This document discusses various ways to check delays in organizations. It defines what a check and delay mean, and identifies different types of delays depending on the work environment. Some impacts of delays include failure to achieve targets, cost overruns, customer dissatisfaction, and loss of resources. The document recommends several checks on delays such as not procrastinating, keeping time limits in mind, following standard operating procedures, and addressing time-wasting issues like distractions and disorganization. It emphasizes the responsibility of heads of offices to periodically inspect work and ensure proper processing and timely responses from subordinates. Specific checks discussed include submitting monthly arrear statements, issuing reminders after reasonable time periods, and setting time limits for interdepartmental replies. Self-

1. April 16, 2015 M. Nawaz Khalid Arbi 1

2. CHECKS ON DELAYS
BY
MUHAMMAD NAWAZ KHALID ARBI
Director
Provincial Disaster Management Authority
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3. What is a Check
 To stop or arrest the motion suddenly or forcibly
 To restrain; hold in restraint or control
 To cause a reduction, as in rate or intensity; diminish
 To investigate or verify as to correctness
 To prove to be right; correspond accurately
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4. Delay
 To move slowly;
 To stop for a time;
 To put off;
 To procrastinate;
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5. Types of Delays
Depends upon the nature of work and the
work environment.
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6. Impact of Delays
 Failure in achieving targets
 Cost over run
 Customer Dissatisfaction
 Organization earns bad name
 Loss of resources
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7. Checks on Delays
 Do not put of the business
 Keep time limitation in view
 Follow SOPs
 Fight Time Wasting Culprits and Stress
○ Distractions
○ Disorganization
○ Perfectionism
○ Procrastination
○ Rigidity
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8. Checks on Delays
 It is the duty of the Head of an Office or
Superintendent to check delays in the
transaction of business in their offices.
 (1) to ensure proper processing of papers
already in the section
 (2) to ensure that reports called for from
subordinate offices are not delayed. They
must periodically inspect PRs of Clerks,
call book, register of periodicals, stock
file etc.
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9. Monthly Arrear Statements
Monthly arrears statement in the prescribed
form, on the 10th of every month (covering
the end of the previous month) is to be
submitted to the immediate boss.
 list once prepared can continue to be sent to
the boss every subsequent month with
necessary omissions and new additions,
 A new list be prepared after expiry of every
three months.
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10. Reminders /DO Letters
 In the case of pending cases it shall be the
responsibility of the Branch Officer to pursue them
after reasonable lapse of time in each case by
issuing suitable reminders
 The first two reminders to another department or
subordinate office should be an un-official reference
or office memorandum issued after a reasonable
lapse of time.
 The third reminder should be a demi-official letter by
the immediate boss
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11. Reminders /DO Letters
 Where it is necessary to consult various
departments or offices, a definite time limit
for replies shall be fixed, noted on the file,
and, if necessary, communicated to them.
On the expiry of the time limit, it should be
decided whether an express reminder or a
demi-official letter should be issued or the
case proceeded with/without awaiting
further replies.
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12. Remember
 Delayed Dictation / Typing of Minutes will
lose the essence
 Delayed distribution or dispatch of mail will
create embarrassment
 Coming to office late will spoil the day
 If Boss is late comer, subordinates will be
carefree
 Biggest check on delay is learning to
discipline oneself.
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13. April 16, 2015 M. Nawaz Khalid Arbi 13
Questions, if any

14. Thank You
April 16, 2015 M. Nawaz Khalid Arbi 14