1 (732) 694 1000 ext.6011
Kochi
"Athulya", 2nd Floor, Infopark
Kusumagiri P.O. Kakkanad
Kochi - 682 030
Trans Asian Corporate Park,
XIV/396-C, Seaport Airport Road,
Chittethukara,Kakkanad
Kochi - 682 037
Ph: +91 (484) 6062885/886

Marlabs Capabilities: Retail

More Related Content

What's hot

Viewers also liked

Similar to Marlabs Capabilities: Retail

Recently uploaded

Marlabs Capabilities: Retail