Karen Ahuja, Bank of America, AribaLIVE 2011 http://exchange.ariba.com/community/events/aribalive

1. Breakthrough Supplier Enablement © 2011 Ariba, Inc. All rights reserved.

6. The Solution: Ariba Supplier Enablement Enabling Business Collaboration © 2011 Ariba, Inc. All rights reserved. Sales Billing AR/Finance Supplier 1 Supplier 2 Supplier n Sales Billing AR/Finance Sales Billing Receivables Sourcing Procurement AP/Finance Sourcing Procurement AP/Finance Sourcing Procurement AP/Finance Supplier n AR/Finance AP/Finance Ariba Supplier Enablement  Global Expertise  Proven Methodology  Leading Technology Collaborative Business Commerce Buyer 1 Buyer 2 Buyer n

7. Ariba’s Supplier Enablement Framework © 2011 Ariba, Inc. All rights reserved. Methodology Expertise Technology how Ariba Supplier Enablement works

8. Global Expertise Global Team Devoted to Your Success © 2011 Ariba, Inc. All rights reserved. Experienced team of dedicated program managers that onboard, track and educate suppliers Dedicated team of account, product and service managers focused exclusively on supplier satisfaction Experienced operational team focused on adhering to a global SLA of 99.999% uptime Product managers and engineers deliver new capabilities with valued input from supplier council Experienced support team with ability to support suppliers in local language Services and Support Resources Supplier Solutions Team Operations Personnel Product Managers 24x7 Global Support

9. Proven Methodology The Path to Sustainable Success © 2011 Ariba, Inc. All rights reserved. Execution Setup Program Kickoff Ariba Network Setup Customer Education SE Strategy Program Setup Monitor status & manage exceptions Supplier Registration Supplier Help Line SE Flight Plan Supplier education & account setup Waves

11. Supplier Benefits “Simple” • “Self-Explanatory” • “More valuable than anything” Cory Becker, CEO, Proforma Quicksilver The enablement process is simple , managing electronic transactions with our customers is far superior to managing paper, and we can increase our exposure to other customers on the Ariba Network. © 2011 Ariba, Inc. All rights reserved. The Hackett Group Procurement and Accounts Payable Benchmarks 2009 “ In addition to improvements in cycle time and the percentage of transactions conducted electronically, best-in-class enterprises also realize significantly lower costs .” 71% lower processing costs 50% of suppliers enabled 47% lower transaction costs Aberdeen, “Supplier Enablement: Connecting with Suppliers to Build Lasting Relationships” CFOZone.com Smooth sailing for suppliers Dec 07, 2010 Joy Stoelting , Finance Manager , Big Giant Ariba Supplier Enablement was simple and self explanatory . Now, shortly after an invoice is approved I get an email that tells me the scheduled payment date. That is almost more valuable than anything . how Ariba Supplier Enablement works

12. Supplier Enablement Bank of America Karen Ahuja © 2011 Ariba, Inc. All rights reserved.

17. Kimberly-Clark Richard Roe – Manager Procurement – System Support Cindy Fox – Process Development & Support Consultant © 2011 Ariba, Inc. All rights reserved.

21. WellPoint, Inc. Scott Searway © 2011 Ariba, Inc. All rights reserved.

27. Questions © 2011 Ariba, Inc. All rights reserved.

29. Breakthrough Supplier Enablement © 2011 Ariba, Inc. All rights reserved.