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How to Move from Good to Great:
10 Steps to Unlock the Power of Procurement
Mickey North Rizza
BravoSolution, Vice President of Strategic Services
2© All Rights Reserved - Confidential
What You Will Learn
My promise to you:
Present you with a wealth of information to help you
Unlock the Power of Procurement
Make sure you understand:
- Conventional procurement is dead
- The top challenges driving the need for strategic procurement
- Your suppliers must be at the center of your procurement process
- Going from good to great strategic procurement by leveraging technology
3© All Rights Reserved - Confidential
The Next Generation of Procurement
Conventional
Procurement
Optimized
Procurement
Comprehensive
Procurement
Unlocked
Procurement
The Next Generation of Procurement
Unlock Procurement
ValueCaptured
Procurement Maturity
As procurement organizations mature and basic goals are achieved with conventional procurement initiatives,
evolving organizations realize there are greater opportunities to deliver organizational value.
4© All Rights Reserved - Confidential
What’s Driving the Change to Unlocked Procurement?
5© All Rights Reserved - Confidential
Become Unlocked!
Unlock the Power of Procurement
Use the Right Keys and Move from Conventional Procurement
6© All Rights Reserved - Confidential
1. Moving from ‘e’fficient to ‘e’ffective and Value Driven
Efficiency Metrics Effectiveness and Value Metrics
Cost Savings/Cost Avoidance
• realized savings as a % of identified savings
• refunds, credits and rebates from suppliers
• value of improved warranties
• value of negotiated additional benefits
Supplier & Industry Development
• potential local suppliers identified
• # of new sources of particular goods and services
• # of suppliers in supplier development programs
Supplier Performance
• on-time delivery
• quality
• negotiation
• cost targets
Efficiency of Internal Procurement Systems & Processes
• % of electronic procurement spend
• % of Pcard spend
• % of spend under contract
• requisition to order cycle time
• source to contract execution cycle time
• order to delivery cycle time
• procurement operation costs as a % of managed spend
• reduction in transactions & inventory management costs
TVM: Highest Value to Cost Ratio (evaluates & minimizes risk)
Value Creation: Economics and Societal Benefits Relative to
Costs
Profitability Increase
Time to Value
Returns to Shareholders
# and Types of Ideas/Patents Generated & Implemented
per Supplier
# and Types of Ideas/Projects in the Innovation Pipeline with
Projected Value
Net Present Value of New Product Portfolio
ROI on Innovation Projects
Revenue Increase
Improvements of EVA, ROIC, ROA
Source: ISM, CIPS, Spend Matters
7© All Rights Reserved - Confidential
Strategic Procurement Ensures Efficiency and
Effectiveness
Conventional procurement operates
in information and process silos
Strategic procurement drives value through an
integrated lifecycle process and supplier lifetime value
8© All Rights Reserved - Confidential
Operating Principles
2. Moving from Reactive to Proactive
Reactive
• Procurement is a cost center
• Procurement receives a specification
• Procurement rejects defective materials
• Procurement reports to Finance or Operations
• Procurement responds to market conditions
• Problems are the supplier’s responsibility
• Price is the main variable for decision
• Emphasis is on yesterday and today
• Technology systems are independent of suppliers
• Negotiation is win/lose
• Plenty of suppliers = security
• Plenty of stock = security
• Suppliers’ communication is one way—”do as I say”
• Process, cycle time and efficiency are metric-focused
• Technology-enabled; low adoption
• Procurement receives information and acts upon it
• Procurement’s main target is cost savings
• Information is power
Proactive
• Procurement can add substantial value
• Procurement & suppliers contribute to the specification
• Procurement avoids defective suppliers
• Procurement is strategic, reporting to CEO
• Procurement influences the market
• Problems are a shared responsibility with the supplier
• Total cost and value are the major decision factors
• Emphasis is on strategy and business plans
• Technology systems may be integrated with suppliers’ systems
• Negotiation is win-win or better
• Plenty of suppliers = lost opportunities
• Plenty of stock = waste
• Suppliers’ and Buyers’ communication at all levels of the organization
• Efficiency and effectiveness are the baseline; metrics are valued
• Technology-enabled, optimized business processes
• Procurement actively pursues outcomes with the business & suppliers
• Procurement can impact revenue, profitability, ROIC and ROA
• Information is valuable if shared
9© All Rights Reserved - Confidential
Procurement Service & Delivery
3. Scattered vs. Optimized Procurement Service &
Delivery
• Lack of focus (e.g.,
business unit requirement)
• Communication barrier
(e.g., with internal
stakeholders)
• Common supplier’s
different behavior in terms
of geographic
or market segments
DisAdvantages
Centralized
Advantages
• Reduced purchasing cost
(bulk purchase)
• Consolidated supplier
database
• Strategic focus and
improved planning
• Better communication with
internal stakeholders
• Swift response
• Easily managed cultural,
geographical, political,
taxation, etc., issues
• Loss of better supply
opportunity
• Lack of standardization
• Operational against strategic
focus
Center-Led
Advantages
Decentralizeda
DisAdvantages
10© All Rights Reserved - Confidential
4. Conciliator vs. Opportunistic
11© All Rights Reserved - Confidential
Spend Management Supply Market
Addressable Spend
Procurement Control
Under Contract
5. Extreme Spend Focus vs. Supply Market Focused
Internal Facing External Facing
12© All Rights Reserved - Confidential
6. IT Investment with Little Adoption vs. IT Investment
with Maximized ROI
Low Adoption Maximize ROI
• NIH - Not Invented Here
• Cool tool but doesn’t solve the business problem
• Set the expectations and then they are not met
• Do not plan for the business process to be different
• Stick vs. carrot
• Make the business case
- Efficiency
- Asset utilization
- Customer response
• Set expectations
• Find a Partner not a vendor
• Plan beyond go-live
• Measure the impact & change
• Show the ROI
13© All Rights Reserved - Confidential
7. Missing Knowledge and Talent vs. Talent and
Knowledge Orrganized for Success
Waverly labs
14© All Rights Reserved - Confidential
8. Little Organization Alignment vs. 360° Business
Alignment
Alignment
Uncover What is Holding You Back
65% of organizations have an agreed-upon strategy
14% of employees understand the organization’s strategy
< 10% of all organizations successfully execute the strategy
Source: Larry Myler & Rosariolongo
15© All Rights Reserved - Confidential
30% of Misalignment is
due to the data
65% of Misalignment is
due to different definitions
5% of Misalignment is
due to different drivers
8. Little Organization Alignment vs. 360° Business
Alignment
16© All Rights Reserved - Confidential
9. Reward Focused vs. Risk Eliminator
Reward vs. Eliminator
Types of Supplier Relationship Management
Supplier collaboration
creates new value
beyond the contract
Supplier performance
management moderately
improves value...
Basic management allows
value to escape..
Value
Time
Contract
Signed
Currently 60% of Procurement‘s
supplier focused time
Adapted from CEB
17© All Rights Reserved - Confidential
10. Low Supplier Focus vs. Supplier & Partner Focus
LOW HIGH
LOWHIGH
Source: ©2015 Vested®
Potential to Create Value
Dependency/Risk
18© All Rights Reserved - Confidential
10 Steps to Unlock the Power of Procurement
Start the Movement and Unlock the Power of Procurement
Conventional Procurement Unlocked Procurementto
1. ‘e’fficient, learning how to be ‘e’ffective
2. Reactive
3. Scattered Procurement Service & Delivery
4. Conciliatory
5. Extreme Spend-Focus
6. IT Investments with Low Adoption
7. Missing Knowledge & Talent
8. Little Organizational Alignment
9. Reward-Focused
10. Low Supplier Focus
1. e’fficient, e’ffective, & Value-Driven
2. Proactive
3. Optimized Procurement Service Delivery
4. Opportunistic
5. Supply Market-Focused
6. IT Investments = Maximized ROI
7. Knowledge & Talent Organized for Success
8. 360° Business Alignment
9. Risk Eliminator
10. Supplier & Partner Facilitator
19© All Rights Reserved - Confidential
Met the Objectives
Presented a wealth of information & examples to help you
Unlock the Power of Procurement
- Conventional procurement is dead
- The top challenges driving the need for strategic procurement
- Your suppliers must be at the center of your procurement process
- Going from good to great strategic procurement by leveraging technology
Stay tuned for future ‘in-depth webinars’ to assist you on your journey
going from good to great.
20© All Rights Reserved - Confidential
Questions?
21© All Rights Reserved - Confidential
Contact Information
Mickey North Rizza
BravoSolution, VP, Strategic Services
m.northrizza@bravosolution.com
Twitter: @MNorthRizza
Visit us at BravoSolution.com

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BravoSolution - 10 Steps to Unlock the Power of Procurement

  • 1. How to Move from Good to Great: 10 Steps to Unlock the Power of Procurement Mickey North Rizza BravoSolution, Vice President of Strategic Services
  • 2. 2© All Rights Reserved - Confidential What You Will Learn My promise to you: Present you with a wealth of information to help you Unlock the Power of Procurement Make sure you understand: - Conventional procurement is dead - The top challenges driving the need for strategic procurement - Your suppliers must be at the center of your procurement process - Going from good to great strategic procurement by leveraging technology
  • 3. 3© All Rights Reserved - Confidential The Next Generation of Procurement Conventional Procurement Optimized Procurement Comprehensive Procurement Unlocked Procurement The Next Generation of Procurement Unlock Procurement ValueCaptured Procurement Maturity As procurement organizations mature and basic goals are achieved with conventional procurement initiatives, evolving organizations realize there are greater opportunities to deliver organizational value.
  • 4. 4© All Rights Reserved - Confidential What’s Driving the Change to Unlocked Procurement?
  • 5. 5© All Rights Reserved - Confidential Become Unlocked! Unlock the Power of Procurement Use the Right Keys and Move from Conventional Procurement
  • 6. 6© All Rights Reserved - Confidential 1. Moving from ‘e’fficient to ‘e’ffective and Value Driven Efficiency Metrics Effectiveness and Value Metrics Cost Savings/Cost Avoidance • realized savings as a % of identified savings • refunds, credits and rebates from suppliers • value of improved warranties • value of negotiated additional benefits Supplier & Industry Development • potential local suppliers identified • # of new sources of particular goods and services • # of suppliers in supplier development programs Supplier Performance • on-time delivery • quality • negotiation • cost targets Efficiency of Internal Procurement Systems & Processes • % of electronic procurement spend • % of Pcard spend • % of spend under contract • requisition to order cycle time • source to contract execution cycle time • order to delivery cycle time • procurement operation costs as a % of managed spend • reduction in transactions & inventory management costs TVM: Highest Value to Cost Ratio (evaluates & minimizes risk) Value Creation: Economics and Societal Benefits Relative to Costs Profitability Increase Time to Value Returns to Shareholders # and Types of Ideas/Patents Generated & Implemented per Supplier # and Types of Ideas/Projects in the Innovation Pipeline with Projected Value Net Present Value of New Product Portfolio ROI on Innovation Projects Revenue Increase Improvements of EVA, ROIC, ROA Source: ISM, CIPS, Spend Matters
  • 7. 7© All Rights Reserved - Confidential Strategic Procurement Ensures Efficiency and Effectiveness Conventional procurement operates in information and process silos Strategic procurement drives value through an integrated lifecycle process and supplier lifetime value
  • 8. 8© All Rights Reserved - Confidential Operating Principles 2. Moving from Reactive to Proactive Reactive • Procurement is a cost center • Procurement receives a specification • Procurement rejects defective materials • Procurement reports to Finance or Operations • Procurement responds to market conditions • Problems are the supplier’s responsibility • Price is the main variable for decision • Emphasis is on yesterday and today • Technology systems are independent of suppliers • Negotiation is win/lose • Plenty of suppliers = security • Plenty of stock = security • Suppliers’ communication is one way—”do as I say” • Process, cycle time and efficiency are metric-focused • Technology-enabled; low adoption • Procurement receives information and acts upon it • Procurement’s main target is cost savings • Information is power Proactive • Procurement can add substantial value • Procurement & suppliers contribute to the specification • Procurement avoids defective suppliers • Procurement is strategic, reporting to CEO • Procurement influences the market • Problems are a shared responsibility with the supplier • Total cost and value are the major decision factors • Emphasis is on strategy and business plans • Technology systems may be integrated with suppliers’ systems • Negotiation is win-win or better • Plenty of suppliers = lost opportunities • Plenty of stock = waste • Suppliers’ and Buyers’ communication at all levels of the organization • Efficiency and effectiveness are the baseline; metrics are valued • Technology-enabled, optimized business processes • Procurement actively pursues outcomes with the business & suppliers • Procurement can impact revenue, profitability, ROIC and ROA • Information is valuable if shared
  • 9. 9© All Rights Reserved - Confidential Procurement Service & Delivery 3. Scattered vs. Optimized Procurement Service & Delivery • Lack of focus (e.g., business unit requirement) • Communication barrier (e.g., with internal stakeholders) • Common supplier’s different behavior in terms of geographic or market segments DisAdvantages Centralized Advantages • Reduced purchasing cost (bulk purchase) • Consolidated supplier database • Strategic focus and improved planning • Better communication with internal stakeholders • Swift response • Easily managed cultural, geographical, political, taxation, etc., issues • Loss of better supply opportunity • Lack of standardization • Operational against strategic focus Center-Led Advantages Decentralizeda DisAdvantages
  • 10. 10© All Rights Reserved - Confidential 4. Conciliator vs. Opportunistic
  • 11. 11© All Rights Reserved - Confidential Spend Management Supply Market Addressable Spend Procurement Control Under Contract 5. Extreme Spend Focus vs. Supply Market Focused Internal Facing External Facing
  • 12. 12© All Rights Reserved - Confidential 6. IT Investment with Little Adoption vs. IT Investment with Maximized ROI Low Adoption Maximize ROI • NIH - Not Invented Here • Cool tool but doesn’t solve the business problem • Set the expectations and then they are not met • Do not plan for the business process to be different • Stick vs. carrot • Make the business case - Efficiency - Asset utilization - Customer response • Set expectations • Find a Partner not a vendor • Plan beyond go-live • Measure the impact & change • Show the ROI
  • 13. 13© All Rights Reserved - Confidential 7. Missing Knowledge and Talent vs. Talent and Knowledge Orrganized for Success Waverly labs
  • 14. 14© All Rights Reserved - Confidential 8. Little Organization Alignment vs. 360° Business Alignment Alignment Uncover What is Holding You Back 65% of organizations have an agreed-upon strategy 14% of employees understand the organization’s strategy < 10% of all organizations successfully execute the strategy Source: Larry Myler & Rosariolongo
  • 15. 15© All Rights Reserved - Confidential 30% of Misalignment is due to the data 65% of Misalignment is due to different definitions 5% of Misalignment is due to different drivers 8. Little Organization Alignment vs. 360° Business Alignment
  • 16. 16© All Rights Reserved - Confidential 9. Reward Focused vs. Risk Eliminator Reward vs. Eliminator Types of Supplier Relationship Management Supplier collaboration creates new value beyond the contract Supplier performance management moderately improves value... Basic management allows value to escape.. Value Time Contract Signed Currently 60% of Procurement‘s supplier focused time Adapted from CEB
  • 17. 17© All Rights Reserved - Confidential 10. Low Supplier Focus vs. Supplier & Partner Focus LOW HIGH LOWHIGH Source: ©2015 Vested® Potential to Create Value Dependency/Risk
  • 18. 18© All Rights Reserved - Confidential 10 Steps to Unlock the Power of Procurement Start the Movement and Unlock the Power of Procurement Conventional Procurement Unlocked Procurementto 1. ‘e’fficient, learning how to be ‘e’ffective 2. Reactive 3. Scattered Procurement Service & Delivery 4. Conciliatory 5. Extreme Spend-Focus 6. IT Investments with Low Adoption 7. Missing Knowledge & Talent 8. Little Organizational Alignment 9. Reward-Focused 10. Low Supplier Focus 1. e’fficient, e’ffective, & Value-Driven 2. Proactive 3. Optimized Procurement Service Delivery 4. Opportunistic 5. Supply Market-Focused 6. IT Investments = Maximized ROI 7. Knowledge & Talent Organized for Success 8. 360° Business Alignment 9. Risk Eliminator 10. Supplier & Partner Facilitator
  • 19. 19© All Rights Reserved - Confidential Met the Objectives Presented a wealth of information & examples to help you Unlock the Power of Procurement - Conventional procurement is dead - The top challenges driving the need for strategic procurement - Your suppliers must be at the center of your procurement process - Going from good to great strategic procurement by leveraging technology Stay tuned for future ‘in-depth webinars’ to assist you on your journey going from good to great.
  • 20. 20© All Rights Reserved - Confidential Questions?
  • 21. 21© All Rights Reserved - Confidential Contact Information Mickey North Rizza BravoSolution, VP, Strategic Services m.northrizza@bravosolution.com Twitter: @MNorthRizza Visit us at BravoSolution.com