Cirrus Insight and Spanning team up for a webinar on 6 ways to improve security in the cloud, or Cover your SaaS, in 2015. Take a look at the video here: https://www.youtube.com/watch?v=r8iNO3hK0Ac&feature=youtu.be

2. Today’s Speakers
Melanie Sommer, VP of Marketing
Spanning by EMC
Jason Hubbard, VP of Marketing
Cirrus Insight

3. Today’s Agenda
• SaaS Adoption Trends and Challenges
• 6 Tips for Covering Your SaaS
• Solution Introduction and Demos
– Spanning Backup
– Cirrus Insight
• Q&A

4. Source: Spanning Quick Pulse Survey: Cloud Data at Risk

5. Rapid Adoption of SaaS Applications
897TOTAL SERVICES
Source: Skyhigh Networks, Cloud
Adoption and Risk Report, 4Q14

6. Tip # 1
Don’t Go In Half-SaaSed
Establish and Monitor Your Goals & Objectives

7. Identify Your Goals and Objectives
• Vendor SLAs and requirements
– Viability, security, availability and
performance
• Your Desired State
– Business technology
– Business outcomes
– Workflow problems you’re solving

8. Do Your Due Diligence
• Do your homework up front – check
references, ask the vendor for proof of their
claims
• Conduct regular health checks based on a set
of metrics quarterly or annually

9. Tip # 2
Be a Smart-SaaS
Find a Balanced Approach to SaaS Governance

10. Strike a Balance
• Balance business agility with risk mitigation
• Find your sweet spot:
– Too little: Redundant efforts, higher TCO
and increased risks
– Too much: Inflexible solutions, alienate the
business, slow the time to value

11. Have a SaaS Governance Strategy
• Identify which SaaS apps need more or less
governance - you need to understand:
• Scale of initiative
• Level of strategic importance
• Level of autonomy vs integration
• Data/security considerations
• Leverage existing policies you’ve already
established to save time!
• Work closely with your compliance team

12. Tip #3
Get Your SaaS in Gear
Empower Your Users

13. Understand Role of IT in SaaS
• Business users take on more IT-oriented
responsibilities
• End users can manage their own UI and self-
serve for reports, etc.
• IT runs oversight ensuring policy is baked in

14. Make Sure It’s Intuitive
• Do the free trial to see how intuitive it really is
• What in-app support is offered for end users?
• What additional training materials are
available?
• Do they offer training and onboarding
assistance for your users?

15. Tip #4
Don’t Let Shadow IT Be a Pain in the SaaS

16. Enable, Don’t Block
• Users are trying to solve business problems –
IT has started taking shadow IT back
• Find out which apps are in use and secure
them
• Establish a mutual respect and partnership
between IT and the business going forward

17. Tip #5
Get Your SaaS Together
Integrate Your SaaS Apps

18. Why Deployments Fail

19. Adoption is the Key
• Does your technology stack integrate
seamlessly or do you have multiple silos?
• How tight are your integrations and how much
history do the platforms have working with
each other?
• How well do your platforms work with your
existing workflows?

20. Tip #6
Back That SaaS Up...
Before It’s Too Late!

21. Business Continuity, Security & Compliance
Users
Data
Application
Middleware
OS
Virtualization
Hardware
Network
Users
Data
Application
Middleware
OS
Virtualization
Hardware
Network
On-Premises SaaS
Users
Data
Application
Middleware
OS
Virtualization
Hardware
Network
IaaS
Users
Data
Application
Middleware
OS
Virtualization
Hardware
Network
PaaS
IT Has Abdicated Control of SaaS Data

22. 1 in 3 companies using
SaaS apps reported they’
ve lost data
• 64% due to user errors
• 20% due to malicious
intent
• 7% due to sync errors
Source: Aberdeen Research “SaaS Data Loss:
The Problem You Didn’t Know You Had”

23. When data is deleted
from Google, it’s
not recoverable
Salesforce recovery
is a paid service,
$10k+
The data is the organization’s data, and their responsibility
• SaaS data recovery is focused internally, not externally
• SaaS providers will do what the customer tells them to do with data
• SaaS providers promise to delete data when asked
“If something bad happens
to your data, ultimately you’
re still responsible… the
number one risk is the end-
user… how will you minimize
the impact of a breach?”
Eran Feigenbaum, Director
of Security, Google Apps
SaaS Vendors Can’t Manage the Data

24. Let’s take a look!

25. Enterprise-grade backup
and restore for Gmail,
Drive, Contacts, Calendars
and Sites
“In-app” backup and recovery
of objects, custom objects,
files, attachments, and
customizations
Enterprise-grade backup
and restore for Office
365 Mail, Calendars,
People
- Planned GA - End of Q2 2015
Cloud-to-Cloud Backup and Restore
Spanning Backup for Spanning Backup for Spanning Backup for
“The peace of mind we now have in our IT department makes our work
so much more efficient.”
- Arne Plum, Data & Application Specialist
VIF International Education

26. Additional Spanning Resources:
FREE TRIAL: SPANNING BACKUP
Start a 14-day Free Trial.
No Obligation. No Credit Card Required. www.spanning.
com/free-trial
EBOOK:
9 Ways to Make Your Auditors Love You
www2.spanning.com/loveyouraudit

27. Additional Cirrus Insight Resources:
FREE TRIAL: Cirrus Insight
Start a 14-day Free Trial.
No Obligation. No Credit Card Required.
www.cirrusinsight.com
EBOOK:
Salesforce in your Inbox
http://www.cirrusinsight.com/salesforce-
in-your-inbox-ebook

28. Q&A

29. Thank you!