Health Information Breakout
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9 in 10 Americans have difficulty understanding basic health information. A little design thinking can go a long way in helping people understand and use health-related services. Together, we’ll discuss and critique a few materials from government agencies. Based on your suggestions for improving them, we’ll create a collaborative redesign live during the workshop.
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Health Information Breakout
- 1. @mollyampersand YOU can design better health information! With your host Molly McLeod molly@codeforamerica.org
- 2. I can’t help thinking about how things could be better. @mollyampersand
- 5. REMEMBER ONE BUT MORE @mollyampersand
- 6. This is helpful @mollyampersand
- 7. Not clearly organized @mollyampersand
- 9. Wait… @mollyampersand This is the information I need!
- 10. @mollyampersand
- 11. @mollyampersand In other words...
- 12. Design isn’t (only) making things pretty. @mollyampersand
- 13. Design is how things work. @mollyampersand
- 14. @mollyampersand
- 15. Bad design kills people. @mollyampersand
- 16. Health literacy matters. @mollyampersand
- 17. 9 in 10 Americans have limited health literacy @mollyampersand
- 18. Courtesy of CommunicateHealth @mollyampersand
- 19. @mollyampersand v v Courtesy of CommunicateHealth
- 20. What can we do? @mollyampersand
- 21. What can we do? Write in plain language! @mollyampersand
- 22. What can we do? Write in plain language! Design clearer information! @mollyampersand
- 24. Audience Who are they? What are their needs? @mollyampersand
- 25. Goals What do they need to know? What’s your main message? @mollyampersand
- 26. Hierarchy What’s the order in which they need to know the information? @mollyampersand
- 27. Call to Action What do they need to do next? @mollyampersand
- 28. Choosing a Font Sans Serif Comic Sans Helvetica Apply for CalFresh @mollyampersand Apply for CalFresh Times New Roman Apply for CalFresh Papyrus Apply for CalFresh! Serif These fonts are harder to read.
- 29. Choosing a Font Apply for CalFresh Montserrat Calibri Apply for CalFresh Apply for CalFresh Source Sans Mission Gothic @mollyampersand Apply for CalFresh Sans serif fonts are usually easier to read.
- 30. Font Size (Print) 22-48 pt: headers 12-16 pt: paragraph/body text 8-11 pt: honey I shrunk the type! @mollyampersand
- 31. Line Length 20+ words per line: too long Medi-Cal eligibility is now simpler than ever. For most individuals, Medi-Cal eligibility will be based on your household size and your income. Medi-Cal will also attempt to verify your information electronically so you may be found eligible for benefits without ever having to provide paper verifications. 10-15 words per line: just right Medi-Cal eligibility is now simpler than ever. For most individuals, Medi-Cal eligibility will be based on your household size and your income. Medi-Cal will also attempt to verify your information electronically so you may be found eligible for benefits without ever having to provide paper verifications. @mollyampersand
- 32. Line Spacing 1 / 100%: so tight Medi-Cal eligibility is now simpler than ever. For most individuals, Medi-Cal eligibility will be based on your household size and your income. Medi-Cal will also attempt to verify your information electronically so you may be found eligible for benefits without ever having to provide paper verifications. 1.2-1.4 / 120%-140%: ahh, breathing room Medi-Cal eligibility is now simpler than ever. For most individuals, Medi-Cal eligibility will be based on your household size and your income. Medi-Cal will also attempt to verify your information electronically so you may be found eligible for benefits without ever having to provide paper verifications. @mollyampersand
- 33. Hierarchy @mollyampersand Apply for Medi-Cal Frequently Asked Questions How does Covered California work with Medi-Cal? Covered California will act as a “one-stop shop” for health insurance. Not enough Too much Juuuust right Apply for Medi-Cal Frequently Asked Questions How does Covered California work with Medi-Cal? Covered California will act as a “one-stop shop” for health insurance. Apply for Medi-Cal Frequently Asked Questions How does Covered California work with Medi-Cal? Covered California will act as a “one-stop shop” for health insurance.
- 35. Summary @mollyampersand Sans Serif Make it big! 12-16 pt for body text 10-15 words per line 1.2-1.4 spacing Medi-Cal eligibility is now simpler than ever. For most individuals, Medi-Cal eligibility will be based on your household size and your income. Fonts Font Size Line Length & Spacing Hierarchy Create a clear path for the eye to follow Layout Keep it simple
- 36. @mollyampersand Questions? Y’all are design experts already, I know it.
- 38. Who’s the audience? What is the main message? How should the information be organized? What’s the call to action? What would you do differently? @mollyampersand Circle it! Draw on it! Mark it up! Sketch something new!
- 39. Build up time! @mollyampersand
- 40. You can design. Go forth and redesign all the things! Molly McLeod molly@codeforamerica.org @mollyampersand