Amit Kumar Sharma is seeking a position in IT with skills in MS Office, HTML, networking, hardware installation and troubleshooting. He has a Post Graduate Diploma in Computer Application from IGNOU and an MCA from IGNOU. His work experience includes positions in hardware and software support, customer service, and university projects involving debugging and modulating systems.

1. AMIT KUMAR SHARMA
Mobile: 08527689964, 7836801006 Present addresses
Email: sunamitil.@gmail.com 9/181c, sec-3, Rajendernagar, Sahibabad
Ghaziabad (up). 201005.
Objective:
Seeking a position to utilize my skills and abilities to be an asset to a reputed it firm that offers
professional growth while being Resourceful, innovative and flexible, and will try adding new
dimensions to it.
Technical skills:
Packages:
Office Ms -Web technologies: HTML, Networking
Hardware: installations, assembling pc's and troubleshooting, manages users and admin, installation
drivers, CPU fault finding,
Installed all types of cards and configured, cabling topologies, and all peripheral devices troubleshooting.
Skills and Experience:
1 Aug 2011 to 25 Nov
Joined as hardware and software technical support in GHAZIABAD COMPUTER CENTER (GZB).
Job profile:
I am the hardware and software technician in the office.
Key Responsibilities:
Handle all the hardware, software complaints
To check all lan connectivity in specific premises
Mostly all work is field work
22 Aug2009 to 12 Sep 2010:
Joined as hardware support in Mayur vihar phase III. Noida
Job profile:
I am the hardware technical supporter under an Engineer
Key Responsibilities:
Teaching the Students Basic Computer
Configurations and troubleshooting of systems
Manage Users and Admin Account
installed drivers and Software's
installed networking in ring topology
3 March 2007 to 27 Sep 2OO7
Joined as customer care Executive in Aegis BPO, Hutch call center (noida)
Job profile:
I am responsible to handle the customer and resolve customer's query or problems which is related to the
connections
Key Responsibilities:
Maintain QA's sheet and all QRT.
In limited time to satisfy the customer.
To sale VAS items.

2. 28 March 2011 to 2 Aug 2011
Joined as customer care Associate in TechMahindra, Airtel call center (noida)
Job profile:
I am responsible to handle the customer and resolve customer's query or problems which is related to the
connections
Key Responsibilities:
Maintain QA's sheet and all QRT.
In limited time to satisfy the customer.
To sale VAS items.
Some Projects Undertaken in University
Dissertation Allocation System (DAS)
Hospital management system (HMS)
Responsibility: debugging and unloading, modulation of the project
Education Qualification:
Professional:
CIC (Certificate in computing) from IGNOU.
PGDCA (Post Graduation Diploma in Computer Application) from IGNOU. (FIRST DIV.)
MCA (MASTER OF COMPUTER EDUCATION) FROM IGNOU (FIRST DIV.)
Academic:
Graduation from Delhi University
12
TH
passed from C.B.S.E
10
TH
passed from C.B.S.E
OTHER ACHIVEMENTS:
NCC ‘C’ CERTIFICATE
NCC ‘B’ CERTIFICATE
AIDS MINISTRY OF WELFARE SOCIETY MEMBER CERITFICATE
Personal Details:
Name : Amit Kumar Sharma
Father’s name: Shri S.D. Sharma
Nationality : Indian
Language : Hindi, English
Date of birth : 12/08/81
Marital status : married
Strengths:
Smart Worker
Dedicated for the job
Date:
Place: (AMIT KUMAR SHARMA)