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First Things First:
Getting Your Value
Proposition Right
@benmumbycroft / @oneltd
1.  Define what we mean by the term
“Value Proposition”
2.  Look at some templates for crafting a
clear and compelling VP
3.  Get you apply these to your own
business/startup/crazy idea etc.
4.  Explore how you can test your VP in
the real-world
Tonight’s session
Enterprise
Educator
Marketer
Today’s session
2 Parts
Part 1 =
Articulating your
value proposition
AKA
Elevator Pitch,
High Concept
Pitch, USP,
Positioning
Statement etc.
00:01:00
Quick exercise:
What’s your value
proposition?
Value
Proposition #1 =
A promise of
value to be
delivered.
See wikipedia.com for full details
See typeform.com for full details
See typeform.com for full details
See typeform.com for full details
See typeform.com for full details
Add one more
example here…
See typeform.com for full details
Add one more
example here…
Internally
It gives the team
purpose and
direction
Externally
It forms the basis
of how you
market to and
interact with
customers
Your value
proposition is
the crunch point
between
business
strategy and
brand strategy
See peterjthomson.com for full details
Between
What you make &
Why people buy it
See peterjthomson.com for full details
In a world where
everyone is after
your business you
must supply your
customers with a
compelling reason
to buy you instead
of your
competitor.
Jack Trout
Value
Proposition #2 =
where your
company’s
product offer
intersects with
your customer’s
desires
See peterjthomson.com for full details
Value to Customer of the Product/Service
Ability to
Provide a
Unique
Product/
Service X
See guykawasaki.com for full details
Product offer
Customer?
Customer + Desire
Key VP elements
What you do
Who you do it for
Why it’s different/
compelling
What the benefit is
Value Proposition
TEMPLATES
GEOFF MOORE’S VALUE POSITIONING
STATEMENT
Part 1 Value of the Offering
FOR… ___________________________________ (Target Customer)
WHO… __________________________________ (Statement of the Need)
OUR (PRODUCT NAME) IS… ________________ (Product/Service Category)
THAT… __________________________________ (Statement of Benefit)
Part 2 Positioning the Value
UNLIKE… ________________________________ (Primary Competitive Alternative)
OUR PRODUCT/SERVICE… _________________ (Primary Differentiator)
BECAUSE OF OUR… _______________________ (Proof that Benefits can be Delivered)
See torgronsund.com for full details
GEOFF MOORE’S VALUE POSITIONING
STATEMENT EXAMPLE
Part 1 Value of the Offering
FOR… non-technical marketers (Target Customer)
WHO… who struggle to find ROI in social media (Statement of the Need)
OUR (PRODUCT NAME) IS… a web-based analytics software (Product Category)
THAT… translates engagement metrics into actionable revenue metrics (Benefit)
Part 2 Positioning the Value
UNLIKE… traditional specialist software (Primary Competitive Alternative)
OUR PRODUCT/SERVICE… is super simple and easy to use (Primary Differentiator)
BECAUSE OF OUR… commitment to Interface Design & UX (Proof Benefits Delivered)
See torgronsund.com for full details
VENTURE HACKS’ HIGH CONCEPT PITCH
[Proven industry example] for/of [new domain]
Examples
Google Analytics for Social Media
Flickr for Video
Uber for Hairdressers
Bloomberg for Crowdfunding
See venturehacks.com/pitching for full details
STEVE BLANK’S XYZ
We help X do Y doing Z
Example
We help non-technical marketers discover return on investment in
social media by turning engagement metrics into revenue metrics
See steveblank.com for full details
VLASKOVITS & COOPER’S CPS
Customer: ______________________________ (Who your customer is)
Problem: _____________________________ (What problem you’re solving for them)
Solution: ________________________________ (What your solution is)
Example
We help non-technical marketers discover return on investment in
social media by turning engagement metrics into revenue metrics
See custdev.com for full details
DAVE MCCLURE’S ELEVATOR RIDE
•  Short, simple, memorable; what, how, why
•  3 keywords or phrases
•  No expert jargon
Examples
HubSpot is the easy way to turn social media engagement into
revenue
Mint.com is the free, easy way to manage your money online
See @DaveMcClure for full details
GUY KAWASAKI’S VAD APPROACH
[verb; application; differentiator]
Examples
Discover social media engagement and convert into revenue
Share Powerpoint and Keynote slides including audio (Slideshare)
See guykawasaki.com for full details
Bonus Level
MARTY NEUMEIER’S ONLINESS STATEMENT
The ONLY… _________________________________ (Product Category)
That… ______________________________________ (Differentiation)
For… ________________________________________ (Target Customer)
Who… _______________________________________ (Customer Desire/Need)
In… _________________________________________ (Target Market)
In an era of/when… ____________________________ (Trend)
See liquidagency.com/marty-books/ for full details
TThhee OONNLLYY…… motorcycle manufacturer
TThhaatt…… makes big, loud motorcycles
FFoorr…… macho guys (and macho “wannabees”)
WWhhoo…… want to join a gang of cowboys
IInn…… the United States (mostly)
IInn aann eerraa ooff…… decreasing personal freedom
Value Proposition
YOUR TURN!
Geoff Moore’s VP Statement
Part 1 Value of the Offering
FOR… __________________________________________________
WHO… _________________________________________________
(OUR PRODUCT/SERVICE NAME) IS________________________
THAT… _________________________________________________
Part 2 Positioning the Value
UNLIKE… _______________________________________________
OUR PRODUCT/SERVICE… _________________________________
BECAUSE OF OUR… _______________________________________
(Target Customer)
(Statement of Need)
(Product/Service Category)
(Statement of Benefit)
(Primary Competitive Alternative)
(Key Differentiator)
(Proof Benefits Can Be Delivered)
GEOFF MOORE’S VALUE POSITIONING
STATEMENT EXAMPLE
Part 1 Value of the Offering
FOR… non-technical marketers (Target Customer)
WHO… who struggle to find ROI in social media (Statement of the Need)
(OUR PRODUCT NAME) IS… a web-based analytics software (Product Category)
THAT… translates engagement metrics into actionable revenue metrics (Benefit)
Part 2 Positioning the Value
UNLIKE… traditional specialist software (Primary Competitive Alternative)
OUR PRODUCT/SERVICE… is super simple and easy to use (Primary Differentiator)
BECAUSE OF OUR… commitment to Interface Design & UX (Proof Benefits Delivered)
See torgronsund.com for full details
1. Keep it short 2 sentences
max
2. Keep it simple no
complicated business jargon
3. Be bold & specific not
bland and generic
TOP TIPS
AAnndd rreemmeemmbbeerr::
The Pub Test
Part 2 =
Getting it right
TEMPLATES
Your customers are the judge, jury and
executioner of your value proposition!
IInnttrroodduucciinngg
Steve Blank
Concept Dev Testing Launch Customer
Concept Dev Testing Launch Customer
II’’mm ssoorrrryy,, wwhhyy ddoo
II nneeeedd tthhiiss
aaggaaiinn??
customer
Customer
Discovery
Customer
Validation
PPrroobblleemm
SSoolluuttiioonn ffiitt
PPrroobblleemm
MMaarrkkeett ffiitt
Customer
Discovery
Customer
Validation
PPrroobblleemm
SSoolluuttiioonn ffiitt
PPrroobblleemm
MMaarrkkeett ffiitt
This is
awesome!
customer
IInnttrroodduucciinngg
Alexander
Osterwalder
Value
Proposition #3 =
A description of
the benefits
customers can
expect from
your products &
services
See businessmodelgeneration.com for full details
TEMPLATES
The
Business Model Canvas
Helps you create value for your
business
The
Value Proposition Canvas
Helps you create value for your
customer
See businessmodelgeneration.com for full details
1. CUSTOMER
PROFILE
2. VALUE MAP
See businessmodelgeneration.com for full details
GGaaiinnss describe the outcomes
customers want to achieve or
the concrete benefits they are
seeking
CCuussttoommeerr JJoobbss describe what
customers are trying to get done
in their work and their lives, as
expressed in their own words
PPaaiinnss describe bad
outcomes. Risks, and
obstacles related to
customer jobs
See businessmodelgeneration.com for full details
GGaaiinn CCrreeaattoorrss describe how your
products and services create
customer gains
PPaaiinn RReelliieevveerrss describe how
your products and services
alleviate customer pains
This is a list of all the
PPrroodduuccttss aanndd SSeerrvviicceess
a value proposition is
built around
See businessmodelgeneration.com for full details
The set of value proposition
benefits you design to attract
customers
The set of customer
characteristics that you
assume, observe, and verify
in the market
See businessmodelgeneration.com for full details
Testing is key!
Business people are looking for methods to help
them design better value propositions
Launch a Google Adwords campaign around the
search term “value proposition”
How the campaign performs in terms of clicks
We can achieve a click-through-rate (CTR) of at least
2%
1. Extract
Hypotheses
2. Prioritise
Hypotheses
3. Design Tests
THE TESTING PROCESS
See businessmodelgeneration.com for full details
4. Prioritise
Tests
5. Run Tests 6. Capture
Learnings
THE TESTING PROCESS
See businessmodelgeneration.com for full details
7. Make Progress(One foothold at a time)
1. Capture your Value Proposition
hypothesis (use one of the templates
provided)
2. Use the Value Proposition canvas to
‘dig deeper’ and work out if you have
a fit
3. List and prioritise key value
assumptions
4. Design simple tests and learn by
doing
4-key steps
www.oneltd.co.uk
@OneLtd
Agency to Rule Them All !
We are the ONLY______________________________
That _____________________________________________
For ______________________________________________
Who _____________________________________________
In _______________________________________________
In an era when __________________________________
Marty Neumeier’s Onliness Statement
(Product Category)
(Primary Differentiation)
(Target Customer)
(Customer Desire/Need)
(Target Market)
(Background Trend)
City Unrulyversity Value Proposition

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City Unrulyversity Value Proposition

  • 1. First Things First: Getting Your Value Proposition Right @benmumbycroft / @oneltd 1.  Define what we mean by the term “Value Proposition” 2.  Look at some templates for crafting a clear and compelling VP 3.  Get you apply these to your own business/startup/crazy idea etc. 4.  Explore how you can test your VP in the real-world Tonight’s session
  • 3. Today’s session 2 Parts Part 1 = Articulating your value proposition
  • 4. AKA Elevator Pitch, High Concept Pitch, USP, Positioning Statement etc.
  • 6. Value Proposition #1 = A promise of value to be delivered. See wikipedia.com for full details See typeform.com for full details
  • 7. See typeform.com for full details See typeform.com for full details
  • 8. See typeform.com for full details Add one more example here… See typeform.com for full details Add one more example here…
  • 9. Internally It gives the team purpose and direction Externally It forms the basis of how you market to and interact with customers
  • 10. Your value proposition is the crunch point between business strategy and brand strategy See peterjthomson.com for full details Between What you make & Why people buy it See peterjthomson.com for full details
  • 11. In a world where everyone is after your business you must supply your customers with a compelling reason to buy you instead of your competitor. Jack Trout
  • 12. Value Proposition #2 = where your company’s product offer intersects with your customer’s desires See peterjthomson.com for full details Value to Customer of the Product/Service Ability to Provide a Unique Product/ Service X See guykawasaki.com for full details
  • 14. Customer + Desire Key VP elements What you do Who you do it for Why it’s different/ compelling What the benefit is
  • 15. Value Proposition TEMPLATES GEOFF MOORE’S VALUE POSITIONING STATEMENT Part 1 Value of the Offering FOR… ___________________________________ (Target Customer) WHO… __________________________________ (Statement of the Need) OUR (PRODUCT NAME) IS… ________________ (Product/Service Category) THAT… __________________________________ (Statement of Benefit) Part 2 Positioning the Value UNLIKE… ________________________________ (Primary Competitive Alternative) OUR PRODUCT/SERVICE… _________________ (Primary Differentiator) BECAUSE OF OUR… _______________________ (Proof that Benefits can be Delivered) See torgronsund.com for full details
  • 16. GEOFF MOORE’S VALUE POSITIONING STATEMENT EXAMPLE Part 1 Value of the Offering FOR… non-technical marketers (Target Customer) WHO… who struggle to find ROI in social media (Statement of the Need) OUR (PRODUCT NAME) IS… a web-based analytics software (Product Category) THAT… translates engagement metrics into actionable revenue metrics (Benefit) Part 2 Positioning the Value UNLIKE… traditional specialist software (Primary Competitive Alternative) OUR PRODUCT/SERVICE… is super simple and easy to use (Primary Differentiator) BECAUSE OF OUR… commitment to Interface Design & UX (Proof Benefits Delivered) See torgronsund.com for full details
  • 17. VENTURE HACKS’ HIGH CONCEPT PITCH [Proven industry example] for/of [new domain] Examples Google Analytics for Social Media Flickr for Video Uber for Hairdressers Bloomberg for Crowdfunding See venturehacks.com/pitching for full details STEVE BLANK’S XYZ We help X do Y doing Z Example We help non-technical marketers discover return on investment in social media by turning engagement metrics into revenue metrics See steveblank.com for full details
  • 18. VLASKOVITS & COOPER’S CPS Customer: ______________________________ (Who your customer is) Problem: _____________________________ (What problem you’re solving for them) Solution: ________________________________ (What your solution is) Example We help non-technical marketers discover return on investment in social media by turning engagement metrics into revenue metrics See custdev.com for full details DAVE MCCLURE’S ELEVATOR RIDE •  Short, simple, memorable; what, how, why •  3 keywords or phrases •  No expert jargon Examples HubSpot is the easy way to turn social media engagement into revenue Mint.com is the free, easy way to manage your money online See @DaveMcClure for full details
  • 19. GUY KAWASAKI’S VAD APPROACH [verb; application; differentiator] Examples Discover social media engagement and convert into revenue Share Powerpoint and Keynote slides including audio (Slideshare) See guykawasaki.com for full details Bonus Level
  • 20. MARTY NEUMEIER’S ONLINESS STATEMENT The ONLY… _________________________________ (Product Category) That… ______________________________________ (Differentiation) For… ________________________________________ (Target Customer) Who… _______________________________________ (Customer Desire/Need) In… _________________________________________ (Target Market) In an era of/when… ____________________________ (Trend) See liquidagency.com/marty-books/ for full details TThhee OONNLLYY…… motorcycle manufacturer TThhaatt…… makes big, loud motorcycles FFoorr…… macho guys (and macho “wannabees”) WWhhoo…… want to join a gang of cowboys IInn…… the United States (mostly) IInn aann eerraa ooff…… decreasing personal freedom
  • 21. Value Proposition YOUR TURN! Geoff Moore’s VP Statement Part 1 Value of the Offering FOR… __________________________________________________ WHO… _________________________________________________ (OUR PRODUCT/SERVICE NAME) IS________________________ THAT… _________________________________________________ Part 2 Positioning the Value UNLIKE… _______________________________________________ OUR PRODUCT/SERVICE… _________________________________ BECAUSE OF OUR… _______________________________________ (Target Customer) (Statement of Need) (Product/Service Category) (Statement of Benefit) (Primary Competitive Alternative) (Key Differentiator) (Proof Benefits Can Be Delivered)
  • 22. GEOFF MOORE’S VALUE POSITIONING STATEMENT EXAMPLE Part 1 Value of the Offering FOR… non-technical marketers (Target Customer) WHO… who struggle to find ROI in social media (Statement of the Need) (OUR PRODUCT NAME) IS… a web-based analytics software (Product Category) THAT… translates engagement metrics into actionable revenue metrics (Benefit) Part 2 Positioning the Value UNLIKE… traditional specialist software (Primary Competitive Alternative) OUR PRODUCT/SERVICE… is super simple and easy to use (Primary Differentiator) BECAUSE OF OUR… commitment to Interface Design & UX (Proof Benefits Delivered) See torgronsund.com for full details 1. Keep it short 2 sentences max 2. Keep it simple no complicated business jargon 3. Be bold & specific not bland and generic TOP TIPS
  • 23. AAnndd rreemmeemmbbeerr:: The Pub Test Part 2 = Getting it right
  • 24. TEMPLATES Your customers are the judge, jury and executioner of your value proposition!
  • 26.
  • 27. Concept Dev Testing Launch Customer Concept Dev Testing Launch Customer II’’mm ssoorrrryy,, wwhhyy ddoo II nneeeedd tthhiiss aaggaaiinn??
  • 31.
  • 32. Value Proposition #3 = A description of the benefits customers can expect from your products & services See businessmodelgeneration.com for full details
  • 34. The Business Model Canvas Helps you create value for your business The Value Proposition Canvas Helps you create value for your customer See businessmodelgeneration.com for full details
  • 35. 1. CUSTOMER PROFILE 2. VALUE MAP See businessmodelgeneration.com for full details GGaaiinnss describe the outcomes customers want to achieve or the concrete benefits they are seeking CCuussttoommeerr JJoobbss describe what customers are trying to get done in their work and their lives, as expressed in their own words PPaaiinnss describe bad outcomes. Risks, and obstacles related to customer jobs See businessmodelgeneration.com for full details
  • 36. GGaaiinn CCrreeaattoorrss describe how your products and services create customer gains PPaaiinn RReelliieevveerrss describe how your products and services alleviate customer pains This is a list of all the PPrroodduuccttss aanndd SSeerrvviicceess a value proposition is built around See businessmodelgeneration.com for full details The set of value proposition benefits you design to attract customers The set of customer characteristics that you assume, observe, and verify in the market See businessmodelgeneration.com for full details
  • 38. Business people are looking for methods to help them design better value propositions Launch a Google Adwords campaign around the search term “value proposition” How the campaign performs in terms of clicks We can achieve a click-through-rate (CTR) of at least 2% 1. Extract Hypotheses 2. Prioritise Hypotheses 3. Design Tests THE TESTING PROCESS See businessmodelgeneration.com for full details
  • 39. 4. Prioritise Tests 5. Run Tests 6. Capture Learnings THE TESTING PROCESS See businessmodelgeneration.com for full details 7. Make Progress(One foothold at a time)
  • 40. 1. Capture your Value Proposition hypothesis (use one of the templates provided) 2. Use the Value Proposition canvas to ‘dig deeper’ and work out if you have a fit 3. List and prioritise key value assumptions 4. Design simple tests and learn by doing 4-key steps
  • 41. www.oneltd.co.uk @OneLtd Agency to Rule Them All ! We are the ONLY______________________________ That _____________________________________________ For ______________________________________________ Who _____________________________________________ In _______________________________________________ In an era when __________________________________ Marty Neumeier’s Onliness Statement (Product Category) (Primary Differentiation) (Target Customer) (Customer Desire/Need) (Target Market) (Background Trend)