This document describes the various cloud-based energy monitoring and demand response services provided by Charge Bliss, including multi-site and individual location dashboards showing energy usage over 72 hours, advanced energy cost analysis across sites and devices, real-time monitoring of devices like lighting panels and HVAC systems, demand control that responds to signals and limits peak usage, analysis of demand and load shifting events, parametric monitoring of loads and HVACs to detect issues, and integration of generation sources like solar with net metering and demand limiting.