KeonaWrightResume
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Keona Wright is an experienced phlebotomist with over 5 years of experience in healthcare. She has proficiency in blood collections through venipuncture and capillary technique for patients of all ages. Wright is skilled in additional procedures such as urine drug screens, paternity collections, and breath/saliva alcohol testing. She is well-versed in medical terminology and focuses on providing proactive, responsible patient care.
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KeonaWrightResume
- 1. KEONA S. WRIGHT JOB TARGET: PHLEBOTOMIST E: keona.s.jones@gmail.com H: 804-658-5333 Summary of Qualifications Experienced and client-focused phlebotomist with over 5 years of experience in healthcare field. Proficiency in blood collections by venipuncture and capillary technique from patients of all age groups. Skilled in urine drug screen collections, paternity collections, and breath/saliva alcohol testing. Proven ability to calm down patients before procedure while educating on blood transfusions, diagnostic testing and sample drawing. Well versed with medical terminology associated with lab testing and phlebotomy. Detail-oriented with a focus on providing proactive, flexible and responsible care. o Venipuncture and Fingerstick o Proactive Problem Solving o Trustworthiness & Ethics o Medical Terminology o Medical Records Review o Quality Assurance and Controls o Instruments Maintenance o Specimen Integrity/Storage Education/Credentials Medical Assistant Certificate, Medical Careers Institute, 2003 Related Professional Experience Phlebotomist, Carillion Health System, Richmond, VA August 2008-April 2010 o Administered between 20-40 daily blood draws for a diverse group of patients, to include pediatric and geriatric clients. o Conferred with patients in explaining procedures, gaining cooperation and relieving fears. o Handled and processed venipuncture, electrocardiogram, urine analysis, blood testing, centrifuging/autoclaving. o Prepared specimen for main lab work, compiled daily logs, and processed lab inventory replenishment. Head Phlebotomist, Glenside Family Physicians, Richmond, VA September 2005-October 2006 o Managed and trained a staff of 10+ employees on delivering quality patient care. o Established and maintained effective working relationships with patients and internal partners. o Ordered lab supplies and coordinated incoming medical equipment and invoicing punctually. o Scheduled appointments and reschedules for 20+ patients daily via phone and in-person. Medical Assistant/Phlebotomist, Medical Office Associates, Richmond, VA May 2003-April 2005 o Acted as the First Impressions Ambassador facilitating registration, medical history review, and insurance retrieval. o Requested files and records from other healthcare providers applying HIPPA. o Prepared and coordinated specimens and cultures for dispatch to laboratory. o Obtained initial lab results and performed patient vitals.
- 2. KEONA S. WRIGHT JOB TARGET: PHLEBOTOMIST E: keona.s.jones@gmail.com H: 804-658-5333 Additional Professional Experience Customer Service Manager, Food Lion, Richmond, VA September 2013-Present o Promoted 3 times in 3 years, from customer service rep, to assistant customer service manager to mgr. o Manage close to $20K deposits on a daily basis, overseeing all register transactions validity. o Recruit, train, and supervise close to 25 customer service reps and cashiers on a daily basis. o Foster an environment of impeccable customer service enjoyed by customers. o Proactively diffuse complaints and empower employees to deliver top performance. Owner/Operator, Being a Blessing Child Care, Richmond, VA October 2010-Septemebr 2013 o Provided daily care and attention for six (6) children ranging in age from infant to 4 years old. o Observed and applied developmental programs, reported back to parents/guardians. o Maintained records of children’s growth, development and behaviors. o Supervised children’s play area and administered play and learning applicable to age of child. o Taught and coordinated daily routines to include dressing, toileting, eating, and sleeping. o Set-up childcare setting in accordance to state Department of Social Services guidelines.