SlideShare a Scribd company logo
INTRODUCTION TO BUSINESS
(MGMT 101)
Chapter 5: Social and Ethical
Responsibility
i. Social value and business ethics
ii. Social Responsibility and Sustainable
Development
5.1 Social value and business ethics
Conceptualization of ethics and its application to
business
Specifically can be described as a set of principles
that contains behavioral codes to determine what is
right or wrong
Scholars propose clear differences between morality
and ethics
Morality Ethics
Concerned with the norms, values
and beliefs embedded in social
processes which define right or
wrong for an individual or a
community
Concerned with the study of
morality and the application of
reason to explain specific rules and
principles that determine right or
wrong for a given situation
Ethics is also acquired from religious teaching
1. ISLAM
Fundamental principles in Islam which are
iman and taqwa, require every Muslim to
display uprightness, honesty and integrity,
irrespective of the state he/she is in, be it as
an individual, a business person or a figure
or authority and power
2. THE GOLDEN RULE, CHRISTIANITY AND
EMMANUEL KANT’S
If he/she is going to be adversely affected or
harmed by an action taken and the action is
still done onto others, then he/she is being
unjust, therefore, unethical
3. UTILITARIAN
Require each individual to assess the good and bad
consequences of action in order to make ethical
decisions
Universally accepted moral values
GOOD VALUES BAD VALUES
Compassion Cheating
Courage Cowardice
Honesty Cruelty
Integrity Greed
Respect for human
life
Lying
Self-control Selfishness
Factors of unethical behaviors in the global business
world
 Business enterprises have to fulfill many
interests
 Society is undergoing dramatic change
Ethical Dilemmas in the Conduct of Business
Four themes of ethical dilemmas faced by those
involved in business:
Personality traits
Conflict of interest
Responsibility to stakeholders
Level of openness
Managing Ethical Dilemmas
1. Is it legal?
Am I violating any laws (inclusive of religious principles) or
company policy?
2. Is it balanced?
Am I acting fairly in my decisions? Am I taking into
consideration the needs of others apart from my own
personal needs?
3. How will the action make me feel about myself?
Will I be happy after taking such actions?
Check questions before acting to ensure that their actions and
decisions are ethical:
Importance of Managing Business Ethically
Business organizations should be managed ethically for
the following reasons:
Keeping existing customers: reputable organizations
will maintain customer loyalty and business
sustainability
Attracting new customers: good business corporate
image will attract new customers and increase
profitability
Avoiding lawsuits: reputable organizations will not
hesitate to comply with laws and regulations to
maintain their good image and dignity
Reducing employee turnover: reputable organizations
will be able to maintain employee loyalty, thus reducing
employee turnover. This will subsequently increase
organizational effectiveness
Pleasing customers, employees and society: good
organizations will strive to fulfill the needs of main
stakeholders. i.e customers, employees and the
community they serve
5.2 Social Responsibility and Sustainable Development
Social responsibility is a broader concept of ethics that
concerns the impact of an organization’s activities on
society
Obligation of a business to maximize its positive impact
and minimize its negative impact on society
Sustainability- as the long-term maintenance of systems
according to environmental, economic and social
considerations
Is a pattern of resources use that aims to meet human
needs while preserving the environment, so that these
needs can be met not only in the present but also for
future generations
Corporate social responsibility- specifically emphasize
the importance of corporations to be socially responsible,
apart from maximizing profits
Advantage: businesses can win trust and respect
from employees, customers and society, and increase
profits in the long-term
Disadvantage: the risk of losing customers and
encouraging the public and government to take legal
action to restrict their activities
Pyramid of Corporate Social Responsibility
According to CSR model, there are four
dimensions of CSR:
Economic: profit is the essential foundation of
any business organization. Its main existence is
to make money
Legal: the next step is being legal, not going
against any rules or regulations imposed on
the business
Ethical: ensuring that whatever actions
undertaken must be right, just and fair to all
involved
Voluntary: additional activities that may not be
required but promote human welfare and
goodwill

More Related Content

What's hot

Social Responsibility and Ethics in Business
Social Responsibility and Ethics in BusinessSocial Responsibility and Ethics in Business
Social Responsibility and Ethics in Business
Waheed Iqbal Boss
 
Chapter 1: The Importance of Business Ethics
Chapter 1: The Importance of Business Ethics�Chapter 1: The Importance of Business Ethics�
Chapter 1: The Importance of Business Ethics
Firdaus Fitri Zainal Abidin
 
Ethical behaviour
Ethical behaviourEthical behaviour
Ethical behaviour
haniaeman
 
Business ethics
Business ethicsBusiness ethics
Business ethics
zaryab anwar
 
Managerial ethics (types of managerial ethics)
Managerial ethics (types of managerial ethics)Managerial ethics (types of managerial ethics)
Managerial ethics (types of managerial ethics)
cidroypaes
 
Open system theory
Open system theoryOpen system theory
Open system theory
Hira Ali
 
BUsiness Ethics and Corporate Governance
BUsiness Ethics and Corporate GovernanceBUsiness Ethics and Corporate Governance
BUsiness Ethics and Corporate Governance
DrVaidehi Shukla
 
Business ethics
Business ethicsBusiness ethics
Business ethics
Yasir Sheikh
 
Organizational ethics
Organizational ethicsOrganizational ethics
Organizational ethics
Sankaramoorthy S.V.
 
Cross Cultural Ethics & International Development
Cross Cultural Ethics & International DevelopmentCross Cultural Ethics & International Development
Cross Cultural Ethics & International DevelopmentGRS UBC
 
Business ethics ppt
Business ethics pptBusiness ethics ppt
Business ethics ppt
Gjergjmihilli
 
Ethical issues in business
Ethical issues in businessEthical issues in business
Ethical issues in business
Danish Musthafa
 
Ethics in management
Ethics in managementEthics in management
Ethics in management
Megha_pareek
 
social responsibilities and managerial ethics
social responsibilities and managerial ethicssocial responsibilities and managerial ethics
social responsibilities and managerial ethics
uni of sindh dep; iba
 
Chapter 5 managing ethics and social responsibility
Chapter 5   managing ethics and social responsibilityChapter 5   managing ethics and social responsibility
Chapter 5 managing ethics and social responsibilitymary karen calingo
 
Business ethics 2
Business ethics  2Business ethics  2
Business Ethics and Social Responsibility
Business Ethics and Social Responsibility Business Ethics and Social Responsibility
Business Ethics and Social Responsibility
Sanjay Mishra
 

What's hot (20)

Organizational Ethics
Organizational EthicsOrganizational Ethics
Organizational Ethics
 
Social Responsibility and Ethics in Business
Social Responsibility and Ethics in BusinessSocial Responsibility and Ethics in Business
Social Responsibility and Ethics in Business
 
Chapter 1: The Importance of Business Ethics
Chapter 1: The Importance of Business Ethics�Chapter 1: The Importance of Business Ethics�
Chapter 1: The Importance of Business Ethics
 
Ethical behaviour
Ethical behaviourEthical behaviour
Ethical behaviour
 
Business ethics
Business ethicsBusiness ethics
Business ethics
 
Managerial ethics (types of managerial ethics)
Managerial ethics (types of managerial ethics)Managerial ethics (types of managerial ethics)
Managerial ethics (types of managerial ethics)
 
Open system theory
Open system theoryOpen system theory
Open system theory
 
BUsiness Ethics and Corporate Governance
BUsiness Ethics and Corporate GovernanceBUsiness Ethics and Corporate Governance
BUsiness Ethics and Corporate Governance
 
Business ethics
Business ethicsBusiness ethics
Business ethics
 
Organizational ethics
Organizational ethicsOrganizational ethics
Organizational ethics
 
Cross Cultural Ethics & International Development
Cross Cultural Ethics & International DevelopmentCross Cultural Ethics & International Development
Cross Cultural Ethics & International Development
 
Business ethics ppt
Business ethics pptBusiness ethics ppt
Business ethics ppt
 
Ethical issues in business
Ethical issues in businessEthical issues in business
Ethical issues in business
 
Ethics in management
Ethics in managementEthics in management
Ethics in management
 
social responsibilities and managerial ethics
social responsibilities and managerial ethicssocial responsibilities and managerial ethics
social responsibilities and managerial ethics
 
Chap6
Chap6Chap6
Chap6
 
Chapter 5 managing ethics and social responsibility
Chapter 5   managing ethics and social responsibilityChapter 5   managing ethics and social responsibility
Chapter 5 managing ethics and social responsibility
 
Business ethics 2
Business ethics  2Business ethics  2
Business ethics 2
 
Business Ethics and Social Responsibility
Business Ethics and Social Responsibility Business Ethics and Social Responsibility
Business Ethics and Social Responsibility
 
Business Ethics
Business EthicsBusiness Ethics
Business Ethics
 

Viewers also liked

Corporate Social Responsibility
Corporate Social ResponsibilityCorporate Social Responsibility
Corporate Social Responsibility
Fui Yien Michelle
 
Zee Global Program
Zee Global ProgramZee Global Program
Zee Global Programatoneplace
 
Overview of the P&G Social Media Lab
Overview of the  P&G Social Media LabOverview of the  P&G Social Media Lab
Overview of the P&G Social Media Lab
deb schultz
 
VCE Business Management powerpoint from Beechworth
VCE Business Management powerpoint from BeechworthVCE Business Management powerpoint from Beechworth
VCE Business Management powerpoint from Beechworth
Catherine Hill
 
Operations Int 2
Operations Int 2Operations Int 2
Operations Int 2Marcus9000
 
Español ingles 1
Español   ingles 1Español   ingles 1
Español ingles 1
Jhon Fredy Tchc
 
Business and management chapter 4
Business and management chapter 4Business and management chapter 4
Business and management chapter 4t-MBA Digital
 
Js gta 5 script complete
Js gta 5 script completeJs gta 5 script complete
Js gta 5 script completeJordanSmith96
 
Pki guide v1.0a_aka
Pki guide v1.0a_akaPki guide v1.0a_aka
Pki guide v1.0a_aka
WASecurity
 
Maths. topic 2,3,4,5
Maths. topic 2,3,4,5Maths. topic 2,3,4,5
Maths. topic 2,3,4,5emailtoshahed
 
Business Management System (BMS) Slides
Business Management System (BMS) SlidesBusiness Management System (BMS) Slides
Business Management System (BMS) Slides
Larry Saytee
 
Human Resource Management Int 2
Human Resource Management Int 2Human Resource Management Int 2
Human Resource Management Int 2Marcus9000
 
Internal Organisation Int 2
Internal Organisation Int 2Internal Organisation Int 2
Internal Organisation Int 2Marcus9000
 
MBA suggested books
MBA suggested booksMBA suggested books
MBA suggested books
Guruhr
 
Information Security Risks Management Maturity Model (ISRM3)
Information Security Risks Management Maturity Model (ISRM3)Information Security Risks Management Maturity Model (ISRM3)
Information Security Risks Management Maturity Model (ISRM3)leolemes
 
New Zodiac Signs - 2011
New Zodiac Signs - 2011New Zodiac Signs - 2011
New Zodiac Signs - 2011
Emerito Razon
 
BUS110 Chapter 7 - Management and Leadership
BUS110 Chapter 7 - Management and LeadershipBUS110 Chapter 7 - Management and Leadership
BUS110 Chapter 7 - Management and LeadershipDeborah Oronzio
 
Syrian History 1900-1920
Syrian History 1900-1920Syrian History 1900-1920
Syrian History 1900-1920moifakmoureiden
 
STRATEGIC MANAGEMENT QUIZ
STRATEGIC MANAGEMENT QUIZSTRATEGIC MANAGEMENT QUIZ
STRATEGIC MANAGEMENT QUIZ
Jothi Ram
 

Viewers also liked (20)

Corporate Social Responsibility
Corporate Social ResponsibilityCorporate Social Responsibility
Corporate Social Responsibility
 
Zee Global Program
Zee Global ProgramZee Global Program
Zee Global Program
 
Overview of the P&G Social Media Lab
Overview of the  P&G Social Media LabOverview of the  P&G Social Media Lab
Overview of the P&G Social Media Lab
 
VCE Business Management powerpoint from Beechworth
VCE Business Management powerpoint from BeechworthVCE Business Management powerpoint from Beechworth
VCE Business Management powerpoint from Beechworth
 
Operations Int 2
Operations Int 2Operations Int 2
Operations Int 2
 
Businessman d
Businessman dBusinessman d
Businessman d
 
Español ingles 1
Español   ingles 1Español   ingles 1
Español ingles 1
 
Business and management chapter 4
Business and management chapter 4Business and management chapter 4
Business and management chapter 4
 
Js gta 5 script complete
Js gta 5 script completeJs gta 5 script complete
Js gta 5 script complete
 
Pki guide v1.0a_aka
Pki guide v1.0a_akaPki guide v1.0a_aka
Pki guide v1.0a_aka
 
Maths. topic 2,3,4,5
Maths. topic 2,3,4,5Maths. topic 2,3,4,5
Maths. topic 2,3,4,5
 
Business Management System (BMS) Slides
Business Management System (BMS) SlidesBusiness Management System (BMS) Slides
Business Management System (BMS) Slides
 
Human Resource Management Int 2
Human Resource Management Int 2Human Resource Management Int 2
Human Resource Management Int 2
 
Internal Organisation Int 2
Internal Organisation Int 2Internal Organisation Int 2
Internal Organisation Int 2
 
MBA suggested books
MBA suggested booksMBA suggested books
MBA suggested books
 
Information Security Risks Management Maturity Model (ISRM3)
Information Security Risks Management Maturity Model (ISRM3)Information Security Risks Management Maturity Model (ISRM3)
Information Security Risks Management Maturity Model (ISRM3)
 
New Zodiac Signs - 2011
New Zodiac Signs - 2011New Zodiac Signs - 2011
New Zodiac Signs - 2011
 
BUS110 Chapter 7 - Management and Leadership
BUS110 Chapter 7 - Management and LeadershipBUS110 Chapter 7 - Management and Leadership
BUS110 Chapter 7 - Management and Leadership
 
Syrian History 1900-1920
Syrian History 1900-1920Syrian History 1900-1920
Syrian History 1900-1920
 
STRATEGIC MANAGEMENT QUIZ
STRATEGIC MANAGEMENT QUIZSTRATEGIC MANAGEMENT QUIZ
STRATEGIC MANAGEMENT QUIZ
 

Similar to Chapter 5: Social and Ethical Responsibility

Unit 1.pptx : Introdution to Ethics in Business
Unit 1.pptx : Introdution to Ethics in BusinessUnit 1.pptx : Introdution to Ethics in Business
Unit 1.pptx : Introdution to Ethics in Business
VishalPaudel3
 
Ethics & social responsibility
Ethics & social responsibilityEthics & social responsibility
Ethics & social responsibilityAbhishek Bansal
 
Ethics & social responsibility
Ethics & social responsibilityEthics & social responsibility
Ethics & social responsibilityAbhishek Bansal
 
Business ethics & work ethos
Business ethics &  work ethosBusiness ethics &  work ethos
Business ethics & work ethos
Garima Jain
 
Unit 5 business ethics
Unit 5 business ethicsUnit 5 business ethics
Unit 5 business ethics
Haron mutwiri
 
Corporate Social Responsibility and Ethics
Corporate Social Responsibility and EthicsCorporate Social Responsibility and Ethics
Corporate Social Responsibility and Ethics
Pratidhee Palak Jha
 
Business Ethics_Session 1 _New.pptx
Business Ethics_Session 1 _New.pptxBusiness Ethics_Session 1 _New.pptx
Business Ethics_Session 1 _New.pptx
Harshada Mulay
 
Ethics 110507104321-phpapp01
Ethics 110507104321-phpapp01Ethics 110507104321-phpapp01
Ethics 110507104321-phpapp01megha kochhar
 
Ethics and Corporate Social Responsibility - BAF
Ethics and Corporate Social Responsibility - BAFEthics and Corporate Social Responsibility - BAF
Ethics and Corporate Social Responsibility - BAF
Jay Mehta
 
Business A Changing World Canadian 6th Edition by Ferrell Hirt Iskander Momb...
 Business A Changing World Canadian 6th Edition by Ferrell Hirt Iskander Momb... Business A Changing World Canadian 6th Edition by Ferrell Hirt Iskander Momb...
Business A Changing World Canadian 6th Edition by Ferrell Hirt Iskander Momb...
royalmebra
 
what is ethics
what is ethicswhat is ethics
what is ethics
Ankur Yadav
 
(R)what is ethics
(R)what is ethics(R)what is ethics
(R)what is ethics
Ankur Yadav
 
1. Which of the following is a concern employees of an expanding bus.docx
1. Which of the following is a concern employees of an expanding bus.docx1. Which of the following is a concern employees of an expanding bus.docx
1. Which of the following is a concern employees of an expanding bus.docx
gasciognecaren
 
INTRODUCTION OF BUSINESS ETHICS (3).pptx
INTRODUCTION OF BUSINESS ETHICS (3).pptxINTRODUCTION OF BUSINESS ETHICS (3).pptx
INTRODUCTION OF BUSINESS ETHICS (3).pptx
akshay353895
 
JM Chapter 3 Ethics and International Business (I).pptx
JM Chapter 3 Ethics and International Business (I).pptxJM Chapter 3 Ethics and International Business (I).pptx
JM Chapter 3 Ethics and International Business (I).pptx
Jesilin James
 
Chapter 3 ethics and diversity ppt
Chapter 3 ethics and diversity pptChapter 3 ethics and diversity ppt
Chapter 3 ethics and diversity ppt
Harshat Kaur
 
BE&CG.pptx
BE&CG.pptxBE&CG.pptx
BE&CG.pptx
VeenaGowda16
 

Similar to Chapter 5: Social and Ethical Responsibility (20)

Unit 1.pptx : Introdution to Ethics in Business
Unit 1.pptx : Introdution to Ethics in BusinessUnit 1.pptx : Introdution to Ethics in Business
Unit 1.pptx : Introdution to Ethics in Business
 
Ethics & social responsibility
Ethics & social responsibilityEthics & social responsibility
Ethics & social responsibility
 
Ethics & social responsibility
Ethics & social responsibilityEthics & social responsibility
Ethics & social responsibility
 
Business ethics & work ethos
Business ethics &  work ethosBusiness ethics &  work ethos
Business ethics & work ethos
 
Unit 5 business ethics
Unit 5 business ethicsUnit 5 business ethics
Unit 5 business ethics
 
Corporate Social Responsibility and Ethics
Corporate Social Responsibility and EthicsCorporate Social Responsibility and Ethics
Corporate Social Responsibility and Ethics
 
Business Ethics_Session 1 _New.pptx
Business Ethics_Session 1 _New.pptxBusiness Ethics_Session 1 _New.pptx
Business Ethics_Session 1 _New.pptx
 
Ethics 110507104321-phpapp01
Ethics 110507104321-phpapp01Ethics 110507104321-phpapp01
Ethics 110507104321-phpapp01
 
Business ethics..
Business ethics..Business ethics..
Business ethics..
 
Ethics and Corporate Social Responsibility - BAF
Ethics and Corporate Social Responsibility - BAFEthics and Corporate Social Responsibility - BAF
Ethics and Corporate Social Responsibility - BAF
 
Business A Changing World Canadian 6th Edition by Ferrell Hirt Iskander Momb...
 Business A Changing World Canadian 6th Edition by Ferrell Hirt Iskander Momb... Business A Changing World Canadian 6th Edition by Ferrell Hirt Iskander Momb...
Business A Changing World Canadian 6th Edition by Ferrell Hirt Iskander Momb...
 
what is ethics
what is ethicswhat is ethics
what is ethics
 
what is ethics
what is ethicswhat is ethics
what is ethics
 
(R)what is ethics
(R)what is ethics(R)what is ethics
(R)what is ethics
 
Business ethics
Business ethicsBusiness ethics
Business ethics
 
1. Which of the following is a concern employees of an expanding bus.docx
1. Which of the following is a concern employees of an expanding bus.docx1. Which of the following is a concern employees of an expanding bus.docx
1. Which of the following is a concern employees of an expanding bus.docx
 
INTRODUCTION OF BUSINESS ETHICS (3).pptx
INTRODUCTION OF BUSINESS ETHICS (3).pptxINTRODUCTION OF BUSINESS ETHICS (3).pptx
INTRODUCTION OF BUSINESS ETHICS (3).pptx
 
JM Chapter 3 Ethics and International Business (I).pptx
JM Chapter 3 Ethics and International Business (I).pptxJM Chapter 3 Ethics and International Business (I).pptx
JM Chapter 3 Ethics and International Business (I).pptx
 
Chapter 3 ethics and diversity ppt
Chapter 3 ethics and diversity pptChapter 3 ethics and diversity ppt
Chapter 3 ethics and diversity ppt
 
BE&CG.pptx
BE&CG.pptxBE&CG.pptx
BE&CG.pptx
 

Recently uploaded

Pitch Deck Teardown: RAW Dating App's $3M Angel deck
Pitch Deck Teardown: RAW Dating App's $3M Angel deckPitch Deck Teardown: RAW Dating App's $3M Angel deck
Pitch Deck Teardown: RAW Dating App's $3M Angel deck
HajeJanKamps
 
Set off and carry forward of losses and assessment of individuals.pptx
Set off and carry forward of losses and assessment of individuals.pptxSet off and carry forward of losses and assessment of individuals.pptx
Set off and carry forward of losses and assessment of individuals.pptx
HARSHITHV26
 
Lookback Analysis
Lookback AnalysisLookback Analysis
Lookback Analysis
Safe PaaS
 
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptx
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptxTaurus Zodiac Sign_ Personality Traits and Sign Dates.pptx
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptx
my Pandit
 
Attending a job Interview for B1 and B2 Englsih learners
Attending a job Interview for B1 and B2 Englsih learnersAttending a job Interview for B1 and B2 Englsih learners
Attending a job Interview for B1 and B2 Englsih learners
Erika906060
 
3.0 Project 2_ Developing My Brand Identity Kit.pptx
3.0 Project 2_ Developing My Brand Identity Kit.pptx3.0 Project 2_ Developing My Brand Identity Kit.pptx
3.0 Project 2_ Developing My Brand Identity Kit.pptx
tanyjahb
 
Putting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxPutting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptx
Cynthia Clay
 
Role of Remote Sensing and Monitoring in Mining
Role of Remote Sensing and Monitoring in MiningRole of Remote Sensing and Monitoring in Mining
Role of Remote Sensing and Monitoring in Mining
Naaraayani Minerals Pvt.Ltd
 
Accpac to QuickBooks Conversion Navigating the Transition with Online Account...
Accpac to QuickBooks Conversion Navigating the Transition with Online Account...Accpac to QuickBooks Conversion Navigating the Transition with Online Account...
Accpac to QuickBooks Conversion Navigating the Transition with Online Account...
PaulBryant58
 
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
taqyed
 
Global Interconnection Group Joint Venture[960] (1).pdf
Global Interconnection Group Joint Venture[960] (1).pdfGlobal Interconnection Group Joint Venture[960] (1).pdf
Global Interconnection Group Joint Venture[960] (1).pdf
Henry Tapper
 
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
BBPMedia1
 
Sustainability: Balancing the Environment, Equity & Economy
Sustainability: Balancing the Environment, Equity & EconomySustainability: Balancing the Environment, Equity & Economy
Sustainability: Balancing the Environment, Equity & Economy
Operational Excellence Consulting
 
Exploring Patterns of Connection with Social Dreaming
Exploring Patterns of Connection with Social DreamingExploring Patterns of Connection with Social Dreaming
Exploring Patterns of Connection with Social Dreaming
Nicola Wreford-Howard
 
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdfSearch Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Arihant Webtech Pvt. Ltd
 
Affordable Stationery Printing Services in Jaipur | Navpack n Print
Affordable Stationery Printing Services in Jaipur | Navpack n PrintAffordable Stationery Printing Services in Jaipur | Navpack n Print
Affordable Stationery Printing Services in Jaipur | Navpack n Print
Navpack & Print
 
20240425_ TJ Communications Credentials_compressed.pdf
20240425_ TJ Communications Credentials_compressed.pdf20240425_ TJ Communications Credentials_compressed.pdf
20240425_ TJ Communications Credentials_compressed.pdf
tjcomstrang
 
The Parable of the Pipeline a book every new businessman or business student ...
The Parable of the Pipeline a book every new businessman or business student ...The Parable of the Pipeline a book every new businessman or business student ...
The Parable of the Pipeline a book every new businessman or business student ...
awaisafdar
 
Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)
Lviv Startup Club
 
Unveiling the Secrets How Does Generative AI Work.pdf
Unveiling the Secrets How Does Generative AI Work.pdfUnveiling the Secrets How Does Generative AI Work.pdf
Unveiling the Secrets How Does Generative AI Work.pdf
Sam H
 

Recently uploaded (20)

Pitch Deck Teardown: RAW Dating App's $3M Angel deck
Pitch Deck Teardown: RAW Dating App's $3M Angel deckPitch Deck Teardown: RAW Dating App's $3M Angel deck
Pitch Deck Teardown: RAW Dating App's $3M Angel deck
 
Set off and carry forward of losses and assessment of individuals.pptx
Set off and carry forward of losses and assessment of individuals.pptxSet off and carry forward of losses and assessment of individuals.pptx
Set off and carry forward of losses and assessment of individuals.pptx
 
Lookback Analysis
Lookback AnalysisLookback Analysis
Lookback Analysis
 
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptx
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptxTaurus Zodiac Sign_ Personality Traits and Sign Dates.pptx
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptx
 
Attending a job Interview for B1 and B2 Englsih learners
Attending a job Interview for B1 and B2 Englsih learnersAttending a job Interview for B1 and B2 Englsih learners
Attending a job Interview for B1 and B2 Englsih learners
 
3.0 Project 2_ Developing My Brand Identity Kit.pptx
3.0 Project 2_ Developing My Brand Identity Kit.pptx3.0 Project 2_ Developing My Brand Identity Kit.pptx
3.0 Project 2_ Developing My Brand Identity Kit.pptx
 
Putting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxPutting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptx
 
Role of Remote Sensing and Monitoring in Mining
Role of Remote Sensing and Monitoring in MiningRole of Remote Sensing and Monitoring in Mining
Role of Remote Sensing and Monitoring in Mining
 
Accpac to QuickBooks Conversion Navigating the Transition with Online Account...
Accpac to QuickBooks Conversion Navigating the Transition with Online Account...Accpac to QuickBooks Conversion Navigating the Transition with Online Account...
Accpac to QuickBooks Conversion Navigating the Transition with Online Account...
 
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
 
Global Interconnection Group Joint Venture[960] (1).pdf
Global Interconnection Group Joint Venture[960] (1).pdfGlobal Interconnection Group Joint Venture[960] (1).pdf
Global Interconnection Group Joint Venture[960] (1).pdf
 
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...
 
Sustainability: Balancing the Environment, Equity & Economy
Sustainability: Balancing the Environment, Equity & EconomySustainability: Balancing the Environment, Equity & Economy
Sustainability: Balancing the Environment, Equity & Economy
 
Exploring Patterns of Connection with Social Dreaming
Exploring Patterns of Connection with Social DreamingExploring Patterns of Connection with Social Dreaming
Exploring Patterns of Connection with Social Dreaming
 
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdfSearch Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdf
 
Affordable Stationery Printing Services in Jaipur | Navpack n Print
Affordable Stationery Printing Services in Jaipur | Navpack n PrintAffordable Stationery Printing Services in Jaipur | Navpack n Print
Affordable Stationery Printing Services in Jaipur | Navpack n Print
 
20240425_ TJ Communications Credentials_compressed.pdf
20240425_ TJ Communications Credentials_compressed.pdf20240425_ TJ Communications Credentials_compressed.pdf
20240425_ TJ Communications Credentials_compressed.pdf
 
The Parable of the Pipeline a book every new businessman or business student ...
The Parable of the Pipeline a book every new businessman or business student ...The Parable of the Pipeline a book every new businessman or business student ...
The Parable of the Pipeline a book every new businessman or business student ...
 
Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)
 
Unveiling the Secrets How Does Generative AI Work.pdf
Unveiling the Secrets How Does Generative AI Work.pdfUnveiling the Secrets How Does Generative AI Work.pdf
Unveiling the Secrets How Does Generative AI Work.pdf
 

Chapter 5: Social and Ethical Responsibility

  • 1. INTRODUCTION TO BUSINESS (MGMT 101) Chapter 5: Social and Ethical Responsibility i. Social value and business ethics ii. Social Responsibility and Sustainable Development
  • 2. 5.1 Social value and business ethics Conceptualization of ethics and its application to business Specifically can be described as a set of principles that contains behavioral codes to determine what is right or wrong Scholars propose clear differences between morality and ethics Morality Ethics Concerned with the norms, values and beliefs embedded in social processes which define right or wrong for an individual or a community Concerned with the study of morality and the application of reason to explain specific rules and principles that determine right or wrong for a given situation
  • 3. Ethics is also acquired from religious teaching 1. ISLAM Fundamental principles in Islam which are iman and taqwa, require every Muslim to display uprightness, honesty and integrity, irrespective of the state he/she is in, be it as an individual, a business person or a figure or authority and power 2. THE GOLDEN RULE, CHRISTIANITY AND EMMANUEL KANT’S If he/she is going to be adversely affected or harmed by an action taken and the action is still done onto others, then he/she is being unjust, therefore, unethical
  • 4. 3. UTILITARIAN Require each individual to assess the good and bad consequences of action in order to make ethical decisions Universally accepted moral values GOOD VALUES BAD VALUES Compassion Cheating Courage Cowardice Honesty Cruelty Integrity Greed Respect for human life Lying Self-control Selfishness
  • 5. Factors of unethical behaviors in the global business world  Business enterprises have to fulfill many interests  Society is undergoing dramatic change Ethical Dilemmas in the Conduct of Business Four themes of ethical dilemmas faced by those involved in business: Personality traits Conflict of interest Responsibility to stakeholders Level of openness
  • 6. Managing Ethical Dilemmas 1. Is it legal? Am I violating any laws (inclusive of religious principles) or company policy? 2. Is it balanced? Am I acting fairly in my decisions? Am I taking into consideration the needs of others apart from my own personal needs? 3. How will the action make me feel about myself? Will I be happy after taking such actions? Check questions before acting to ensure that their actions and decisions are ethical:
  • 7. Importance of Managing Business Ethically Business organizations should be managed ethically for the following reasons: Keeping existing customers: reputable organizations will maintain customer loyalty and business sustainability Attracting new customers: good business corporate image will attract new customers and increase profitability Avoiding lawsuits: reputable organizations will not hesitate to comply with laws and regulations to maintain their good image and dignity
  • 8. Reducing employee turnover: reputable organizations will be able to maintain employee loyalty, thus reducing employee turnover. This will subsequently increase organizational effectiveness Pleasing customers, employees and society: good organizations will strive to fulfill the needs of main stakeholders. i.e customers, employees and the community they serve
  • 9. 5.2 Social Responsibility and Sustainable Development Social responsibility is a broader concept of ethics that concerns the impact of an organization’s activities on society Obligation of a business to maximize its positive impact and minimize its negative impact on society Sustainability- as the long-term maintenance of systems according to environmental, economic and social considerations Is a pattern of resources use that aims to meet human needs while preserving the environment, so that these needs can be met not only in the present but also for future generations
  • 10. Corporate social responsibility- specifically emphasize the importance of corporations to be socially responsible, apart from maximizing profits Advantage: businesses can win trust and respect from employees, customers and society, and increase profits in the long-term Disadvantage: the risk of losing customers and encouraging the public and government to take legal action to restrict their activities
  • 11. Pyramid of Corporate Social Responsibility According to CSR model, there are four dimensions of CSR: Economic: profit is the essential foundation of any business organization. Its main existence is to make money Legal: the next step is being legal, not going against any rules or regulations imposed on the business Ethical: ensuring that whatever actions undertaken must be right, just and fair to all involved Voluntary: additional activities that may not be required but promote human welfare and goodwill