Marlabs helps customers build robust applications, manage infrastructure, provide real-time analytics, tighten risk management, and improve operational efficiency. With Marlabs as the agile and experienced partner, clients can realize greater returns on their IT investments.
2. • Founded in 1996
• 2100+ employees
• Consistent year-on-year revenue growth
• 100+ blue-chip clients across multiple verticals
• IP driven global consulting and software services
• Headquarters in Piscataway, NJ – USA
• Global delivery headquarters in Bangalore, India
• CMMI Level 5 and ISO/IEC 27001: 2013 certified
Marlabs Snapshot
2
Global Locations
Strategic PartnershipsAwards and Recognition Verticals Serviced
Overview
35%
22%
9%
23%
11%
Banking, Finance,
Insurance
Media &
Education
Transportation &
Logistics
Healthcare & Life
Sciences
Retail & Others
3. Global presence to drive speed and value
Key locations
3
Marlabs Corporate HQ: One Corporate Place South, Piscataway NJ
• Global Data Center
• Network Operations Center
• Sales, Acct. Management & Operations Support
• Onshore Development Center
Marlabs North American Training Facility Broadhead Road, Bethlehem, PA
• Global Training Facility
• Multi-Discipline Center of Excellence
• Onshore Development Center
• DR Data Center
Global Development Center BWTC, Bangalore, India
• Global Development Center
• Multi Discipline Center of Excellence
• Asia-Pacific Data Center
• Network Operations Center
Global Development & Training Center Udayaravi Road, Mysore, India
• Global IV&V Center and CoE
• Asia-Pacific Training Facility
• Global Development Center
Global Development Center & CoE Infopark, Kochi, India
• Global Development Center
• Centers of Excellence
4. Partners in our success
Customers
4
Media & Education
Banking, Financial Services,
Insurance
Healthcare & Life Sciences
Logistics & Hospitality Retail & others
5. Secure, scalable & state-of-the-art
Infrastructure
5
• 20,000 Sq. Ft. of infrastructure
area (option to expand)
• N+1 infrastructure topography
• Dual and diverse power feed
• Lit with multi-entrance
fiber rings
• State-of-the-art backup system
& power unit
• Redundant service providers
for guaranteed network uptime
• Dedicated secure channel
• VLAN for ODC isolation with
selective access using ODC
gateway
• Restricted access monitored by
card and CCTV
• Two factor authentication and
biometric finger print scan
• Advance intrusion prevention
capabilities
• ISO 27001 compliant
information security practices
• Full disaster recovery for
hosted applications
• FM200 fire suspension system
for complete protection
• Multisite Network Operations
Center (NOC) for monitoring
and management
• Scalability and extending T1/T3
circuit to alternate DR sites
SSAE 16 Type II Compliant
Data Center, Piscataway, NJ
Guaranteed Security Disaster Recovery
6. Full spectrum of solutions and services
Service Offerings
6
Application Development and Maintenance | Information Security | IT Infrastructure Services |
Testing | Packaged Implementation & Support | Product Engineering
Cloud | Mobility | DAM | DW-BI & Analytics| Microsoft |Java | Open Source | ERP | Salesforce | IoT
Services
Industry Verticals
Technology Solutions
BFSI Education Transport Healthcare
Energy RetailMedia Government
7. The expertise driving our solutions and services
Centers of Excellence
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• Improve legacy and proprietary
Integration with current
solutions/software
• Positive impact on usability and
architecture decisions among project
teams
• Increase overall user adoption
• Implement the best practices for the
development of solutions
• Promote cross-platform flexibility
• Rapid scale up for project
requirements
Marlabs Centers of Excellence (CoE)
Primary objectives
Industrialized assets
and methods
Innovation
Architecture based on
cost/benefit analysis
Skills and Resources Alliance ecosystem
Microsoft
Java/ Open
Source
Digital Asset
Management
(DAM)
Testing
DW/BI &
Analytics
Mobile
Infrastructure,
Security & Cloud
UI/UX ERP/ CRM
8. Client Project
Stakeholders
Customer Centric Blended Model
Client Engagement
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Client Executive
Sponsor
Client Program
Manager
Client Project
Manager
Client
SME’s
IT &
Infrastructure
Marlabs
Executive
Sponsor
Marlabs Account
Manager
Business Analyst/
Lead Developer
Technical
Architect
IT &
Infrastructure
Programmer/
Analysts
Quality
Assurance
IT &
Infrastructure
Client Team Marlabs On-Site/Off-Site Team Marlabs Off-Shore Team
• Strong Transition Mgmt.
• Peer to Peer Communication
• Defined Escalation Process
Steering
• Business Alignment
• Work Prioritization
• Metrics Monitoring
Project
Management
Requirements/
Deliverables
Task Monitoring
& Control
Project Status
Issue Management
Work
Packages
Technical Specs
Project Lead /
Manager
Project Lead /
Manager
10. Service Landscape
Application Development & Maintenance
Production Support
• User Support
• Configuration Management
• Emergency Fixes
• Application Support
• Application Monitoring
• Production Support (24x7)
• SLA Management
Maintenance
• User Support
• Regulatory
• Minor Enhancements
• Configuration Management
• Corrective Maintenance
• Preventive Maintenance
• Database Administration
• Change Management
• Product Review
• SLA management
Business Support
• Quality Assurance
• Emergency Fixes
• Application Continuity
• Application Monitoring
• Database Monitoring
• Product Enhancements
• Production Support (24x7)
• SLA Management
Multi-Level Support (L1, L2, & L3)
Flexible Shift Model
(8x5, 12x5, 16X7, 24X7)
Quality
Assurance
Multi-Channel Support
(Phone, Email & Chat)
Application Development
Water Fall Model Iterative & Incremental V Model Spiral Model
Code & Fix Life-Cycle
Model
Prototype Model Agile Model Custom Models
Development
Models
Application Maintenance
• Application design, development
• Systems integration/consolidation
• Re-engineering,
• Implementation of packages
Service
Offerings
10
11. Service Offerings
Microsoft
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Microsoft Dynamics
Cloud Offerings
SharePoint Portals & Collaboration
Application Development &
Maintenance
Microsoft BI
Data Warehouse,
Big Data, Integration
(SQL Server, SSIS)
Microsoft CRM
development &
Migration
Development
Services for
Azure, EC2
SharePoint
Development
Web Application
Modernization to
work with Mobile
devices
Custom Application
Development
Legacy Modernization
SharePoint Governance
and Migration
SharePoint Testing
Cloud Migration to Azure
and EC2
Office365, Hosted CRM
Microsoft Dynamics GP
development & Migration
R&D Services
Reports, Analysis,
Dashboards
(RS/SS/Performance
Point)
SharePoint Integration, Power
View, Power Pivot
13. Consulting
SOA Certified Consultants
equipped with framework
Enterprise Transformation
Strategy
Framework for Application
Portfolio Optimization
Support from Offshore
Technology Architects
Implementation
Oracle, IBM and TIBCO SOA
Suites Experience
Open Source Implementation
Experience
Partnerships with industry best
SOA tool vendors
EAI Experience
Testing
SOA Testing Expertise
Open Source Testing Tools
Expertise
Enterprise Transformation, Legacy Migration and SOA Services
Competencies
1. APO Through SOA 2. SOA Driven Integration 3. Legacy modernization
4. Marlabs SOA Reference
Architecture
Enterprise Transformation, Legacy Migration
and SOA Capabilities
13
14. Insights through Visualizations / Analytics / Predictive Sciences
DW, Business Intelligence & Analytics
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• BI Roadmap
• Tool Evaluation
• Performance Tuning
• SSIS / SSRS
• Informatica
• Data Stage
• OBIEE
• QlikView
• Tableau
• SpotFire
• SAS
• R
• KNIME
Assessments
And
Consulting
Data
Warehousing
Dashboards
&
Visualizations
Predictive
Sciences
Database Management Data Warehousing Analytics
Solutions Based Approach
Deployment Hosting Batch Monitoring DWH Maintenance
15. Master Data Management (MDM) – Central to the BI Program
Marlabs - DWBI
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DATA
Operational
Data Mart
SYSTEMS
B2B Integration &
External Systems
Internal Systems
MDM
Proprietary Data
Non-Proprietary
Data
- Entity Version Control
- Hierarchy Version Control
- Data Stewardship Governance
- Data De-duplication
- Event Management
- Workflow
- Data Quality
EnterpriseintegrationPlatform
(SOA,ESBetc.)
Meta data &
Business Rules
Hierarchies
Master Data Store
OLAP SYSTEM
Data Warehouse
- Analytics
- Reporting
- Adhoc Reporting
- Alerts & Notifications
- Advanced visualizations
ETL Layer
ETL Layer
16. • Knowledge Repository
• Process Repository
• Test Lifecycle Processes
• Standards, Templates, Checklists, Best Practices
• Open Source Tools: Test Management, Automation,
Performance, DWH BI testing
• Commercial Tools: HP, IBM, Microsoft, MicroFocus, Neotys,
• Reusable Frameworks: Test Automation, DWH BI, Mobile
testing
Overview
Testing Services
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Domain Expertise & Repositories
Standardized Processes / Tools and Frameworks
Airline& Transportations BFSI Education
Energy & UtilityHealthcare & Life SciencesMedia
ManufacturingTelecomRetail
• TCoE Implementation
• Test Improvements Roadmap
• Test Process Consulting
Transformation Services
• Product Testing
• Mobile Testing
• Performance Testing
• BI DWH Testing
• Test Automation
• End-to-End Testing
• Regression Testing
• Functional Testing
System Integration Testing
Specialized Services
17. Full spectrum of mobile solutions and services
Enabling Mobility Across Verticals
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Mobile Application Development and Maintenance | Mobile Security | Infrastructure Services
| Social Connectors | Mobile Testing | Product Engineering | Prototyping
Mobile Cloud | Enterprise Mobility & BYOD | Mobile Analytics | Microsoft, Java and Open
Source Service integration | ERP Integration
Retail Energy Government Transport
BFSI Education Media Healthcare
Industry Verticals
18. Offerings overview
UI/UX – Usability Engineering
18
UX Strategist for social media
Web Analytics and SEO
UX strategy for DAMs solutions
Web and Mobile User Experience Design
Software Development using UX Methodologies
Expert Usability Review Services
Quality Planning and User Advocacy Consulting and Training
IA UI UX
Responsive
Design
Interactive
Design
Usability
19. Digital Asset Management (DAM)
Offerings & Expertise
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Advocacy and Advisory
Digital Asset Management
Maturity Analysis
Rapid DAM assessment Workflow/Strategy
Creating a DAM Business
Case and Use Cases
Selecting DAM Vendors
(Consulting)
Documentation and
Training
24x7 DAM Maintenance
Support
Review DAM Contracts
and Service Level
Agreements
Asset and Metadata
Migrations
Asset Deduplication
Permissions, Rights and
Talent Management
User Experience (UX)
100% Vendor agnostic
approach
Thought leadership with more
than 170+ articles and 130+
audio podcasts
Deep understanding of Digital
Asset Management
Purpose driven team with
strong commitment and
delivery excellence
Flexible costing models.
20. End-to-end capability in SAP applications
SAP Solutions/Services
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Global Implementation Partner in SAP
Mobility on HANA, Global Application
Support & Maintenance, Global
template rollouts,
Enhancement/development projects,
Application performance tuning,
Archiving.
ABAP development, SAP Net Weaver
Gateway, Basis, Security & GRC, BW,
Business Objects(BOBJ), HANA
development, Enterprise Portal (EP),
SAP Mobility applications development
(SMP 4.0 with UI5/FIORI, UX, Gateway)
Sales & Distribution, MM, FI/CO, PP,
HCM, CRM, SCM-QM, SCM-PM, APO
Business Analysis
Planning and Blueprinting
Gap Analysis and Fitment Analysis
Migration Study
Project Scoping and Sizing
Project Management
Functional Consulting
Customization.
Technical Development (ABAP,
HANA,BASIS Support, EP, BW/BO)
Enhancement/ Development
Data Migration
Offshore Technical
Services Integration of SAP
ERP with Other Systems
Data Archiving
Performance Fine tuning
Testing projects in SAP
Application Maintenance & Support,
24*7 support
Enhancements / CRs
Template Roll-out
Troubleshooting,
Fine Tuning of
Configuration. Programs
User Education & Training
PRE-
IMPLEMENTATION
SERVICES
OTHER
SERVICES
IMPLEMENTATION
SERVICES
POST
IMPLEMENTATION
SERVICES
SERVICE AREAS FUNCTIONAL SKILLS TECHNICAL SKILLS
21. Comprehensive Support of Your Environment
Managed Infrastructure Services
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Managed Hosting Services
• Packaged Application hosting
services
• Custom Application hosting services
Remote Infrastructure
Management Services
• IT Service Desk
• Enterprise Monitoring Services
• Managed Email Services
• Server Management
• Network Management
• Database Management
• Virtual Desktop Infrastructure
Management
Cloud Services
• Application migration to Cloud
• Managed Cloud Services
• Hybrid Cloud Implementation
• Cloud DR
• Microsoft Office 365 Services
Tech Platforms:
Windows , IBM (AIX), Oracle
, Solaris, Linux, VMware,
Xen, Parallels, MS Hyper –V,
Citrix
SLAs:
Availability SLA
ResponseSLA
Resolution SLA
Tools:
Tivoli,BMC Patrol, Nagios,
Solarwinds , MRTG,
Symantec, Veeam ,
Operations Manager ,
SCCM, WSUS
Partner Leverage:
Microsoft Gold Partner
VMware Solution
Provider
Oracle Gold Partner
IBM Business Partner
AWS Technology Partner
Solution Accelerators:
OneConsole Platform
CMAT
22. Cloud Management and Monitoring Framework
Managed Cloud Services
22
Cloud Assessment and Consultation Services
Application & Data Migration Services
Private Cloud Implementation Services
Hybrid Cloud Implementation Services
Virtualization Provisioning and Management Services
24X7 Monitoring, Maintenance and Support
Proprietary Cloud Management and Monitoring Framework (CMMF)
23. Cyber Security Management
Services Overview
23
Information Security Risk Assessment
•Health Care
•Financial
•Education
•Manufacturing
Vulnerability Assessment
•Vulnerability Scanning
•Network Unreality Assessment
•Web Application Security Scanning
•Penetration Testing
•Wireless Security Assessment
Cyber Security Policy Development
Cyber Security Incident Management Planning
Security Awareness, Training, and Education
Cyber Threat Management Service
•Network Security Monitoring
•Vulnerability Assessment
•Log Collection, Aggregation, and Analysis
•Security Device Monitoring
•Cyber Security Incident Management
Cyber Security Staff Augmentation
Cyber Security Check-up Services
•Business partner & vendor risk assessment
planning
•Cyber Security Policy Review &
Development
•Secure disposal Assessment & Planning
•Cyber Security Awareness and Training
•Cyber Security and Performance
Monitoring Tiger Team
•Intrusion Detection/Prevent Device Tuning
26. 54 Active Client Relationships
Industry Focused Internal Recruiting Staff
Industry Specific SME’s to augment Solutions and Staffing
Partnered with Enterprise and Niche Technology Partners
Increased Focus on Multi-Channel Integration
Service Integration to meet Technical and Business Side Initiatives
Increased Adoption of Shared Services Model
Increased Emphasis on Operational Risk Management
Security Standards Designed to Meet Industry Requirements
Banking and Finance – Our Focus
Marlabs
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28. Banking and Finance
Loans, Cards,
Checks, Claims
Mortgages,
Investment
Operations
AP/AR,
Reconciliation,
Accounting,
Reporting, Tax
Inbound/Outboun
d Contact Centre,
IT Helpdesk
Processing
Services
Services with
Special Focus
Finance &
Accounting
Help Desk &
Contact Center
BPO/KPO Services
Major Customers
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30. Marlabs Case Study
Client One of the World's Largest Banking and Financial Services Group
Need Implementing single global collections in LATAM per universal, group-wide standard
Marlabs Solution Migrating old collections systems to One HSBC collections system, in some instances.
In other cases, deploying the new collections system from scratch.
During migration, study how customer accounts are currently maintained.
Once HSBC prescribes data standards; we create mapping tables for data conversion.
Existing products in local country studied so that they can be retained in new migrated application.
Customer information on delinquent accounts is periodically extracted from Core Banking into
Collections based on control parameters setup.
Building bi-directional, batch interface to achieve this extraction.
Setup and testing connectivity for the interface for each environment.
Country specific changes made to the interface based on business needs.
Updates on partial/full collections are transmitted through the same interface.
Besides that, interface transmits payments details, account details, holiday tables and so forth.
Based on the type of accounts, the delinquent accounts are classified.
Collectors use the information to call delinquent customers for follow up.
Benefits Eases application maintenance, support, rollout of upgrades.
Enables faster introduction of new products and new revenue sources.
Present uniform, standardized look and feel to customers across the globe.
Technology Platform iSeries (AS/400), RPGLE, DB2/400, VisionPlus, Cobol
30
31. Marlabs Case Study
Client Leading privately-owned wholesale bank that provides funds for residential mortgages and community
development to more than 330 member banks, savings and loans, credit unions, and life insurance
companies.
Need The Bank currently utilizes a variety of applications to support the capture of security and trade data for
mortgage backed securities (MBS), housing finance agency (HFA) trades and Debentures securities and
to monitor its investment portfolio. These include third party applications and data providers, which are
used in the various business processes, as well as in-house developed Capital Markets Ticket System
(CMTS) and Mortgage Investment Portfolio System (MIPS). Customer intends to replace these systems
which run on a legacy PowerBuilder platform by developing an all in one Investment Portfolio
Management System (IPMS).
Marlabs Solution Marlabs conducted a detailed requirement analysis to understand AS-IS and TO-BE architecture,
integration points, existing database model and constraints as well as identify any critical bottlenecks in
terms of scalability, functional instability, user experience and flexibility.
Performed Data migration design, approach and validation by conducting a thorough Functional Analysis
which includes As-Is System Analysis and To-Be Analysis followed by Data migration design, approach
and validation.
Developed the application on JAVA/ SEAM Platform using Oracle as the Database.
Streamlined MBS, HFA and Debentures security trade entries by presenting the trader with customized
trade entry. Architected an electronic approval process which ensures that a trade’s approval and
confirmation is auditable and available within a system; there by the Bank can use a trusted source of
trade data to relay their financial accounting needs.
System can gather Master Security data from Bloomberg to execute the trade between bank and the
dealer.
Benefits One system which can support three distinct processes – trade capture, portfolio performance
monitoring, and report compilation.
Provides real-time reports to management this includes generation of trade tickets.
Technology Platform Oracle, BODI (ETL Tool), JAVA/ JSF/JBOSS SEAM Platform, JBOSS ESB, SOAP web services, JBOSS Server,
Sybase database.
31
32. Marlabs Case Study
Client Worldwide Gift Card Distribution Network
Need Accelerate software development and maintenance to support rapid business growth.
Marlabs Solution With the help of this application, client acquires and distributes prepaid cards: open loop & closed loop
cards.
Open loop cards can be used anywhere; closed loop cards can only be issued in the issuing store. Cards
get their value at the point of sale where the store associate activates the card.
Stores send information to the client that card has been sold and money needs to be loaded.
Client in turn contacts the partner who is the card issuer.
Switch software manages communications: Stores to client and client to Partners.
It receives activations, transmits information, captures responses: All transactions are logged.
Another application reconciles transactions for sales, end of day, amounts sold etc.
It calculates net amounts that are owed by the client or owed to the client.
A data warehouse application generates sales reports.
Issuance platform manages cards issued and processed; directly with no intervening partners.
The Marlabs team provided across-the-board development, maintenance, testing services.
Benefits Flexible, agile technology platforms that are aligned with business needs.
Capability to scale up resources to address growth driven demands.
Technology Platform Java, .NET, TxVia issuance platform
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33. Standing apart in the marketplace
Value Proposition
33
Delivery
Excellence
Domain
Expertise
• Flexible, transparent, and mature engagement models
• Seamless solution integration
• Certification compliance
• Robust Governance
• Strong focus on emerging technologies
• CoEs for technology proficiency
• Best in class technology and security infrastructure
Customer
Centricity
Investment In
Talent
• US based, IP driven organization with a digital technology focus
• Flexible engagement models with global talent
• Proven record of successful on-site, off-shore and blended
engagements
• Customized solutions and services
• High competence levels in all technologies
• Home grown algorithm for matching resources with customer’s
unique need
• Global training centres: Continuous quality improvement programs
• High retention rates
Higher
Customer
Satisfaction
Excelling
Employees
Project
Certainty
Highest ROI
and Value
34. Contact Us
34
USA
New Jersey
Marlabs Inc. (Global Headquarters)
One Corporate Place South, Floor 3,
Piscataway NJ 08854 - 6116
Tel: +1 (732) 694 1000
Fax: +1 (732) 465 0100
Email: contact@marlabs.com
India
Bangalore
Marlabs Software (P) Ltd.
Bagmane World Technology Center,
14th Floor, Citrine Block - 4,
Marathahalli Outer Ring Road, Mahadevapura,
Bangalore – 560 048
Tel: +91 (80) 67229400/700
Email: contact@marlabs.com
Canada
Marlabs Canada Incorporated
1235, Bay Street, Suite 400
Toronto Ontario M5R 3K4
Tel: +1 (416) 934 5005
Email: contact@marlabs.com
Mysore
Marlabs Software (P) Ltd.
# 462, A & B Block, Udayaravi Road,
Kuvempunagar,
Mysore - 570023
Tel: +91 (821) 4000200
Email: contact@marlabs.com
Marlabs Software (P) Ltd.
# 469, A & B Block,
Udayaravi Road, Kuvempunagar,
Mysore - 570023
Tel: +91 (821) 4191450
Email: contact@marlabs.com
Mexico
Marlabs Technology Services
Av. Patriotismo 229 Piso 8
Col. San Pedro de los Pinos
Mexico, D. F. C. P. 03800
Tel: +1 (732) 694 1000 ext.6011
Email: contact@marlabs.com
Kochi
Marlabs Software (P) Ltd.
"Athulya", 2nd Floor, Infopark
Kusumagiri P.O. Kakkanad
Kochi - 682 030
Email: contact@marlabs.com
Marlabs Software (P) Ltd.
Trans Asian Corporate Park,
XIV/396-C, Seaport Airport Road,
Chittethukara,Kakkanad
Kochi - 682 037
Ph: +91 (484) 6062885/886
Email: contact@marlabs.com