Civic Data and Open 
Government: How 
Local Funders Can 
Get Involved 
Community Engagement: Digital 
Strategies for Local Funders 
Knight Digital Media Center 
September 11, 2014 
1 
@danxoneil @smartchicago
Hello 
@danxoneil @smartchicago 
• Me 
• Early civic tech experiments 
• EveryBlock 
• Open data movement 
• You? 
September 11, 2014 2
Our Principles 
Technology 
Open 
Everyone 
Chicago 
September 11, 2014 3
@danxoneil @smartchicago 
We’re all about technology 
• Everything we do relates to technology 
• We are of and about the Internet 
• We believe in the transformative power of 
the Internet to change lives and build the 
economy for all 
September 11, 2014 4
@danxoneil @smartchicago 
We are open 
• Open source code 
• More importantly: open processes, open 
minds, open methods 
• Allowing others “in”, wherever that may be 
September 11, 2014 5
@danxoneil @smartchicago 
Target market: everyone 
• We believe in the power of the network 
• The network needs everyone in it in order for 
it to be powerful 
• We work on solutions that cover the entire 
city 
September 11, 2014 6
@danxoneil @smartchicago 
Chicago is our middle name 
• All of our work is done there 
• Unique and thriving ecosystem 
• But we serve as a model for others 
September 11, 2014 7
The Strategy 
September 11, 2014 8
@danxoneil @smartchicago 
Access, Skills, and Data 
Smart Chicago is a civic organization devoted 
to improving lives in Chicago through 
technology. We work on increasing access to 
the Internet, improving skills for using 
Internet, and developing meaningful products 
from data that measurably contribute to the 
quality of life of residents in our region and 
beyond. 
September 11, 2014 9
@danxoneil @smartchicago 
Access 
If you’re not connected 
to the Internet, it is 
difficult for technology 
to be of much use to you. 
September 11, 2014 10
@danxoneil @smartchicago 
Skills 
If you can’t use the 
Internet, being 
connected isn’t going to 
be all that meaningful. 
September 11, 2014 11
@danxoneil @smartchicago 
Data 
We construe data as 
content. Because there has 
to be something 
meaningful to look at once 
you’re connected and 
skilled. 
September 11, 2014 12
The Founders: 
2 Philanthropies, 1 Municipality 
September 11, 2014 13
@danxoneil @smartchicago 
The John D. and Catherine T. 
MacArthur Foundation 
• A center for ideation and 
conception 
• Julia Stasch: 2007 report, “The 
City that NETWorks” 
• Our primary source of funding 
September 11, 2014 14
@danxoneil @smartchicago 
The Chicago Community Trust 
• Provides housing for the 
organization and is fiscal 
agent 
• At the center of funding and 
knowledge for the region 
• Critical financial, human 
resources, and other support 
September 11, 2014 15
@danxoneil @smartchicago 
The City of Chicago 
• The most important policy 
lever in the region 
• Departmental relationships 
• A critical partner for having 
impact and getting things 
done 
September 11, 2014 16
The Funding 
September 11, 2014 17
@danxoneil @smartchicago 
Sources of Capital 
• MacArthur: primary; essential 
• CCT: critical back-office support as well as grants 
• Sprague: on-target programs centered on health 
• Knight: an essential, growing partner focused on 
civic engagement 
• Cook County: to do open data work 
September 11, 2014 18
We function as a tech 
development outfit. 
September 11, 2014 19
The Work 
September 11, 2014 20
@danxoneil @smartchicago 
Focus on infrastructure 
We make technology, programs, 
and initiatives that allow others 
to be more effective— to provide 
clarity and impetus 
September 11, 2014 21
@danxoneil @smartchicago 
Amazon Web Services 
• We host dozens of apps for 
civic hackers 
• At a moment’s notice & for 
as long as they want 
• This allows us to be helpful 
at the moment of 
inspiration 
• Eliminating stoppers, 
encouraging innovation 
September 11, 2014 22
@danxoneil @smartchicago 
Project Work and Office Space 
• We have three employees at Smart 
Chicago 
• A deliberate strategy to spread 
revenue, power, and growth across 
the ecosystem 
• We are founding tenants of 1871, 
going back to May 2012 
• We’ve helped jumpstart a half dozen 
companies 
• OpenGov Hack Night— an institution. 
There because of our seats 
September 11, 2014 23
@danxoneil @smartchicago 
CUTGroup 
• Civic User Testing Group as a new model 
for UX testing, digital skills 
development, and community 
engagement in civic tech 
• 800+ residents are available 
• We’ve paid each of them a $5 VISA gift 
card. When they participate in a test, 
they get a $20 gift card 
• We help the developers design and 
implement UX testing and it allows us to 
be deeply engaged with communities 
while improving digital skills 
September 11, 2014 24
@danxoneil @smartchicago 
And we produce a lot of software. 
September 11, 2014 25
@danxoneil @smartchicago 
Foodborne Chicago 
• We use computers & code to search Twitter for tweets 
related to food poisoning in Chicago 
• We do as much as we can to automatically zero-in on 
the tweets we think are really about a possible food 
poisoning case and really coming from Chicago 
• Then real humans review the tweets and @reply back 
to people with a link back to our site, hoping to 
generate legitimate service requests 
September 11, 2014 26
@danxoneil @smartchicago 
Chicago Early Learning 
• Easily find early learning programs near your 
home or work 
• Compare programs side-by-side to select the 
highest quality option for your child 
• Kick off the enrollment process 
September 11, 2014 27
@danxoneil @smartchicago 
Chicago Works For You 
• Citywide dashboard with ward-by-ward views 
of service delivery in Chicago 
• Slice, dice, view, review 
• Sort by whatever interests you 
• Automatic, running totals 
September 11, 2014 28
@danxoneil @smartchicago 
Chicago Health Atlas 
• View citywide information about health 
trends and take action near you to improve 
your own health 
• Our health programs are run by Kyla Williams 
• Also: Smart Health Centers 
September 11, 2014 29
@danxoneil @smartchicago 
Chicago School of Data 
• There is a Chicago School of 
Data emerging 
• One that places people at the 
center 
• One in the service of people 
September 11, 2014 30
@danxoneil @smartchicago 
Chicago School of Data 
• Chicago School of Data Days 
• Friday and Saturday, September 19 
and 20 
• Let’s do this 
September 11, 2014 31
Moar 
@danxoneil @smartchicago 
• There’s always more 
• @danxoneil 
• (773) 960-6045 
• doneil@cct.org 
September 11, 2014 32

Civic data and open government

  • 1.
    Civic Data andOpen Government: How Local Funders Can Get Involved Community Engagement: Digital Strategies for Local Funders Knight Digital Media Center September 11, 2014 1 @danxoneil @smartchicago
  • 2.
    Hello @danxoneil @smartchicago • Me • Early civic tech experiments • EveryBlock • Open data movement • You? September 11, 2014 2
  • 3.
    Our Principles Technology Open Everyone Chicago September 11, 2014 3
  • 4.
    @danxoneil @smartchicago We’reall about technology • Everything we do relates to technology • We are of and about the Internet • We believe in the transformative power of the Internet to change lives and build the economy for all September 11, 2014 4
  • 5.
    @danxoneil @smartchicago Weare open • Open source code • More importantly: open processes, open minds, open methods • Allowing others “in”, wherever that may be September 11, 2014 5
  • 6.
    @danxoneil @smartchicago Targetmarket: everyone • We believe in the power of the network • The network needs everyone in it in order for it to be powerful • We work on solutions that cover the entire city September 11, 2014 6
  • 7.
    @danxoneil @smartchicago Chicagois our middle name • All of our work is done there • Unique and thriving ecosystem • But we serve as a model for others September 11, 2014 7
  • 8.
  • 9.
    @danxoneil @smartchicago Access,Skills, and Data Smart Chicago is a civic organization devoted to improving lives in Chicago through technology. We work on increasing access to the Internet, improving skills for using Internet, and developing meaningful products from data that measurably contribute to the quality of life of residents in our region and beyond. September 11, 2014 9
  • 10.
    @danxoneil @smartchicago Access If you’re not connected to the Internet, it is difficult for technology to be of much use to you. September 11, 2014 10
  • 11.
    @danxoneil @smartchicago Skills If you can’t use the Internet, being connected isn’t going to be all that meaningful. September 11, 2014 11
  • 12.
    @danxoneil @smartchicago Data We construe data as content. Because there has to be something meaningful to look at once you’re connected and skilled. September 11, 2014 12
  • 13.
    The Founders: 2Philanthropies, 1 Municipality September 11, 2014 13
  • 14.
    @danxoneil @smartchicago TheJohn D. and Catherine T. MacArthur Foundation • A center for ideation and conception • Julia Stasch: 2007 report, “The City that NETWorks” • Our primary source of funding September 11, 2014 14
  • 15.
    @danxoneil @smartchicago TheChicago Community Trust • Provides housing for the organization and is fiscal agent • At the center of funding and knowledge for the region • Critical financial, human resources, and other support September 11, 2014 15
  • 16.
    @danxoneil @smartchicago TheCity of Chicago • The most important policy lever in the region • Departmental relationships • A critical partner for having impact and getting things done September 11, 2014 16
  • 17.
  • 18.
    @danxoneil @smartchicago Sourcesof Capital • MacArthur: primary; essential • CCT: critical back-office support as well as grants • Sprague: on-target programs centered on health • Knight: an essential, growing partner focused on civic engagement • Cook County: to do open data work September 11, 2014 18
  • 19.
    We function asa tech development outfit. September 11, 2014 19
  • 20.
    The Work September11, 2014 20
  • 21.
    @danxoneil @smartchicago Focuson infrastructure We make technology, programs, and initiatives that allow others to be more effective— to provide clarity and impetus September 11, 2014 21
  • 22.
    @danxoneil @smartchicago AmazonWeb Services • We host dozens of apps for civic hackers • At a moment’s notice & for as long as they want • This allows us to be helpful at the moment of inspiration • Eliminating stoppers, encouraging innovation September 11, 2014 22
  • 23.
    @danxoneil @smartchicago ProjectWork and Office Space • We have three employees at Smart Chicago • A deliberate strategy to spread revenue, power, and growth across the ecosystem • We are founding tenants of 1871, going back to May 2012 • We’ve helped jumpstart a half dozen companies • OpenGov Hack Night— an institution. There because of our seats September 11, 2014 23
  • 24.
    @danxoneil @smartchicago CUTGroup • Civic User Testing Group as a new model for UX testing, digital skills development, and community engagement in civic tech • 800+ residents are available • We’ve paid each of them a $5 VISA gift card. When they participate in a test, they get a $20 gift card • We help the developers design and implement UX testing and it allows us to be deeply engaged with communities while improving digital skills September 11, 2014 24
  • 25.
    @danxoneil @smartchicago Andwe produce a lot of software. September 11, 2014 25
  • 26.
    @danxoneil @smartchicago FoodborneChicago • We use computers & code to search Twitter for tweets related to food poisoning in Chicago • We do as much as we can to automatically zero-in on the tweets we think are really about a possible food poisoning case and really coming from Chicago • Then real humans review the tweets and @reply back to people with a link back to our site, hoping to generate legitimate service requests September 11, 2014 26
  • 27.
    @danxoneil @smartchicago ChicagoEarly Learning • Easily find early learning programs near your home or work • Compare programs side-by-side to select the highest quality option for your child • Kick off the enrollment process September 11, 2014 27
  • 28.
    @danxoneil @smartchicago ChicagoWorks For You • Citywide dashboard with ward-by-ward views of service delivery in Chicago • Slice, dice, view, review • Sort by whatever interests you • Automatic, running totals September 11, 2014 28
  • 29.
    @danxoneil @smartchicago ChicagoHealth Atlas • View citywide information about health trends and take action near you to improve your own health • Our health programs are run by Kyla Williams • Also: Smart Health Centers September 11, 2014 29
  • 30.
    @danxoneil @smartchicago ChicagoSchool of Data • There is a Chicago School of Data emerging • One that places people at the center • One in the service of people September 11, 2014 30
  • 31.
    @danxoneil @smartchicago ChicagoSchool of Data • Chicago School of Data Days • Friday and Saturday, September 19 and 20 • Let’s do this September 11, 2014 31
  • 32.
    Moar @danxoneil @smartchicago • There’s always more • @danxoneil • (773) 960-6045 • doneil@cct.org September 11, 2014 32