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Chapter 5:
Leading and Managing Personnel
Planning and Administering Early Childhood Programs
Tenth Edition
Nancy Freeman
Celia A. Decker
John R. Decker
Prepared by:
Nancy K. Freeman
Tere Holmes
Kris Curtis
5-2
Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e
© 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved
The staff is the biggest influence on
program quality
•The best programs have
○Highly qualified employees
○Low teacher turnover
5-3
Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e
© 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved
Three Criteria that determine
program quality & job satisfaction:
• Staff must meet minimal qualifications
• All staff understand and agree with the program’s
vision and mission
• Staff accept personal ownership and responsibility
for the program.
5-4
Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e
© 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved
Challenges to recruiting &
retaining quality staff
• Low compensation – similarly qualified personnel
in other fields often earn more
• High job stress – long hours, noisy & busy
classrooms, physically demanding work
• Inadequate training – teachers often bring little
specialized training
• Lack of administrative support – directors often
have little specialized training
5-5
Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e
© 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved
The Director’s Role
• Leadership – working with people:
e.g. planning, mentoring, guiding, advising
• Management – organizational duties: e.g.
implementing regulations, abiding by contracts,
personnel services
5-6
Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e
© 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved
Are most directors prepared?
• Fewer than 20% of directors planned a career in
administration.
• 90% of directors come from the ranks of teachers.
They learn on the job!
5-7
Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e
© 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved
Personal Qualities of
Effective Directors
• Dedicated, focused, organized
• Physical & mental stamina
• Open to new ideas
• Effective communicator
• Flexible, cheerful, & warm
• Understands own skills & needs
• Committed to success, honest
• Learns from mistakes
5-8
Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e
© 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved
Directors as Personnel Managers
They are responsible for hiring and managing
• Primary Personnel
○ Teachers
○ Assistant Teachers (or Teacher Aides)
• Support Personnel
○ Dieticians, food service, office staff, volunteers
5-9
Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e
© 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved
Primary Personnel
• Role: Work directly with children to support learning
and development.
• Responsibilities:
○ Assume leadership in the program
○ Implement program’s vision, mission and philosophy
○ Interact kindly & respectfully with children
○ Communicating effectively & consistently with families
○ Observe strict confidentiality
○ Respond effectively to children’s behavior
5-
Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e
© 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved
Support Personnel
• Role: Provide services that support or facilitate the
program.
• Responsibilities:
○ Vary depending on the specific job description of the
individual
○ Must meet specific qualifications
○ Have age-appropriate expectations
○ Can communicate with children & work with adults
5-
Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e
© 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved
Building a positive work climate
• Engage in authentic collaboration.
• Effectively communicate with all members of the
organization.
• Provide consistent and ongoing feedback regarding
individual strengths and areas of needed
improvement.
5-
Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e
© 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved
Collaboration
The following levels of decision-making foster
collaborative work environment:
1. Unilateral: The director makes decisions.
2. Consultative: The director seeks input before making
decisions.
3. Collaborative: The director and others analyze the
problem, generate and evaluate possible solutions, and
then decide on action.
4. Delegative: The director provides information, and others
make the decision.
5-
Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e
© 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved
Effective Communication
• To communicate effectively employees must have:
– Reflective Listening Skills:
○ Understanding content
○ Interpreting body language and tone of voice
– Response Skills
○ Setting decision-making parameters
○ Stating one’s reflections of another’s comments
○ Sensitive to others’ values
○ Being self-assertive when necessary
5-
Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e
© 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved
Professional Development
• Should continue throughout employees’ careers
• Should be based on both formal and informal
assessment of performance
○ Staff job performance assessments
○ Needs assessment surveys
○ Program evaluation measures
5-
Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e
© 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved
Effective Professional Development
All staff development activities should include:
• Active learning – e.g. collaborating on a project,
debating an issue
• Reflective practice – e.g. think about experiences
& adjust behavior based on new insights
• Individualized activities – responds to
participants’ needs & interests
5-
Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e
© 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved
Opportunities to apply new
knowledge & skills
• The most important aspect of professional
development is on-the-job support.
• Without onsite support teachers are less likely to
implement changes based on typical workshop
style training.
5-
Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e
© 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved
Mentoring - coaching of a protégé
(novice staff member) by a mentor
(experienced staff member).
Effective mentoring requires:
• The best mentors possible
• Match the needs of the protégé with the skills of
the mentor
• Provide time to collaborate and reflect on practice
• Provide stipends or raises for mentors and protégés
when possible
5-
Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e
© 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved
Job Descriptions should include
• Job title
• Minimum qualifications
• Primary duties & responsibilities
• Working conditions
• Additional duties
• Reporting relationships and limits of authority
• Physical requirements
• Range of benefits & compensation
5-
Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e
© 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved
Personnel Records include:
• Personal information – e.g. name, address, phone
numbers, citizenship status
• Health records
• Reports from criminal background checks
• Emergency information
• Records of education, training, qualifications
5-
Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e
© 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved
Personnel Records (Continued)
• Records of past employment
• Professional & personal references
• Records about current employment
• Retirement & nsurance records (if applicable)
• Job performance assessment records
Safeguard employees’ personal
information

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Chapter 5 Slides

  • 1. Chapter 5: Leading and Managing Personnel Planning and Administering Early Childhood Programs Tenth Edition Nancy Freeman Celia A. Decker John R. Decker Prepared by: Nancy K. Freeman Tere Holmes Kris Curtis
  • 2. 5-2 Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e © 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved The staff is the biggest influence on program quality •The best programs have ○Highly qualified employees ○Low teacher turnover
  • 3. 5-3 Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e © 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved Three Criteria that determine program quality & job satisfaction: • Staff must meet minimal qualifications • All staff understand and agree with the program’s vision and mission • Staff accept personal ownership and responsibility for the program.
  • 4. 5-4 Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e © 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved Challenges to recruiting & retaining quality staff • Low compensation – similarly qualified personnel in other fields often earn more • High job stress – long hours, noisy & busy classrooms, physically demanding work • Inadequate training – teachers often bring little specialized training • Lack of administrative support – directors often have little specialized training
  • 5. 5-5 Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e © 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved The Director’s Role • Leadership – working with people: e.g. planning, mentoring, guiding, advising • Management – organizational duties: e.g. implementing regulations, abiding by contracts, personnel services
  • 6. 5-6 Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e © 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved Are most directors prepared? • Fewer than 20% of directors planned a career in administration. • 90% of directors come from the ranks of teachers. They learn on the job!
  • 7. 5-7 Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e © 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved Personal Qualities of Effective Directors • Dedicated, focused, organized • Physical & mental stamina • Open to new ideas • Effective communicator • Flexible, cheerful, & warm • Understands own skills & needs • Committed to success, honest • Learns from mistakes
  • 8. 5-8 Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e © 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved Directors as Personnel Managers They are responsible for hiring and managing • Primary Personnel ○ Teachers ○ Assistant Teachers (or Teacher Aides) • Support Personnel ○ Dieticians, food service, office staff, volunteers
  • 9. 5-9 Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e © 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved Primary Personnel • Role: Work directly with children to support learning and development. • Responsibilities: ○ Assume leadership in the program ○ Implement program’s vision, mission and philosophy ○ Interact kindly & respectfully with children ○ Communicating effectively & consistently with families ○ Observe strict confidentiality ○ Respond effectively to children’s behavior
  • 10. 5- Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e © 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved Support Personnel • Role: Provide services that support or facilitate the program. • Responsibilities: ○ Vary depending on the specific job description of the individual ○ Must meet specific qualifications ○ Have age-appropriate expectations ○ Can communicate with children & work with adults
  • 11. 5- Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e © 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved Building a positive work climate • Engage in authentic collaboration. • Effectively communicate with all members of the organization. • Provide consistent and ongoing feedback regarding individual strengths and areas of needed improvement.
  • 12. 5- Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e © 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved Collaboration The following levels of decision-making foster collaborative work environment: 1. Unilateral: The director makes decisions. 2. Consultative: The director seeks input before making decisions. 3. Collaborative: The director and others analyze the problem, generate and evaluate possible solutions, and then decide on action. 4. Delegative: The director provides information, and others make the decision.
  • 13. 5- Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e © 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved Effective Communication • To communicate effectively employees must have: – Reflective Listening Skills: ○ Understanding content ○ Interpreting body language and tone of voice – Response Skills ○ Setting decision-making parameters ○ Stating one’s reflections of another’s comments ○ Sensitive to others’ values ○ Being self-assertive when necessary
  • 14. 5- Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e © 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved Professional Development • Should continue throughout employees’ careers • Should be based on both formal and informal assessment of performance ○ Staff job performance assessments ○ Needs assessment surveys ○ Program evaluation measures
  • 15. 5- Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e © 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved Effective Professional Development All staff development activities should include: • Active learning – e.g. collaborating on a project, debating an issue • Reflective practice – e.g. think about experiences & adjust behavior based on new insights • Individualized activities – responds to participants’ needs & interests
  • 16. 5- Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e © 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved Opportunities to apply new knowledge & skills • The most important aspect of professional development is on-the-job support. • Without onsite support teachers are less likely to implement changes based on typical workshop style training.
  • 17. 5- Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e © 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved Mentoring - coaching of a protégé (novice staff member) by a mentor (experienced staff member). Effective mentoring requires: • The best mentors possible • Match the needs of the protégé with the skills of the mentor • Provide time to collaborate and reflect on practice • Provide stipends or raises for mentors and protégés when possible
  • 18. 5- Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e © 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved Job Descriptions should include • Job title • Minimum qualifications • Primary duties & responsibilities • Working conditions • Additional duties • Reporting relationships and limits of authority • Physical requirements • Range of benefits & compensation
  • 19. 5- Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e © 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved Personnel Records include: • Personal information – e.g. name, address, phone numbers, citizenship status • Health records • Reports from criminal background checks • Emergency information • Records of education, training, qualifications
  • 20. 5- Freeman/Decker/Decker, Planning and Administering Early Childhood Programs, 10e © 2012, 2008, 2005, 2001, 1995 by Pearson Education, Inc. All Rights Reserved Personnel Records (Continued) • Records of past employment • Professional & personal references • Records about current employment • Retirement & nsurance records (if applicable) • Job performance assessment records Safeguard employees’ personal information