Charrisse N Smith is seeking a position that provides advancement opportunities. She has over 15 years of experience in various roles including security officer, para-transit driver, certified nursing assistant, home health aide, warehouse worker, receptionist, and janitorial work. Her skills include assisting patients, driving vehicles, monitoring security, cleaning, customer service, and following safety procedures. She has certifications as a nursing assistant and security officer and seeks to establish her career.

1. Charrisse N Smith
1822 Ector Road
Jacksonville, FL 32211
Phone: 904-418-1836
charrissesmith@gmail.com
Objective
I want to succeed in a stimulating and challenging environment that will provide me with advancement
opportunities and establish a career for myself.
Abilities
 More than five years’ experience.
 Great skills in utilizing building security and lock systems and procedures
 Excellent ability to detect problems and report information to appropriate personnel
 Exceptional ability to drive motor vehicles
 Remarkable ability to understand and follow safety procedures
 Strong ability to understand and follow specific instructions and procedures
Employment History
Para-Transit Driver
10/2015 – 08/2016 Gresham Transportation Jacksonville, FL
 Promptly pick up and drop off riders according to a schedule
 Help passengers board and exit the vehicle and ensure their safety
 Fastening wheelchairs and other medical or mobility equipment in a secure fashion
 Responsible for maintaining records and trip logs that outline driving activities
Certified Nursing Assistant
01/2015 – 08/2015 Senior Helpers Jacksonville, FL
 Assist with walking and light exercise
 Plan and prepare meals, followed by clean-up
 Monitor food expiration dates, make future meals
 Make beds and change linens, as needed
 Light housekeeping to include dusting and vacuuming
 Assist with bathing, dressing and grooming
 Laundry and ironing
 Take out garbage
 Run errands (pickup prescriptions, dry cleaning)
 Engage in physical and mental exercises
 Provide medication reminders
 Escort on appointments (hair salon, physical therapy, etc)
 Companionship
 Record daily care notes
 Report any significant client changes to the Agency

2. Warehouse
03/2014 - 01/2015 Remedy Intelligence Staffing Jacksonville, FL
 Organizing goods and products for outgoing delivery, as well as safeguarding of merchandise.
 Ability to follow rules and regulations to help foster a safe and orderly work atmosphere.
 Being attentive to defective and/or anti-theft alarms on goods
 Assorting, bagging, and packaging goods.
Home Health Aide
12/2011 – 05/2014 JMAX Healthcare Jacksonville, FL
 Feed, bathe and dress patients
 Take patient vital signs
 Serve meals, make beds and keep rooms clean
 Answer calls for help and observe changes in a patient's condition or behavior
 Lift patients into beds, wheelchairs, exam tables, etc
 Change bed sheets and restock rooms with necessary supplies
 Clean and sanitize patient areas
Security Officer
04/2010 – 12/2011 River City Security Services Inc. Jacksonville, FL
 Monitor and authorize entrance and departure of employees, visitors, and other persons to guard
against theft and maintain security of premises
 Write reports of daily activities and irregularities, such as equipment or property damage, theft,
presence of unauthorized persons, or unusual occurrences
 Call police or fire departments in cases of emergency, such as fire or presence of unauthorized
persons.
 Warn persons of rule infractions or violations, and apprehend or evict violators from premises,
using force when necessary
 Operate detecting devices to screen individuals and prevent passage of prohibited articles into
restricted areas
Teacher's Aide/Certified Nursing Assistant
10/2008 - 03/2009 Duval County School Board Jacksonville, FL
 Assisting teacher with students
 Grading and filing papers
 Administering a catheter twice daily
 Assisting with daily grooming and hygiene
 Changing bandages on stoma as needed
 Assisting with cafeteria and bus duty
 Provide extra assistance to students with special needs, such as non-English-speaking students
or those with physical and mental disabilities
 Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field
trips
Security Guard
03/2007 - 04/2008 Weiser Security Services Jacksonville, FL
 Informed and warned violators of rule infractions, such as loitering, smoking, or carrying forbidden

3. articles
 Provided escort services for visitors, students, staff, faculty, and individuals responsible for
transportation of monies
 Provided public assistance, including lockout services and information
Janitorial
05/2006 - 10/2008 Whitaker Janitorial Services Jacksonville, FL
 Clean building floors by sweeping, mopping, scrubbing, or vacuuming them
 Gather and empty trash
 Service, clean, and supply restrooms
 Follow procedures for the use of chemical cleaners and power equipment, in order to prevent
damage to floors and fixtures
 Monitor building security and safety by performing such tasks as locking doors after operating
hours and checking electrical appliance use to ensure that hazards are not created
 Clean and polish furniture and fixtures
 Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and
squeegees
 Mix water and detergents or acids in containers to prepare cleaning solutions, according to
specification
Receptionist
05/2005 - 11/2007 Prosperity Mortgage Inc. Jacksonville, FL
 Answered, screened and directed inbound phone calls
 Received and assisted clients and escorted them to correct destinations; offices, rooms or
meeting rooms
 Performed general secretarial duties, including – meeting scheduling, appointment set up, faxing
and mailing
 Took verbal and written messages and transmitted them to exact person/destination.
 Received and sorted email and electronic deliveries
 Maintained meeting diary – manually or electronically, as required.
 Accepted letters and packages delivered to the front desk and distributed to appropriate staff.
 Handled general requests for information and data.
 Interacted well with the public.
 Handled delicate situations, such as – customer requests, special needs and complaints.
 Performed basic customer service functions.
 Coordinated maintenance of the front desk reception area equipment, furniture, lighting,
applications and brochures.
 Maintained a neat, tidy and pleasant appearance of the reception area
Drivers
06/2004 - 05/2005 Hertz Rental Cars Jacksonville, FL
 Record transactions on customer receipts
 Transport vehicles to other Hertz locations throughout Florida and Georgia
 Write customer orders and sales contracts according to company guideline
 Detailing exterior of vehicles
 Assisting with customer service
 Adhering to "The customer is always right" rule

4. Assistant Manager/Cashier
07/1998 - 01/2001 Lee's Famous Chicken Jacksonville, FL
 Receive payment by cash, check, credit cards, or automatic debits
 Issue receipts, refunds, credits, or change due to customers
 Assist customers by providing information and resolving their complaints
 Establish or identify prices of goods, services, and tabulate bills using calculators, cash registers, or
optical price scanners
 Assist cooks in kitchen by preparing food, washing dishes, and floors
Youth Counselor
08/1995 - 12/1997 Volunteers of
America
Plainfield, NJ
 Assisted group home supervisor with intakes and admission
paperwork
 Assisted with cooking and light housekeeping
 Assisting and monitoring children who take medicine(s)
 Keeping a log on the time medicines was administered
 Assisting with monthly activities
 Transporting children to appointments and school
 Contacted case manager and police of any child(ren) who were
missing
Education History
Completion Date Issuing
Institution
Location Qualification Course of Study
05/05/2008 Affordable
Training
Jacksonville,
FL
Vocational School Certificate Home Health Aide
04/24/2008 Affordable
Training
Jacksonville,
FL
Vocational School Certificate Nursing Assistant
05/04/2007 Department of
Education
Jacksonville,
FL
General Educational
Development (GED) Certificate
General High School
Curriculum
Certifications
Certification Title Issuing Organization Completion Date Expiration Date
State Certified Nursing
Assistant
State of Florida Health
Department
10/2013 05/2016
Security Officer State of Florida 03/2012 03/2016
Class E Driver License State of Florida 11/2011 11/2019
T.W.I.C Card U.S. Government 04/2010 04/2015

5. Additional Information
 State Certified Nursing Assistant and Home Health Aide
 Class "D" Security License
 Class "E" Driver's License
 Volunteer for the Y.M.C.A summer program in Plainfield, N.J (1992-1995)
 Volunteer for Volunteers of America/Respite Group Home for Displaced Children.
References Available on Request