Cielo's 2016 Talent Rising Summit - Innovating Talent Acquisition in a World of Hyper-Change
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The world continues to change at a rapid pace, with industry after industry being disrupted by technological advancement. But something different is happening from a human capital perspective.
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Cielo's 2016 Talent Rising Summit - Innovating Talent Acquisition in a World of Hyper-Change
- 1. THINKING FAST: INNOVATING TALENT ACQUISITION IN A WORLD OF HYPER-CHANGE Adam Godson, VP – Global Technology Solutions
- 2. 1WE BECOME YOU™ 600 10 18 miles from Mom billion devices connected to the internet Producing Exabytes of information per day 40% Number of people an average person knows Number of people they trust OUR COMPLEX AND CONFLICTED WORLD Of people have no access to the internet 38.5 240
- 3. 2WE BECOME YOU™ TECHNOLOGY FUNDAMENTALLY CHANGES OUR LIVES Capital Labor
- 4. 3WE BECOME YOU™ AND YET…
- 5. AUGMENTED HUMANS AND THE STRUCTURE OF WORK
- 6. 5WE BECOME YOU™ FINANCIAL ADVISORS DISRUPTED
- 7. 6WE BECOME YOU™ • Use artificial intelligence to give financial recommendations • Over $50B of investments under management • Significantly lower fee structures, minimum balance requirements RISE OF THE ROBO-ADVISOR
- 8. 7WE BECOME YOU™ NOT REPLACED YET!
- 9. 8WE BECOME YOU™ HUMAN AUGMENTATION Advisors • Connect with clients to drive sales • Help with tax efficiency • Handle complex and unique cases • Manage emotional side of investment Robo-Advisors • Artificial Intelligence provides steady, accurate optimizations • Interfaces for those who prefer low-touch experiences and “always on” availability
- 10. “RECRUITING IS AND ALWAYS WILL BE ABOUT CONNECTING PEOPLE TO OTHER PEOPLE”
- 11. 10WE BECOME YOU™ HUMAN AUGMENTATION Recruiters • Connect with candidates to listen, sell and connect people • Navigate complex situations with nuance • Manage emotional side of recruitment • Negotiate Recruitment Technology • Artificial Intelligence provides deep matching • AI answers easy questions to free recruiters to handle complex situations • Provide information quickly and accurately
- 12. 11WE BECOME YOU™ THE SUPERSTAR, DO-EVERYTHING RECRUITER Recruiter Onboarding Sourcing / Cold-calling References / Background HM Relationships Market Analysis
- 13. 12WE BECOME YOU™ THE AUGMENTED TEAM Alignment of technology & experts Market Analysis Candidate Engagement References / Background Candidate Questions Candidate Identification Impression Center Hiring Manager Relationships Reporting & Analytics Bridge Team SkyRecruit Job Posting & Distribution, Social Brand Recruiter
- 15. 14WE BECOME YOU™ • Faster • Multi-channel • Multi-media NEW COMMUNICATION PATTERNS
- 16. 15WE BECOME YOU™ NEW COMMUNICATION PATTERNS
- 17. 16WE BECOME YOU™ • 40% increases YoY in questions on GoArmy.com • Significant number of repeat questions • Huge difficulty staffing message boards and media channels HUGE DEMANDS FOR INFORMATION
- 18. 17WE BECOME YOU™ • U.S. Army chatbot • Answers questions on GoArmy.com to answer entry level recruit questions • Engages 1,550 people each day • Does the work of 55 human recruiters • Answered 10.5 million questions at an estimated human cost of $4 million per year. SARGENT STAR
- 19. 18WE BECOME YOU™ HOW WE THINK WE INTERACT WITH COMPUTERS
- 20. 19WE BECOME YOU™ • Voice • Motion • Haptics YOU’RE NEW INTERFACE
- 21. 20WE BECOME YOU™