This document provides an introduction to business processes. It describes the traditional functional organizational structure and how it can create problems for modern businesses by focusing too much on individual departmental goals rather than process goals. The key points made are: - Business processes cut across functional departments and require communication and coordination between functions. - Major business processes include procurement, fulfillment, production, inventory management, asset management, customer service and project management. All processes are interrelated. - Enterprise systems are needed to manage globally dispersed processes and provide benefits like increased profitability and productivity. - The document identifies some key business processes like procurement, production, fulfillment, and inventory management and discusses how financial accounting and management accounting track