Claire R. Gentry is seeking a career in pharmaceutical sales with over 25 years of experience in customer service, sales, banking, and government relations. She has excelled in her roles at Publicis Touchpoint Solutions as a Senior Customer Service Associate and was recognized as top representative twice. Gentry also has experience as a small business owner, sales representative for Paychex, and constituent representative for a US Senator. She holds a Bachelor's degree from Oklahoma State University graduating Summa Cum Laude.

1. Claire R. Gentry
149 Willow Bend | Youngsville, LA 70592 | Phone (337) 278-4330 | gentry.claire@yahoo.com
Objective
To obtain a rewarding and challenging career in pharmaceutical sales.
Work Experience
Publicis Touchpoint Solutions, Inc.
Senior Customer Service Associate, Inc., 7/2010 to Present
 Assume a leadership role to train district about best practices and market dynamics.
 Mentor and train new representatives.
 Manage south Louisiana territory while promoting several pharmaceutical products by emphasizing
accessibility and affordability,resulting in market growth
 Build and maintain strong relationships with a diverse range of primary care and specialty healthcare
professionals.
 Be a managed care expert, thereby educating healthcare professionals about the latest formulary
information.
 Analyze market trends within a defined territory and execute an integrated business plan based upon the
analysis.
 Train district teammates in the latest computer technology and software changes as well as address and
resolve problems teammates have in the field.
Highlights:
 Collaborated withtwo other Senior CSAs to develop and conducta regional workshopon enhancing skills
to create greater impact during servicecalls.
 Won top Customer Service Representative for Q2 2013 and Q2 2014.
 Recognized by District Manager and Regional Directorfor outstanding service and professionalism on
numerous occasions.
Fancy That Art Studio
Owner, Artist, 3/1998 to 7/2010
 Producedcommissioned art, including portraits, architectural renderings on tiles, and murals.
 Commissioned to produce artworkfor restaurant in National Cowboy Hall of Fame.
 Taught art classes through Community Programs of University of Louisiana.
 Illustrated and published a children’s book, “WhenDaddy Comes Home fromthe Army”.
U.S. Senator James Inhofe
Constituent Services Representative, 3/1994 to 3/1998
 Responsible forinvestigating, adjudicating, and resolving constituent problems withone of 15 federal
agencies to whichI was assigned, including all branches of the military, Department of Veterans Affairs,
Army Corps of Engineers, and Department of Agriculture.
 Represented the senator at congressional meetings for Department of Veterans Affairs, Army Corps of
Engineers, Department of the Air Force,and the Department of Agriculture.
 Began a task forceforVeterans.
 Assisted withthe drafting of legislation for Desert Storm Veterans.

2. Boatmen’s Bank
Commercial Lending Associate, 9/1993 to 3/1994
 Prepared commercial and SBA loans for customers.
 Assisted withthe marketing and enrollment of customers withsafe deposit boxes.
 Writer for the bank’s monthly newspaper.
 Wrote an instructional manual on how to prepare loans.
Paychex, Inc.
Sales Representative, 6/1990 to 9/1993
 Responsible forbusiness growth within a set territory.
 Established relationships with certified public accountants to generate sales leads.
 Balanced payrolls of new customers beforeturning them over to payroll specialists.
 Taught a class to new business owners on how to manage a payroll.
Highlights
 Distinguished forquota-surpassing sales.
 Top sales representative in the district.
 Consistently ranked in the top 10% to 15% nationwide.
Education
Oklahoma State University
Bachelor of Science, 8/1986 to 5/1990
 Graduated Summa Cum Laude
 Major: Clothing, Textiles, and Merchandising witha Minor in Marketing
 President of Home EconomicsStudent Council
 Vice-President and Secretary of Panhellenic
 Senator in Student Government Association
 Mortar Board Honor Society
 Who’s Who in Colleges and Universities
Professional Organization
The Dream Institute
Vice Chairman, 1/2006 to Present
 Promote and support this non-profitfoundation that provides scholarships, tutoring services, and
mentorship programs to students with disabilities.
References Available Upon Request