Cisco ip-phone-customer-pres-bdm

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1Cisco Confidential 1© 2013 Cisco and/or its affiliates. All rights reserved.
Alexander Ospino
Cisco Partner
May 21, 2014

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2
Mobility
Video
Cloud

Medianet
Platform
Services
Activity Stream and Social Graph
Content Management
IM and Presence
Directory and Identity
Scheduling and Calendaring
Voice and Video
Delivery Model Cisco HostedOn Premises Partner Hosted
Environments
End User Business and CustomerIT Administrator
Experience

• Broad portfolio
Maximizes investment
Basic to fully advanced features
• Powerful, yet easy-to-use
• Rich reliable, always-available
interactions
Comprehensive unified communications
Transcend boundaries with video
Redefine workflows with apps
Personalized experiences

• Comprehensive Integrated Collaboration
Cisco DX600 Series
UC, HD Video, Conferencing, IM/Presence,
Cloud and Personalization in one desktop device
• Cost-effective Video Collaboration
IP Phones 8900 and 9900 Series
Entry level video collaboration (standard def)
• Everyday Voice Communications
IP Phones 7800, 7900 and 8800 Series
Reliable, full-featured for various use cases
• Occasional Voice Communications
SIP IP Phones 3900 and IP Phones 6900 Series
Cost-effective Video Collaboration
Everyday Voice Communications
Occasional Voice Communications
Comprehensive Integrated Collaboration

Cisco Desktop Collaboration Experience
DX600 Series

Collaboration interactions
vary by task
Task drives the interaction
experience & endpoint
requirements
One size does not fit all
Most Users access multiple
collaboration endpoints during
the day
InteractionValue
Fidelity, Reliability, and Availability
Collaboration Interaction Curve
Interaction value of the meeting determines the
endpoint needs of the user

Collaboration interactions
vary by task
Task drives the interaction
experience & endpoint
requirements
One size does not fit all
Most Users access multiple
collaboration endpoints during
the day
InteractionValue
Fidelity, Reliability, and Availability
Collaboration Interaction Curve
Interaction value of the meeting determines the
endpoint needs of the user
Collaborative relationships are
important
High video and conferencing
frequency usage – 3+ hours/day
Users require Always On
collaboration and computing
Power user of integrated UC
features
Advanced Collaboration

Intuitive touch screen
navigation and innovative
personalization
Real-time video, integrated
presence and viewing of
shared documents
Access to corporate cloud
services and cloud apps
High-quality voice, video
and conferencing

Intuitive touch screen
navigation and innovative
personalization
Real-time video, integrated
presence and viewing of
shared documents
Access to corporate cloud
services and cloud apps
High-quality voice, video
and conferencing
Strategic Intent:
Do for the desk phone
what the smartphone did
for the mobile phone

Communications
Introducing the Smart Desk Phone
Cloud Ready
Collaboration

Always-On Collaboration for
the Desk
• HD Voice and Video
Communications
• Comprehensive UC suite
• Integrated Conferencing, IM
& Presence
• On-demand Access to Cloud
Apps and Services
• Personalize with Android
• IT Deployed & Managed
Cisco DX650

Collaboration
Seamless integration with
Cisco apps
Productivity
Superior user experience
Maximize virtual team interactions
Accelerate decision making
Innovation
Drive business transformation
Fast access to experts and information
Communications
Always on, reliable, HD voice,
video and conferencing experience
Cloud-Ready
Secure, reliable access to
corporate services and cloud apps Growth
Increase employee productivity
Enhance customer experiencePersonalization
Communications experience the
way you like it

Cisco Unified IP Phones
9900 Series

Accelerate Business with High-Quality
Standard-Definition Video
Richer Multimedia Experiences
Extend Workspace Flexibility
Maximize Your Investment
Earth-friendly Enhancements

Rounded Keys
Tricolor LED’s
Personalization
Adjustable Display,
USB, BluetoothEnhanced
Acoustics
Line/Feature & Session Keys

IP Phone 9971
IP Phone 9951
Cost-effective Video Collaboration Endpoints
• Knowledge Professionals, Administrative, Managers and
Executives
• H.264 HQ standard definition video
• High-definition voice
• Connectivity: Gigabit Ethernet, Wi-Fi*, USB
• Experience:
High-resolution color displays (VGA)
Custom language presentation
Bluetooth headset and handsfree profiles
• Personalization:
Colors, handset styles, wallpapers
• Green
Power Save Plus
*9971 model only

High-definition voice
Programmable Soft-label
Keys and Four Fixed Keys
Settings, Directory and
Messages Keys
Earth-friendly Plastics
Incoming Call/Message
Waiting Indicator
Two Handset Styles
Five Programmable
Line/Feature Keys
Rounded Ergonomic Keys
Mute, Headset, Speakerphone
Keys
10/100/1000 Ethernet Switch Port
Transfer, Conference & Hold
Keys
5” diagonal, VGA, Backlit, Anti-
glare Color Display
Five Session Keys with LED
status indication
Volume Up/Down Key
Navigation Keys & Select Button
Release and Back Keys
Cisco Unified Video Camera
via USB
USB Port and Audio-In/Out Jacks
Bluetooth Radio

Keys (Touch-Sensitive)
Messages Keys
Waiting Indicator
Two Handset Styles
Six Programmable
Line/Feature Keys
Keys
Keys
5.6” diagonal, VGA, Backlit,
Anti-glare Color Display with
Full Touchscreen
Six Session Keys with LED
Status Indication
Volume Up/Down Key
Cisco Unified Video Camera
via USB
USB Port and Audio-In/Out Jacks
Bluetooth Radio
802.11 a/b/g Wi-Fi Radio

• Ergonomically integrated
• Plug n Play via USB
• H.264 standard interactive video
High performance
Video interop
• 2.0 megapixel camera
• Resolution:
30 fps for VGA
• Video Mute (local end)
• Video Preview – local end video
• Charcoal and Arctic White
Requires 9.0(2) IP Phone firmware or later

• Greater choice and user comfort
• Slimline and standard options
Slimline weighs 5oz/140G and more tapered
Standard weighs 6oz/170g with a fuller
earpiece
Both handsets weigh less than today’s 7900
Series
7.4oz/210g

• 36 programmable line/feature keys per module
• 18 physical keys
Page 2 key for additional 18 keys
• Graphical, backlit color LCD display with LCD
labels
480 x 272 pixel
• Tri-color LED’s for call state indication
• Power save option for cost savings
• Wall-mountable
• Power
802.3at inline power
802.3af requires local power cube 4

• Reduced power consumption
“Power Save Plus” administrative option
ASIC components
• Reground & recyclable plastics
• Restriction of Hazardous Substances (RoHS) compliant

• Reduced Total Cost of Ownership
Lower OPEX with video integration
Boost ROI in Wireless Networks with Wi-Fi
Reduce energy consumption with Power Save
• Enhanced User Experience
Freedom at the desk with Bluetooth
Richer application experience with color displays
Reduce fatigue with wideband audio
Add flexibility and convenience with USB options
More personalization with choice of colors, handset
styles, wallpaper

• Cisco focused on world class collaborative experiences
• Continuing to build upon strengths in collaboration, video and
user experience
• The IP Phone 9900 Series portfolio
Elevates collaboration experience integrating video
Simple as a phone call…
Larger, graphical displays enrich the multimedia experience
Extensible with USB and Bluetooth for accessories to expand ROI

• IP Phone 9900 Series
www.cisco.com/go/ipphones/9900
• Cisco Unified Video Camera
www.cisco.com/go/ipphones/accessories
• Cisco Unified IP Color Key Expansion Module
• Tour the IP Phone 9900 Series from your own endpoint
http://www.cisco.com/en/US/products/ps10453/prod_presentatio
n_list.html

8900 Series

Collaboration Endpoints for Everyday Communications
• Knowledge Professionals, Administrative, Managers and Executives
• Integrated standard definition video (8945)
• Programmable/line feature keys
• High-definition voice (wideband)
• Connectivity: Gigabit Ethernet
• Experience:
High-resolution color displays
USB
Custom language presentation
• Personalization:
Choice of colors, handset styles, wallpapers
• Green
Power Save Plus
IP Phone 8961
IP Phone 8945

Keys and Four Fixed Keys
Messages Keys
Waiting Indicator
Two Handset Styles
Four Programmable
Line/Feature Keys
Mute, Headset, Video Mute,
Speakerphone Keys
Keys
glare Color Display
Volume Up/Down Key
IEEE PoE Class 2 Video
Endpoint
Bluetooth Radio (Headset
only)

Five Programmable Soft-
label Keys and Four Fixed
Keys
Messages Keys
Waiting Indicator
Two Handset Styles
Programmable Line/Feature
Keys
Keys
Keys
glare Color Display
Session Keys with LED status
indication
Volume Up/Down Key
USB Port

• Support on IP Phone 8961
• 36 programmable line/feature keys per module
Page 2 key for additional 18 keys
• Graphical, backlit color LCD display with LCD labels
480 x 272 pixel
• Tri-color LED’s for call state indication
• Deep-sleep option for power savings
• Wall-mountable
• Power
802.3at inline power
802.3af requires local power cube 4

• Greater choice and user comfort
• Slimline and Standard
Slimline weighs 5oz/140G and more tapered
Standard weighs 6oz/170g with a fuller
earpiece
Both handsets weigh less than today’s 7900
Series
7.4oz/210g for the 7975

“Power Save Plus” administrative option
ASIC components
• Restriction of Hazardous Substances (RoHS) compliant

• Reduced Total Cost of Ownership
Improve collaboration and reduce OPEX costs with
High-quality standard-definition video
Easily and scalably expand with IP Color Key
Expansion Module
• Enhanced User Experience
Richard application experience with high-resolution
color displays
Reduce fatigue with crystal clear audio
communications
Add flexibility and choice with USB for wired and
wireless headsets
Greater personalization with choice of handset
styles

• Committed to delivering world class collaborative
experiences
• Evolution of our portfolio continues
Strengths in collaboration, video, network evolution
and user experience
• The IP Phone 8900 Series:
Delivers rich multimedia experiences including video as
easy as a phone call
High-definition voice to maximize productivity
Extensibility and flexibility with options such as Key
Expansion Modules and USB for choice in headsets

• IP Phone 8900 Series
www.cisco.com/gp/ipphones/8900
• Cisco Unified IP Color Key Expansion Module
• Tour the IP Phone 8900 Series in 3D right from your own
endpoint!
http://www.cisco.com/en/US/products/ps10451/prod_presentati
on_list.html

8800 Series

Everyday Voice Communications Endpoint
• Designed for Conference Rooms and Executive Offices
• Expanded Room Coverage
Up to 1500 square feet/139 sq. meters
Daisy-chaining (max of two)
• Superior Handsfree Wideband Audio
First two-element conference phone
• Wired Control Panel
Ideal for multi-chairperson conferences
• Accessory Options
DECT Wireless Extension Microphones
• Device Security & Encryption

Cisco Unified IP Phone
7900 Series

7962G/7965G
7975G
7942G / 7945G
Cisco Unified Wireless IP Phone
7925G/7925G- EX and 7926G
Everyday Voice Communications Endpoints
Accessories
Mobility
Business
Manager
Executive
Cisco Unified IP Phone Expansion
Module
7915/7916

• Knowledge workers, administrative staff and managers
• User Experience:
Programmable line/feature keys
Five-inch, high-res, graphical grayscale displays
HD voice (wideband)
Four dynamic softkeys for fast feature access
Backlit, illuminated tri-color line keys for call status
Headset Hookswitch Control adds freedom
• Convenience: Full duplex speaker, microphone
• Breadth of Applications: XML
• Connectivity: 10/100 switch ports for collocated PC
• Power: IEEE 802.3af PoE, Cisco inline, local
IP Phone 7962G
(six-line)
IP Phone 7942G
(two-line)
Enhanced Productivity

• Knowledge workers, administrative staff, managers
Programmable line/feature keys
Five-inch, backlit, high-res, graphical color displays
HD voice (wideband)
Four dynamic softkeys for feature access
• Convenience: Full duplex speaker and microphone
• Breadth of Applications: XML
• Connectivity: 10/100/1000 switch ports for collocated multimedia PC
• Power: IEEE 802.3af PoE, Cisco inline, local IP Phone 7965G
(six-line)
IP Phone 7945G
(two-line)
Enhanced Application Experience

• Knowledge workers, administrative staff, managers, executives
Eight programmable line/feature keys
Five-inch, backlit, high-res, graphical color display with touchscreen
HD voice (wideband)
Five dynamic softkeys for fast feature access
• Convenience: Full duplex speaker, microphone
• Breadth of Applications: XML and MIDlets
• Connectivity: 10/100/1000 switch ports for collocated multimedia PC
• Power: IEEE 802.3af PoE, Cisco inline, local
Advance Communication with Touchscreen

• Easy, scalable expansion
• Grayscale (7915) and Color (7916) modules
• IP Phone 7962G, 7965G, & 7975G
• Pixel displays for numbers and names
12 additional keys via shift/page key for total 24 keys/module
• Feature/line keys
• Shift/page keys highlight active page , alerts for activity on other page
• Up to two modules per endpoint for 48 additional keys
Max of 42 additional keys for Unified Communications
Manager 6.1(1) and earlier
• Supports all languages available on IP phone
IP Phone Key
Expansion Module 7916
Extend and Scale Investment

• Healthcare, retail and manufacturing
• MIL-STD-810F for shock resistance
• Dust/water resistance (IP54 rated)
• Bluetooth headset profile
2.5mm wired headsets also supported
• 802.11a/b/g radios
• Up to 13 hours talk time
• 240 hours standby with extended battery
• XML applications including push-to-talk
• Codecs
G.711a/u, G.729a and G.729ab, G.722, iLBC
• Skinny Client Control Protocol (SCCP)
Rugged, Resilient UC for In-Campus Mobile Workers

• Ideal for more hazardous, potentially explosive
operating environments
Ex: Oil Refineries, Chemical, Manufacturing
• Builds upon Wireless IP Phone 7925G plus:
ATEX Zone 2 and CSA Class I Division 2 certifications
Industry standard yellow plastics
Emergency recognition
• IP64 rating for dust/water resistance
Hermetically sealed against dust
Rugged, Resilient UC for In-Campus Mobile Workers

• Retail, healthcare and other environments
•Barcode scanning at point of contact
preferred
• Builds upon Wireless IP Phone 7925G plus:
Integrated EA 2D bar code scanner
Enhance Productivity with Mobility and 2D Scanning

• Cisco is delivering world class user experiences
• Offers a broad portfolio of endpoint and client
solutions today
7900 Series embodies with desktop, voice over
WLAN endpoints and accessories like Key
Expansion Modules
• 7900 Series well-suited for cost-effective
everyday voice communications and applications
XML applications can transform workflows

Feature and Benefits, Datasheets, Videos, Product
Images & More!
• Cisco Unified IP Phone 7900 Series
• View the IP Phone 7900 Series in 3D from your
computer!
http://www.cisco.com/en/US/products/hw/phones/
ps379/prod_presentation_list.html

7800 Series

• General Business Communications Portfolio
• Voice-focused Communications:
High-quality Audio
Easy-to-Use
Comprehensive Telephony
Energy Efficient
Reliable and Secure
Customizable
• Light-to-Highly Active Voice Users
• Midmarket to Large Enterprises
• Flexible Deployment Options
On-premise or Cloud
• Session Initiation Protocol

• High-fidelity Audio
• IEEE Integrated Switches
• Low Power PoE Class 1
Cisco EnergyWise
• Backlit Graphical Greyscale Displays
• Electronic Hook-switch
Untethered call control
• Customizable
Replaceable bezel (orderable separately)
Wall-mount option
• Enterprise-grade Security
• Silent monitoring and recording
• IPv6 support
7821 (two line)
7841 (four line)
7861 (sixteen line)

3.5” Monochrome Backlit
Display
398 x 162 Resolution
2-Way Navigation And
Select Key
Wall Mountable
Keypad
4 Programmable Line Keys
Audio Path Control
Volume
Visual Ring Indicator
Replaceable Bezel
Hold/Resume, Transfer, and
Conference
Messaging, Service, and
Directory
Wideband Audio
Speakerphone
Wideband Audio Handset
Soft Keys
Adjustable Viewing Angle
10/100 Ethernet

Display
Select Key
Wall Mountable
Keypad
Audio Path Control
Volume
Replaceable Bezel
Conference
Directory
Wideband Audio
Speakerphone
Soft Keys
10/100/1000 Ethernet

Display
Select Key
Keypad
Audio Path ControlVolume
Replaceable Bezel
Conference
Directory
Wideband Audio
Speakerphone
Soft Keys
Wall Mountable
10/100 Ethernet

• Field replaceable bezel
Orderable separately
• Untether Your Desk
Expand Control with Electronic Hookswitch
3rd party analog headsets and EHS cables
Uses 7800 Series AUX port
• Wall Mount
Common Areas, Shipping/Receiving
Manufacturing, Retail, Healthcare
• Paper Label Insert (7861 only)
Locally print once line keys configured
Customization
Field replaceable silver bezel (black is
standard)
Expand Control
Superior call management through EHS
(Electronic Hook Switch)
Wall Mount
Separately Orderable Kit Available

• Supported Platforms
Cisco Unified Communications Manager
System release 8.5.1 and later
Cisco Business Edition 6000
Cisco Hosted Collaboration Solution
• User License Requirements
IP Phone 7821 – Basic UCL
IP Phone 7841 and 7861 – Enhanced UCL

InfoWorker
(7821/7841)
Retail
(Checkout, Help Desks,
Headquarters, Care Agents)
Manager/Admi
nistrative
(7841/7861)
Hospitality
(Lobbies, Guest Rooms
Front and Concierge
Desks)
Healthcare
(Patient Rooms, Nurse
Station, Doctor’s Offices,
Hospital Administration
Customer Care
(7861)
Deskless Worker
(7821/7841/7861)Teleworker
(7821/7841)
Education
(Classrooms, Administration,
Common Areas

6921 7821 6941 7821 7841 6945 7841 6961 7931 7861
# Lines
2 2 4 2 4 4 4 12 24 16
Audio
Narrow Wide band Narrow Wide band Wide band
Partial
Wide band
Wide band Narrow Narrow Wide band
Power
Class
2 1 2 1 1 1 1 2 3 1
EHS
(headset)
No Yes No Yes Yes Yes Yes No No Yes
Display
Pixels
2.5” 396 x
81
3.5” 396 x
162
2.8” 396 x
162
3.5” 396 x
162
3.5” 396 x
162
2.8” 396 x
162
3.5” 396 x
162
2.5” 396 x
81
192 x 64
3.5” 396 x
162
Switch
10/100 10/100 10/100 10/100
10/100/10
00
10/100/10
00
10/100/10
00
10/100 10/100 10/100
Replace
Bezel
No Yes No Yes Yes No Yes No Yes Yes
Leading
The IP Phone 7800 Series Offers Greater Price/Value

• Cisco is delivering world class user experiences
• The IP Phone 7800 Series offers affordable,
high-quality, everyday business-grade voice
communications
• New ergonomic and software design focusing on
ease-of-use

Feature and Benefits, Datasheets,
Videos, Product Images & More!
• Cisco IP Phone 7800 Series

6900 Series

• Value-oriented voice communications for
occasional use settings
• User and earth-friendly ergonomic design
Rounded keys for enhanced tactile experience
Choice of colors, handset styles
Message-waiting Incoming Call Indication
Reground and recyclable plastics
• Co-branding plate with paper insert
• Desk and wall-mountable
• Cisco protocol (SCCP) and SIP
• Supported platforms
Unified Communications Manager, Business Edition
6000, Communications Manager Express and Survivable
Remote Site Telephony

Earth-friendly with Reground
and Recyclable Plastics
Waiting Indicator
Rounded Ergonomic
Keys
Hold Key
One Tri-color
Illuminated Line Key
Volume Up/Down
Key
Co-branding Plate
Handset Styles: Slimline &
Standard
Redial Key

Power Save Plus administrative option
ASIC components
• Restriction of Hazardous Substances (RoHS) Compliant

• Cisco committed to delivering world class user experiences
• Offer a broad portfolio of endpoint and client solutions today
• Evolution of our portfolio continues,
Building upon our core competencies in collaboration, network evolution
and user experience
• The IP Phone 6900 Series delivers:
Cost-effective access to Cisco UC
Easy-to-use, reliable endpoints to help your organization enhance
collaboration

Feature and Benefits, Datasheets, Videos, Product
Images & More!
• Cisco Unified IP Phone 6900 Series
• View the 6900 Series endpoints in 3D right from
your own computer!
http://www.cisco.com/en/US/products/ps10326/pr
od_presentation_list.html

Cisco Unified SIP Phones
3900 Series

• Occasional use settings
Lobbies, Cafeterias, Common Areas
• Single-line IP Phone
• Traditional telephony-like experience
• Centralized management
• High-resolution monochrome pixel based display
• Full duplex speakerphone
• IEEE 10/100 switch for collocated PC
• Eco-friendly: IEEE PoE Class 1
• Platform support:
Cisco Unified CM 8.5
Cisco Unified CM Business Edition 6000 with 8.5

Thank you.
Contact us for any information
you may need Tel: 954-849-6228
Email to: info@softpointtechnology.com

Cisco ip-phone-customer-pres-bdm

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