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Challenges for Financial
Information Systems



Alan Clarke
TSSG
• Outline
  – Motivation & Goals
  – Context of Financial Information Systems
  – Types of Challenges
  – Response to Challenges
  – Solutions and the TSSG response
Motivation & Goals of FIDES
•   Natural & Logical Step to bring Finance, Telecoms & Computing into the one
    environment.

•   We can look at all aspects of a Financial Information System as a
    Communication System.

    – There is a huge cost in mis-communicating or a breakdown in communication ( most
      of all in Financial Systems ).

•   Goal : To study and research and house Financial Information Systems in
    their natural environment in order to improve Critical Infrastructure for
    Financial Services and to help Financial Services deliver the most efficient,
    resilient, and cost-effective service they can.

    – To conduct an ongoing two-way conversation between Financial Services and
      Research to achieve these ends.
Background:The World of eFinance
•   Defn: “The provision of financial services and markets using electronic
    communication and computation” (Allen, McAndrews and Strahan
    2001)

•   e-Finance world contains 3 sectors: B2B (Corporate), B2C (Retail) &
    infrastructure (Investment & everything else)

•   World Bank study in 2000:
     – “E-finance has great potential to improve the quality and scope of
       financial services and expand opportunities for covering trading
       risks and can widen access to financial services for a much greater
       set of retail and commercial clients by offering more cost effective
       services”
FIDES Overview & Context
•   The financial services industry is believed to be on the verge of a dramatic
    revolution, prompted by regulatory requirements, the desire for greater
    stability and more powerful ICT [source: Frankfurt House of Finance, 2008]

•   eFinance is already transforming how banks do business (e.g. online only
    banks). Ever greater dependence on Financial Information Systems.

•   The US position : Dodd Bill on OTCs. Greater Transparency & Accountability

•   Many challenges to address

    –   Lack of standards (apart from FIX)

    –   Solutions du jour

    –   Compliance issues (BASEL II, SOLVENCY II)

    –   Wave of IT and engineering talent driving “market innovation” [source: Credit Suisse]


•   Need for better Information systems
Context : Participants in eFinance

                     Auditing                       Regulators             Settlements
 Retail Banking
                                    Clearing

                                                                    Insurance &
                                                                    Re-Insurance
Investment Banking
                          Financial Information Systems


       Funds                                                     Data Providers


                                Exchanges         State & Treasury
     Boutique Houses
                                            Public & Customers       Broadcast Networks
Topology & Types of Challenges
                                                   Challenges

                                                                                            Dealing & Trading

                            Compliance                                    Transaction                                      Redundancy
Basle II                                           Standardization                                                     Resilience

Insolvency II                                                                                                   Latency Reduction
                                                    Infrastructure
  Data Representation                                                               “Performance”            Throughput Optimisation
                                                                 Data Messaging
   Risk     Data Management       Fraud                          & Financial Protocols                  QoS reservation & assurance

     OTCs Audit Trails        Negotiation                      Dynamic Management                    Complex Event Processing

           Data Security    Integrity & Trust                    Proliferation of Markets         Benchmarking

    Proliferation of Data       Data Syndication                             Realtime Troubleshooting

                                                                                 Security      Audit Trail



                                            Future Business & Future Business Models
Challenges: Network Focus


•   http://ftalphaville.ft.com/blog/2009/07/08/60761/the-cold-war-in-high-frequency-trading/
    –   Latency differentials are directly related to profit margins
    –   If you have lower latencies than your competitors you can complete more trades within this
        differential.
•   Unsuitable for business, and certainly non-critical.
•   Hidden Nasties in TCP/IP
•   Direct implications for business (most unknown).
•   Technology is under event-horizon
•   Only game in town ?

•   TSSG Research
    –   Major contributions to EU Future Internet programmes
•   Collaborations with
    –   Irish Companies such as Intune Networks
    –   US Universities (with Boston University): RINA
    –   Resolve such issues
    –   New Business Paradigms
Types of Challenges in Financial Information
                              Systems
Critical Process Failures (Regulatory & IT)                                                                 New Instruments ?
   Incorrect Validating Data
   - e.g. Hoonahan comments                      Protracted Data Management Issues
                                                                                              Effects of new business models ?
 Data Issues & Valuations                           Longer Audits

Data Management          OTCs                    Increased Costs                                          Effects of Legislation ?
                         Transparency
  Providing accreditation                                       Expense of meeting
                                                                Regulatory Requirements


             Evident(Seen)                    Expected(Forseen)                       Unexpected(Unforseen)

                                               Threshold in scalability in TCP/IP         Testing & Bounds of Rationality

  Inappropriateness of TCP/IP
                                              Effects in Proliferation of Markets     Benefits/Risks, Impact Virtualization ?
    Redundancy              Resilience

                                                 Flooding & Throttling                   Hidden gotchyas in FIS right now ?
                 Quality of Service                                                 Changes/Benefits/Risks of new Tech ?
                                                 Security Compromises

                                                                              New paradigms, e.g. neuromorphic systems ?


                                 Time
Types of Challenges

•   Observation : Challenges and issues have the same nature to what we
    see in any technology in general.

•   Hypothesis : The bulk of issues that face Financial Services are
    technological in nature..

•   Evidence ?
Response : Capital Markets
     ICT Spending




                      Source: Aite Group 2008, 2010
Response to Challenges
                   (Market Analysis)
•   Capital markets firms ICT spending globally will amount to €30.4b in
    2010, up from €28.7b in 2009 and a modest increase from €30.2b in
    2008

•   CIO spending focus –trading execution management systems, risk
    management systems, global trading settlement back-office systems,
    client reporting, pre-trade & post-trade analytics

•   How much spend is just to resolve on-going technological issues ? How
    much spend is unnecessary ? How many new issues introduced ?
Response (Contd.)

•   Is Capital Expenditure is lost or maybe spent in vain due to a lack of
    methodology or framework of resolution ?

•   Will this present expenditure change the topology of challenges ?
    Or will that topology grow ?
                                                                  Challenges
                                      Basle II                                                                          Resilience
                                      Insolvency II                                                                Latency Reduction
                                        Data Representation                                                     Throughput Optimisation
                                         Risk Data Management    Fraud             Data Messaging
                                                                                   & Financial Protocols
                                           OTCsAudit TrailsNegotiation             Dynamic Management          Complex Event Processing
                                              Data Security Integrity & Trust       Proliferation of Markets Benchmarking
                                          Proliferation of Data Data Syndication              Realtime Troubleshooting
                                                                                                 Security Audit Trail




•   How much will the costs ( and knock-on costs) balloon without proper
    framework, protocols and methodology for developing Financial
    Information Systems ?

•   without industry-wide standards much of the technology is proprietary
    and likely to remain expensive.
Solution to Challenges: Telecom
                 Perspective
•   No quick fix :

•   Telecoms Industry has faced many of the similar challenges. But has had the
    luxury of decades of research and standardization

•   Telecoms Industry has had the time to develop and institute a methodology
    for introducing new technology through standards that meets service
    requirements in a robust and ubiquitous fashion. e.g. GSM

•   Methodology is an ongoing Evolution.

•   We see much in common in what both industries want to achieve. The service
    provision processes are much the same and the desired goals are much the
    same (providing a robust, tailored service). Minimized hassle, optimal
    management, optimal management data required. Requires a commitment to
    research and standardization.

•   Many challenges have been seen before
TSSG Response Challenges
•   Committed to support Financial Services to achieve the best (and most cost effective) service it
    can.

•   New Research Centre being built to support this commitment. Latest Infrasrtucture at TSSG
    DataCentre, housing the latest cloud computing facilities and next generation networks

•   Leveraging experience, research, expertise. The TSSG will be bring to bear all of it's expertise
    on the challenges and issues that face financial information systems

•   Gathering requirements from industry

•   Conducting public and proprietary research in Financial Information Systems.

•   Adopting a Dual approach
    - Top down : Applying our expertise in compliance, standardization, data management,
    negotiation, etc, to the challenges that face financial information system
    - Bottom up : Engineer financial networks from the bottom up. So that Applications such as
    messaging are supported by properly thought through protocols. With input from the industry.

•   Implementing a planned approach towards building Critical Infrastructure for Financial Services

•   Critical to have robust infrastructure. Reputation depends upon it.
TSSG Response: Research Landscape

                                          Financial
                                          Information Systems
  Sub-




                                                   Service Oriented
                                                   Evolution & Integration
  theme




                                                                             Market Infrastructures
                  Retail Banking


              Secure Information Sharing inter-FI


                                                        High Speed Networks for
     Topics                                             Financial Applications


                                   Complex Event Processing
                                   for Financial Applications


                                     Policy-based
                                     Compliance Management


                                   Trust in Finance and Financial
                                   Networks
Conclusion

•   Financial Information Services pose many challenges in

     – Networks

     – Algorithmics/Computer Science

     – Information Systems Management & Compliance

•   TSSG»s intention through 15 years of telecoms research to
    address these challenges (one at a time). To help Financial
    Services provide the most efficient, resilient, cost-effective
    services they can realise.

•   Irish Financial Services : Unique opportunity to spearhead
    leading research and implementation program in Financial
    Information Systems.

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Challenges financial information_systems_a_clarke

  • 1. Challenges for Financial Information Systems Alan Clarke TSSG
  • 2. • Outline – Motivation & Goals – Context of Financial Information Systems – Types of Challenges – Response to Challenges – Solutions and the TSSG response
  • 3. Motivation & Goals of FIDES • Natural & Logical Step to bring Finance, Telecoms & Computing into the one environment. • We can look at all aspects of a Financial Information System as a Communication System. – There is a huge cost in mis-communicating or a breakdown in communication ( most of all in Financial Systems ). • Goal : To study and research and house Financial Information Systems in their natural environment in order to improve Critical Infrastructure for Financial Services and to help Financial Services deliver the most efficient, resilient, and cost-effective service they can. – To conduct an ongoing two-way conversation between Financial Services and Research to achieve these ends.
  • 4. Background:The World of eFinance • Defn: “The provision of financial services and markets using electronic communication and computation” (Allen, McAndrews and Strahan 2001) • e-Finance world contains 3 sectors: B2B (Corporate), B2C (Retail) & infrastructure (Investment & everything else) • World Bank study in 2000: – “E-finance has great potential to improve the quality and scope of financial services and expand opportunities for covering trading risks and can widen access to financial services for a much greater set of retail and commercial clients by offering more cost effective services”
  • 5. FIDES Overview & Context • The financial services industry is believed to be on the verge of a dramatic revolution, prompted by regulatory requirements, the desire for greater stability and more powerful ICT [source: Frankfurt House of Finance, 2008] • eFinance is already transforming how banks do business (e.g. online only banks). Ever greater dependence on Financial Information Systems. • The US position : Dodd Bill on OTCs. Greater Transparency & Accountability • Many challenges to address – Lack of standards (apart from FIX) – Solutions du jour – Compliance issues (BASEL II, SOLVENCY II) – Wave of IT and engineering talent driving “market innovation” [source: Credit Suisse] • Need for better Information systems
  • 6. Context : Participants in eFinance Auditing Regulators Settlements Retail Banking Clearing Insurance & Re-Insurance Investment Banking Financial Information Systems Funds Data Providers Exchanges State & Treasury Boutique Houses Public & Customers Broadcast Networks
  • 7. Topology & Types of Challenges Challenges Dealing & Trading Compliance Transaction Redundancy Basle II Standardization Resilience Insolvency II Latency Reduction Infrastructure Data Representation “Performance” Throughput Optimisation Data Messaging Risk Data Management Fraud & Financial Protocols QoS reservation & assurance OTCs Audit Trails Negotiation Dynamic Management Complex Event Processing Data Security Integrity & Trust Proliferation of Markets Benchmarking Proliferation of Data Data Syndication Realtime Troubleshooting Security Audit Trail Future Business & Future Business Models
  • 8. Challenges: Network Focus • http://ftalphaville.ft.com/blog/2009/07/08/60761/the-cold-war-in-high-frequency-trading/ – Latency differentials are directly related to profit margins – If you have lower latencies than your competitors you can complete more trades within this differential. • Unsuitable for business, and certainly non-critical. • Hidden Nasties in TCP/IP • Direct implications for business (most unknown). • Technology is under event-horizon • Only game in town ? • TSSG Research – Major contributions to EU Future Internet programmes • Collaborations with – Irish Companies such as Intune Networks – US Universities (with Boston University): RINA – Resolve such issues – New Business Paradigms
  • 9. Types of Challenges in Financial Information Systems Critical Process Failures (Regulatory & IT) New Instruments ? Incorrect Validating Data - e.g. Hoonahan comments Protracted Data Management Issues Effects of new business models ? Data Issues & Valuations Longer Audits Data Management OTCs Increased Costs Effects of Legislation ? Transparency Providing accreditation Expense of meeting Regulatory Requirements Evident(Seen) Expected(Forseen) Unexpected(Unforseen) Threshold in scalability in TCP/IP Testing & Bounds of Rationality Inappropriateness of TCP/IP Effects in Proliferation of Markets Benefits/Risks, Impact Virtualization ? Redundancy Resilience Flooding & Throttling Hidden gotchyas in FIS right now ? Quality of Service Changes/Benefits/Risks of new Tech ? Security Compromises New paradigms, e.g. neuromorphic systems ? Time
  • 10. Types of Challenges • Observation : Challenges and issues have the same nature to what we see in any technology in general. • Hypothesis : The bulk of issues that face Financial Services are technological in nature.. • Evidence ?
  • 11. Response : Capital Markets ICT Spending Source: Aite Group 2008, 2010
  • 12. Response to Challenges (Market Analysis) • Capital markets firms ICT spending globally will amount to €30.4b in 2010, up from €28.7b in 2009 and a modest increase from €30.2b in 2008 • CIO spending focus –trading execution management systems, risk management systems, global trading settlement back-office systems, client reporting, pre-trade & post-trade analytics • How much spend is just to resolve on-going technological issues ? How much spend is unnecessary ? How many new issues introduced ?
  • 13. Response (Contd.) • Is Capital Expenditure is lost or maybe spent in vain due to a lack of methodology or framework of resolution ? • Will this present expenditure change the topology of challenges ? Or will that topology grow ? Challenges Basle II Resilience Insolvency II Latency Reduction Data Representation Throughput Optimisation Risk Data Management Fraud Data Messaging & Financial Protocols OTCsAudit TrailsNegotiation Dynamic Management Complex Event Processing Data Security Integrity & Trust Proliferation of Markets Benchmarking Proliferation of Data Data Syndication Realtime Troubleshooting Security Audit Trail • How much will the costs ( and knock-on costs) balloon without proper framework, protocols and methodology for developing Financial Information Systems ? • without industry-wide standards much of the technology is proprietary and likely to remain expensive.
  • 14. Solution to Challenges: Telecom Perspective • No quick fix : • Telecoms Industry has faced many of the similar challenges. But has had the luxury of decades of research and standardization • Telecoms Industry has had the time to develop and institute a methodology for introducing new technology through standards that meets service requirements in a robust and ubiquitous fashion. e.g. GSM • Methodology is an ongoing Evolution. • We see much in common in what both industries want to achieve. The service provision processes are much the same and the desired goals are much the same (providing a robust, tailored service). Minimized hassle, optimal management, optimal management data required. Requires a commitment to research and standardization. • Many challenges have been seen before
  • 15. TSSG Response Challenges • Committed to support Financial Services to achieve the best (and most cost effective) service it can. • New Research Centre being built to support this commitment. Latest Infrasrtucture at TSSG DataCentre, housing the latest cloud computing facilities and next generation networks • Leveraging experience, research, expertise. The TSSG will be bring to bear all of it's expertise on the challenges and issues that face financial information systems • Gathering requirements from industry • Conducting public and proprietary research in Financial Information Systems. • Adopting a Dual approach - Top down : Applying our expertise in compliance, standardization, data management, negotiation, etc, to the challenges that face financial information system - Bottom up : Engineer financial networks from the bottom up. So that Applications such as messaging are supported by properly thought through protocols. With input from the industry. • Implementing a planned approach towards building Critical Infrastructure for Financial Services • Critical to have robust infrastructure. Reputation depends upon it.
  • 16. TSSG Response: Research Landscape Financial Information Systems Sub- Service Oriented Evolution & Integration theme Market Infrastructures Retail Banking Secure Information Sharing inter-FI High Speed Networks for Topics Financial Applications Complex Event Processing for Financial Applications Policy-based Compliance Management Trust in Finance and Financial Networks
  • 17. Conclusion • Financial Information Services pose many challenges in – Networks – Algorithmics/Computer Science – Information Systems Management & Compliance • TSSG»s intention through 15 years of telecoms research to address these challenges (one at a time). To help Financial Services provide the most efficient, resilient, cost-effective services they can realise. • Irish Financial Services : Unique opportunity to spearhead leading research and implementation program in Financial Information Systems.