Cielo, Inc. is a leading recruitment process outsourcing partner, delivering talent acquisition solutions globally through their cielo talentcloud platform that utilizes AI, automation, and analytics. The webinar discusses new expectations for talent acquisition, such as establishing technology roadmaps and removing outdated processes, as well as the need for future-proofed technology and deeper capabilities in diversity and inclusion. It emphasizes the importance of engaging stakeholders to identify pain points and create strategic plans for effective talent recruitment.