Challenge National is a business consultancy and online training platform provider based in Queensland, Australia. They offer (1) an automated online training and induction platform called etrainu that can deliver accredited and customized training modules across many industries, and (2) extensive business consulting services in areas like HR, sales training, and safety. Their integrated online platform handles training delivery, records, and reporting to provide a complete learning solution for clients.

2. OVERVIEW
Challenge National is a business based Directors David Scopelliti and Natalie Scopelliti,
consultancy company which specialises in together with a specialised team of consultants
innovative learning and business solutions. We from Challenge National, also provide a portfolio
have developed an automated, online training and of extensive business services. These can be
induction platform that can be accessed via the incorporated into the etrainu integrated training
internet at www.etrainu.com. platform or can be supplied as consultative
Through our unique integration of training and services:
records management, we are a leader in • Human Resource Management
induction, compliance and specialised learning • Business Growth Strategies and Planning
and development programs. We believe in using • Sales Training
people and technology together to deliver • Policy, Procedure and System Development
business outcomes. Our total learning solution is • Workplace/Occupational Health and Safety
simple, innovative, produces measurable results Structure
and has a focus on online delivery methods. • Success Coaching
• Marketing and Public Relations
Challenge National is a Queensland based • Conference and Event Management
company with a Regional Partner network
throughout Australia and with International links in Ground-breaking research has been focussed on
New Zealand, India, and Singapore. Our current “Generational Diversity in the Workplace”, “The
projects include work for Multi-National Retail Power of the Mind”, “The Changing World”, and
Groups, Government Departments, Franchise “The Brain and Why People Buy” major factors
Groups, Humanitarian Organisations and which impact on consumer decision making. In-
Hospitality chains around Australia. depth studies have also been investigated into
“The Australian Way” and how leading customer
service models can be incorporated into
international markets. Several key note
addresses have been delivered on these topics
during conference circuits and group face to face
training sessions are available at request.
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3. ONLINE TRAINING AND RECRUITMENT
etrainu is a specialist online training and Some examples of the types of training we can
recruitment platform that can be accessed online deliver online are:
via the internet. Courses can be delivered under • Hospitality (Responsible Service of Alcohol,
the Nationally Accredited Framework or Responsible Gambling Services, Follow
specialised training modules can be tailored to the Health, Safety and Security Measures
needs of a business or industry. (WHS/OHS), Follow Workplace Hygiene
Procedures and Work with Colleagues and
etrainu provides an invaluable facility for training Customers)
staff in a simple, cost effective and time saving • Retail (Sales, Merchandising, Customer
manner. etrainu also offers benefits such as a Service, Interact with Customers)
recruitment database with search and match • Construction (Blue Card or Green Card –
capabilities, an area to post jobs and General Safety Induction)
complimentary refresher modules. A complete • Health (First Aid)
reporting and records system holds participant • Agriculture (Fresh Produce Handling)
details, personal information and results together • Warehousing
with useful information on progress and • Sales and Motivational Training
certification. A notes section can be updated with • Cultural Training (Ethics, Attitudes and
observation checklists, correspondence and Manners)
assessments not completed online. • Business Etiquette
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4. ETRAINU
LEARNING AND COMMUNICATION GATEWAY
The online induction system provides a total The system operates as a Training & Induction
learning solution where participants can be Delivery Platform and Learning Management &
stepped through a series of training modules Records System with support hosting. Clients
relevant to their industry, company or department. gain access rights to use the application which
The system is accessed online via the internet encompasses all system and platform benefits,
and creates efficiencies for organisations that ongoing upgrades to the system, hosting and
previously have been relying on man-power and system support.
paper resources to channel communication,
training and information. Some examples of the areas which may be
covered within an Induction (but not limited to) are:
The unique point of difference with the etrainu • Company Culture
platform is its flexibility. The system can be • Policies and Procedures
adapted to any business or industry with a need • Human Resources
for training and inducting staff. Our clients find • Legislation – ie email privacy, equity and
the system of particular benefit in the following fairness, discrimination, harassment
areas: • Tailored Training
• The level of interactivity which encourages • Accredited Training
learning and development • Expectation Discussions and Reviews
• Flash, Flex, Audio, Video and Multi-Media are • Records and Assessments
used to promote engagement
• Assessments and activities are used
throughout the induction to reinforce
understanding and retention of information
• A complete records and reporting system can
be drilled into from a site or organisational
level which maps progress, level of
competency and certification
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5. ACCREDITATION
Registered Training Organisation (RTO) under the Australian Quality Training Framework (AQTF) - 31345
Accreditation under the Government Information Technology Contracting Framework (GITC)
CONTACT US
Challenge National
GPO Box 420
Townsville, QLD 4810
Phone: 07 4721 4222
Fax: 07 4721 4666
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