The document discusses Citygram, a project in Charlotte, North Carolina that aims to make open data more meaningful at the neighborhood level. It notes that residents currently learn about developments through word of mouth or local newspapers, but not always easily on the city website. Citygram worked to take raw city data and make it open and understandable to encourage community engagement. It highlights some community members provided input and ideas. The document also thanks those involved in the project and provides contact information.

2. CITYGRAM IN
CHARLOTTE
Making Open Data Meaningful
at the Neighborhood Level
TWYLA MCDERMOTT
Innovation & Technology Manager,
City of Charlotte
@twylamcdermott
!
TIFFANY CHU
2014 Code for America Fellow
@tchu88

3. COMMUNITY+
Neighborhood and
Business Services
Innovation and
Technology
ENGAGEMENT
OPEN
DATA

4. CharlotteNC.gov Login
Open Charlotte
City of Charlotte Open Data Portal
Search Data Content
About Open Charlotte Maps & Info Products Partners & Links Public Records Request
Welcome to Open Charlotte Providing accessable City services, operations and statistical data to promote
community engagement, stimulate innovation and increase productivity.
Charlotte > Open Data
311/Services Arts & Education Business & Budget

6. Rickey H, 57
We’d like a heads up on compatible and
incompatible development coming into our
community. As things occur around us…
I want to know what's
coming so we can be
proactive vs.
reactive.
— RICKEY H, PRESIDENT OF REID PARK
ASSOCIATION

7. HOW DO PEOPLE FIND
OUT WHAT’S
HAPPENING IN THEIR
AREA TODAY?
WORD OF
MOUTH
WORD OF
MOUTH
THE LOCAL
NEWSPAPER
CITY LIAISON
IF THEIR
NEIGHBORHOOD HAS
ONE
CITY WEBSITE
WORD OF
MOUTH
IF THEY KNOW
WHERE TO LOOK

8. THE OPPORTUNITY
THE CITY HAS A TON OF RAW DATA IN
MANY DEPARTMENTS THAT IS NOT
EASILY DISCOVERABLE.
OUR APPROACH
How can we make raw data
not only open, but also
meaningful to people?

9. How can open data
be a platform for
community engagement?

13. Rickey H
Jan P
Jeff P
Bob S
Nola
Jessica P
Chini N Candice
Geoff Y

14. SO MANY
IDEAS!
SO LITTLE
RESOURCES
AWARENESS OF
THE VALUE OF
OPEN DATA
TEMPER THE
STATUS QUO
EMERGENT
OUTCOMES
WHAT HAVE WE LEARNED THIS YEAR?

15. DATA + INNOVATION IN CHARLOTTE

17. LEXINGTON, KY SEATTLE, WA

18. special thanks to Tom Warshauer
Jeff Stovall
Hyong Yi
Pat Mumford
The Knight Foundation
Susan Patterson
Jim van Fleet
Jill Bjers
Erik Schwartz
Livien Yin
Lyzi Diamond

19. citygram.org
citygram@codeforamerica.org
#citygram
v
@twylamcdermott
@tchu88
@invisiblefunnel
@ardouglass

20. NAME, TITLE | ORGANIZATION | @TWITTER
TWYLA MCDERMOTT
Innovation & Technology Manager,
City of Charlotte
@twylamcdermott
!
TIFFANY CHU
2014 Code for America Fellow