Charting Your Path to Effective Contract Management
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The document discusses contract management best practices. It summarizes a presentation given at an Ariba conference, with multiple panelists from large companies discussing how they improved contract management processes at their organizations. Specific tactics discussed include streamlining approval processes, establishing service level agreements with legal teams, improving contract templates, and gradually gaining more autonomy over contract review and approval.
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Charting Your Path to Effective Contract Management
- 1. Charting Your Path to Effective Contract Management © 2011 Ariba, Inc. All rights reserved.
- 2. © 2011 Ariba, Inc. All rights reserved. GK D D D D M M M M F F
- 5. Strengthening Relationships and Increasing Autonomy to Improve Your Contracting Processes John Busch, HCSC © 2011 Ariba, Inc. All rights reserved.
- 17. Building Credibility in a Non-Mandated Organization Tiffany Hughes, JM Family Enterprises, Inc. © 2011 Ariba, Inc. All rights reserved.
- 24. Creating and Measuring Contracting Value Debby Leap, HAVI Global Solutions © 2011 Ariba, Inc. All rights reserved.
- 25. HAVI Global Solutions, LLC Delivering Results for Our Customers Worldwide © 2011 Ariba, Inc. All rights reserved. PACKAGING SERVICES ANALYTICS & SUPPLY CHAIN INTEGRATION SERVICES PROMOTIONAL SERVICES
- 29. Questions © 2011 Ariba, Inc. All rights reserved.
- 33. Charting Your Path to Effective Contract Management © 2011 Ariba, Inc. All rights reserved.
Editor's Notes
- Defense (Sourcing): Begins the play Structured Not risk takers Strikers (Procurement): Finishers Get most attention Midfielders (Contract Mgmt): “ Connect” the play enabling success Need macro view Highly skilled in multiple disciplines all not unlike contracting function that connects Sourcing & Procurement
- Like many business processes, technology can play a part, but how do you get to best-in-class when it comes to contract management? I’ve asked each of our panelists today to take a separate topic and tell their story focusing not only on what they achieved, but HOW they got their and measured success. We want to be sure to get to all the topics, but do absolutely plan to leave time for questions, so jot those questions down. First, John Busch of Health Care Service Corporation will talk about how he and his organizations were able to strengthen relationships and increase autonomy to improve your contracting processes. (tell IACCM story about “standardization” actually inhibiting collaboration and how that simply is not the case.) Next, it is true of virtually all technology deployments, but I think, even more so with CM that change management is one of if not the chief challenge when it comes to implementing a new process. Tiffany Hughes of JM Family is going to talk about how she and her team were able to build credibility at JM Family – a non-mandated organization. Finally, last but not least, Debby Leap of HAVI Global Solutions will discuss…
- Establish a repeatable process that instills confidence within the Legal Department that Contract Management can effectively Negotiate vendor contracts and Mitigate risks to the enterprise
- Strengthen your relationships with strategic business partners by improving your processes.
- Implemented Procuri Contracts in 2007 Migrated to Ariba Sourcing and Contracts from 2009-2010 Information : Ariba provides timely updates for active and aging contracts Accessibility : Internal customer experience with Ariba is easy, leading to increased adoption Reliability : Procurement counts on Ariba to assist in providing our clients with prompt, consistent up to date project status Professionalism : Interaction with Ariba elevates internal customer’s view of Procurement as experienced, knowledgeable members of their team
- Renewal/Expiration Notifications Sent to Procurement and Internal Client alerting of a contract renewal/expiration/maintenance due Internal Clients rely on Ariba for timely reminders of critical and potentially overlooked Agreements Procurement reacts to notifications and ensures renewal/invoice arrive to the proper internal contact and comply with Agreement Predecessor Project/Tree View Link subsequent year renewals to original purchase for easy access to lifecycle pricing and other terms
- Online/Smartphone Approvals Ariba is accessible to approvers regardless of their location or if they are away from the office via their iPhone Customized Reporting Internal Clients have custom reports for projects that are being worked on in their respective departments
- Contract Overview/Attributes: All basic information is captured using custom fields and filling out the Description section of the Contract Workspace Tasks Only use “ To Do ” tasks, mark them started and completed as different reviewers review. Have a “ Notes ” task to mark any pertinent information regarding the process of the Project History All actions have a time and date stamp. Refer to History tab to find out when a step was taken/completed
- Sourcing and Contracts Manager help Procurement to be viewed as a vital part of all projects More interaction with different modules of Ariba allow for other module to be more accepted It ’ s catching on! After interacting with Ariba, other departments and Business Units use Ariba to manage their documents.
- Customer List- Point out Coke (Marketplace Analytics), Johnsonville & Nissan (Model Based Forecasting)
- Scope of Commitment At the onset and audit what actually occurred at the closing stages Align multiple suppliers’ efforts to orchestrate a project, system, specification, investment, business enterprise, joint venture Suppliers’ Performance Management Triggers for performance and milestones GAP Analysis and Scorecarding