2. We’ve compiled some stats and
facts to help you understand more
about our company, solutions,
expertise and experience.
3. More than
16,000
financial institutions and
businesses worldwide trust
Fiserv to help them solve
complex business challenges.
Our mission is to provide integrated solutions that enable
best-in-class results for our clients, and we deliver on that
promise every day.
Through deep expertise and proven success in Payments,
Processing Services, Risk & Compliance, Customer &
Channel Management and Insights & Optimization,
we can help you:
• Increase revenue
• Decrease operational costs
• Mitigate and manage risk
• Drive profitability
• Grow your business
1
4. Proof Points
Some quick facts about Fiserv:
U.S. market leader in account processing services -- 1 3out of U.S. financial institutions rely on Fiserv
for account processing solutions and expertise
Relationships with the top 50 U.S. banking institutions and 99 of the Top 100
Leading Internet banking services provider
Leading provider of bill payment & presentment services
1.3
Nearly billion online bill pay transactions processed through financial institutions in 2008
300 million e-bills delivered in 2008
Approximately 6 billion ATM/debit card transactions processed in 2008
U.S. market leader in ACH processing services
Largest independent U.S. check processor – we handle 1 out of every 10 checks written
#1 on the FinTech100 survey of top technology companies by American Banker and
Financial Insights, Inc.
#1 online banking provider for three consecutive years by Celent
#1 for branch and teller source capture solutions by Aite Group
#1 in anti-money laundering system sales by IBS Publishing
15
Top in the bank and financial services category in the InformationWeek 500
SWIFTReady Reconciliation Certification for 10 years
2
5. Named one of the “Greenest Big Companies in America” by Newsweek magazine
Gartner Group leaders quadrant, "Magic Quadrant for International Retail Core Banking”
analysis of international core banking systems
Top ranked company on “The Innovators” listing provided by Bank Technology News
Top10 in the Chartis RiskTech100 report
Top50 Mortgage Technology Service Providers by Mortgage Technology Magazine
Innovation Award for MyMoney ™
by The Banker
Best of Show for online banking at Finovate
Best Innovation in a loyalty program by Cards International
Recognized for innovation in the credit risk and asset/liability space in Credit magazine’s Technology
Innovation Awards
Recognized for innovation in the credit risk and asset/liability space in Risk magazine’s Risk
Technology Rankings survey
Leading common Web platform for handling check deposits at all payment points:
merchant, branch, consumer, regional center and ATM
Leading “triple play” mobile solution, supporting all mobile access protocols (SMS,
WAP downloaded mobile apps)
,
The provider behind some of the largest U.S. prepaid card programs
3
6. Unparalleled Solutions
Fiserv delivers proven solutions and expertise in five strategic competencies:
Payments
Solutions for optimizing all aspects of the payments mix
to help you create efficiency and drive growth
Processing Services
Solutions for managing account-based transactions –
reliably and securely
Risk & Compliance
Solutions for proactive risk prevention and mitigation
Customer & Channel Management
Solutions for attracting, retaining and growing
customer relationships
Insights & Optimization
Solutions that help you transform data from information
to actionable business insights
4
8. Fiserv is leading
the transformation
of financial services
technology.
We create with purpose.
For a look at some of our recent
innovations, check out
www.newfiserv.com.
We make it our business to
understand market trends and
share our knowledge with you.
6
9. Fiserv conducts proprietary research and shares key learnings with clients
as a value-added service. Among our recent findings:
• Online banking acceptance is still growing – now used by 4 out of 5
online households
• Client retention is the largest “hot button” trend facing the managed
accounts industry right now
• Online bill payment results in more profitable and loyal financial
institution customers
• Strong interest among consumers in using their mobile devices to
access accounts: 75 percent said they would consider using mobile
banking services if available
We publish the Fiserv Case-Shiller® Home Price Indexes, which are widely
regarded as the definitive source on U.S. housing trends.
• Indexes include data covering thousands of zip codes, counties, metro
areas and state markets
We host an online community for senior executives to stay plugged in to
financial services.
The Fiserv Boardroom Series is an innovative online community designed to
help busy senior executives stay abreast of hot topics and key trends. Videos,
executive briefing papers, a weekly market roundup of news and access to
Fiserv subject matter experts are part of this dynamic service.
We host virtual events and publish white papers on a wide range of topics.
Visit www.fiserv.com or ask your Fiserv representative for more information
on the latest events and information.
7
10. Fiserv by the Numbers
Revenues of $4.7 billion in 2008
Financial Payments
Institution & Industry
Services
Financial Payments Products
Account Processing & 53% 47% Payments 31%
Other 36%
Output Solutions 8%
Item Processing 9%
Risk & Investments 8%
Lending 8%
Publicly traded for more than 20 years (Nasdaq: FISV)
Consistent recurring revenue growth
About 20,000 associates
230 locations worldwide, including London, Mexico City and Singapore
Corporate Headquarters: Brookfield, Wisconsin
More than 500 products and services
8
11. Celebrating 25 years of partnership with our clients in 2009
Ranked in the: American Banker FinTech 100 Fortune 500
Barron’s 500 InformationWeek 500
Chartis RiskTech 100 Nasdaq 100
Forbes Global 2000
IBM Cognos® OEM Partner of the Year for Business Optimization
and Data Analytics solutions, 2009
Microsoft Partner of the Year Global ISV Line of Business, 2008
Solutions endorsed by the American Bankers Association*
*All Fiserv banking platforms, item processing and check imaging solutions, EFT services, corporate cash management services, check
fraud reduction software, cash inventory software, financial institution performance management, and loan origination software.
9
