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CHAPTER 1



   WHAT IS STRATEGY AND
   WHY IS IT IMPORTANT?

            Crafting and Executing
                  STRATEGY
      The Quest for Competitive Advantage
WHAT DO WE MEAN BY STRATEGY ?

♦ What is our present situation?
  ●   Business environment and industry conditions
  ●   Firm’s financial and competitive capabilities
♦ Where do we want to go from here?
  ●   Creating a vision for the firm’s future direction
♦ How are we going to get there?
  ●   Crafting actions that will get us there

                                                          1–2
WHAT IS STRATEGY ABOUT?

♦ Strategy is all about How:
 ●   How to outcompete rivals.
 ●   How to respond to economic and market
     conditions and growth opportunities.
 ●   How to manage functional pieces of the
     business.
 ●   How to improve the firm’s financial and
     market performance.


                                               1–3
WHY DO STRATEGY ?

♦ A firm does strategy:
  ●   To improve its financial performance.
  ●   To strengthen its competitive position.
  ●   To gain a sustainable competitive.
      advantage over its market rivals.
♦ A creative, distinctive strategy:
  ●   Can yield above-average profits.
  ●   Makes competition difficult for rivals.

                                                1–4
STRATEGY AND COMPETITORS

♦ Strategy is about competing differently
  from rivals—
  ●   Doing what they don’t do or doing it better!
  ●   Doing what they can’t do!
  ●   Doing that which sets the firm apart and
      attracts customers.
  ●   Doing what we should or should not do to
      produce a competitive edge.


                                                     1–5
1.1   Identifying a Company’s Strategy—What to Look For




                                                          1–6
The Quest for Competitive Advantage

♦ Competitive Advantage
  ●   Meeting customer needs more effectively,
      with products or services that customers
      value more highly, or more efficiently, at
      lower cost.
♦ Sustainable Competitive Advantage
  ●   Giving buyers lasting reasons to prefer a
      firm’s products or services over those of its
      competitors.

                                                      1–7
STRATEGIC APPROACH CHOICES


           Building Competitive Advantage



Low-cost     Differentiation    Focus on      Best-cost
provider      on features      market niche   provider




                                                          1–8
STRATEGIC APPROACHES

♦ Building a competitive advantage by:
  1. Striving to become the industry’s low-cost
     provider (efficiency).
  2. Outcompeting rivals on differentiating
     features (effectiveness).
  3. Focusing on better serving a niche market’s
     needs (efficiency andor effectiveness).
  4. Offering the lowest (best) prices for
     differentiated goods (best-cost provider).

                                                   1–9
GAINING SUSTAINABLE COMPETITIVE
  ADVANTAGE

♦ How to create a sustainable competitive
  advantage:
  ●   Develop valuable expertise and competitive
      capabilities over the long-term that rivals
      cannot readily copy, match or best.
  ●   Put the constant quest for sustainable
      competitive advantage at center stage in
      crafting your strategy.


                                                    1–10
Why a Firm’s Strategy Evolves over Time

♦ Managers modify strategy in response to:
  ●   Changing market conditions
  ●   Advancing technology
  ●   Fresh moves of competitors
  ●   Shifting buyer needs
  ●   Emerging market opportunities
  ●   New ideas for improving the strategy



                                             1–11
The Evolving Nature of a Firm’s Strategy

♦ Realized (current) strategy is a blend of:
  ●   Proactive (deliberate) strategy elements that
      include both continued and new initiatives.
  ●   Reactive (emergent) strategy elements that
      are required due to unanticipated competitive
      developments and fresh market conditions.




                                                      1–12
1.2   A Company’s Strategy Is a Blend of Proactive Initiatives
      and Reactive Adjustments




                                                                 1–13
THE RELATIONSHIP BETWEEN A
FIRM’S STRATEGY AND ITS
BUSINESS MODEL


   Realized              Business
   Strategy       $$$?    Model
   Competitive               Value
    Initiatives           Proposition


    Business
                         Profit Formula
   Approaches




                                          1–14
A Company’s Business Model

♦ How the business will make money :
  ● By providing customers with value.
      The firm’s customer value proposition

  ● By generating revenues sufficient to cover
    costs and produce attractive profits.
      The firm’s profit formula

  It takes a proven business model—one that
 yields appealing profitability—to demonstrate
           viability of a firm’s strategy.

                                                 1–15
Business Model Elements

♦ The Customer Value Proposition
  ●   Satisfying buyer wants and needs at a price
      customers will consider a good value.
         The greater the value provided (V) and
          the lower the price (P), the more
          attractive the value proposition is to
          customers.




                                                    1–16
Business Model Elements (cont’d)

♦ The Profit Formula
  ●   Creating a cost structure that allows for
      acceptable profits, given that pricing is
      tied to the customer value proposition.
         V—the value provided to customers
         P—the price charged to customers
        C—the firm’s costs

  ●   The lower the costs (C) for a given customer
      value proposition (V–P), the greater the ability
      of the business model to be a moneymaker.

                                                         1–17
IS OUR STRATEGY A WINNER?


                  The Strategic
                    Fit Test




The Competitive   Winning         The Performance
Advantage Test                          Test
                  Strategy




                                                    1–18
WHAT MAKES A STRATEGY
  A WINNER?

♦ A winning strategy must pass three tests:
  ● The Fit Test
      Does it exhibit dynamic fit with the external and
       internal aspects of the firm’s overall situation?
  ● The Competitive Advantage Test
      Can it help the firm achieve a significant and
       sustainable competitive advantage?
  ● The Performance Test
      Can it produce good performance as measured
       by the firm’s profitability, financial and
       competitive strengths, and market standing?

                                                           1–19
WHY CRAFTING AND EXECUTING
  STRATEGY ARE IMPORTANT TASKS


♦ Strategy provides:
  ● A prescription for doing business.
  ● A road map to competitive advantage.
  ● A game plan for pleasing customers.
  ● A formula for attaining long-term standout
    marketplace performance.

Good Strategy + Good Strategy Execution =
           Good Management
                                                 1–20

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Ch 1

  • 1. CHAPTER 1 WHAT IS STRATEGY AND WHY IS IT IMPORTANT? Crafting and Executing STRATEGY The Quest for Competitive Advantage
  • 2. WHAT DO WE MEAN BY STRATEGY ? ♦ What is our present situation? ● Business environment and industry conditions ● Firm’s financial and competitive capabilities ♦ Where do we want to go from here? ● Creating a vision for the firm’s future direction ♦ How are we going to get there? ● Crafting actions that will get us there 1–2
  • 3. WHAT IS STRATEGY ABOUT? ♦ Strategy is all about How: ● How to outcompete rivals. ● How to respond to economic and market conditions and growth opportunities. ● How to manage functional pieces of the business. ● How to improve the firm’s financial and market performance. 1–3
  • 4. WHY DO STRATEGY ? ♦ A firm does strategy: ● To improve its financial performance. ● To strengthen its competitive position. ● To gain a sustainable competitive. advantage over its market rivals. ♦ A creative, distinctive strategy: ● Can yield above-average profits. ● Makes competition difficult for rivals. 1–4
  • 5. STRATEGY AND COMPETITORS ♦ Strategy is about competing differently from rivals— ● Doing what they don’t do or doing it better! ● Doing what they can’t do! ● Doing that which sets the firm apart and attracts customers. ● Doing what we should or should not do to produce a competitive edge. 1–5
  • 6. 1.1 Identifying a Company’s Strategy—What to Look For 1–6
  • 7. The Quest for Competitive Advantage ♦ Competitive Advantage ● Meeting customer needs more effectively, with products or services that customers value more highly, or more efficiently, at lower cost. ♦ Sustainable Competitive Advantage ● Giving buyers lasting reasons to prefer a firm’s products or services over those of its competitors. 1–7
  • 8. STRATEGIC APPROACH CHOICES Building Competitive Advantage Low-cost Differentiation Focus on Best-cost provider on features market niche provider 1–8
  • 9. STRATEGIC APPROACHES ♦ Building a competitive advantage by: 1. Striving to become the industry’s low-cost provider (efficiency). 2. Outcompeting rivals on differentiating features (effectiveness). 3. Focusing on better serving a niche market’s needs (efficiency andor effectiveness). 4. Offering the lowest (best) prices for differentiated goods (best-cost provider). 1–9
  • 10. GAINING SUSTAINABLE COMPETITIVE ADVANTAGE ♦ How to create a sustainable competitive advantage: ● Develop valuable expertise and competitive capabilities over the long-term that rivals cannot readily copy, match or best. ● Put the constant quest for sustainable competitive advantage at center stage in crafting your strategy. 1–10
  • 11. Why a Firm’s Strategy Evolves over Time ♦ Managers modify strategy in response to: ● Changing market conditions ● Advancing technology ● Fresh moves of competitors ● Shifting buyer needs ● Emerging market opportunities ● New ideas for improving the strategy 1–11
  • 12. The Evolving Nature of a Firm’s Strategy ♦ Realized (current) strategy is a blend of: ● Proactive (deliberate) strategy elements that include both continued and new initiatives. ● Reactive (emergent) strategy elements that are required due to unanticipated competitive developments and fresh market conditions. 1–12
  • 13. 1.2 A Company’s Strategy Is a Blend of Proactive Initiatives and Reactive Adjustments 1–13
  • 14. THE RELATIONSHIP BETWEEN A FIRM’S STRATEGY AND ITS BUSINESS MODEL Realized Business Strategy $$$? Model Competitive Value Initiatives Proposition Business Profit Formula Approaches 1–14
  • 15. A Company’s Business Model ♦ How the business will make money : ● By providing customers with value.  The firm’s customer value proposition ● By generating revenues sufficient to cover costs and produce attractive profits.  The firm’s profit formula It takes a proven business model—one that yields appealing profitability—to demonstrate viability of a firm’s strategy. 1–15
  • 16. Business Model Elements ♦ The Customer Value Proposition ● Satisfying buyer wants and needs at a price customers will consider a good value.  The greater the value provided (V) and the lower the price (P), the more attractive the value proposition is to customers. 1–16
  • 17. Business Model Elements (cont’d) ♦ The Profit Formula ● Creating a cost structure that allows for acceptable profits, given that pricing is tied to the customer value proposition.  V—the value provided to customers  P—the price charged to customers  C—the firm’s costs ● The lower the costs (C) for a given customer value proposition (V–P), the greater the ability of the business model to be a moneymaker. 1–17
  • 18. IS OUR STRATEGY A WINNER? The Strategic Fit Test The Competitive Winning The Performance Advantage Test Test Strategy 1–18
  • 19. WHAT MAKES A STRATEGY A WINNER? ♦ A winning strategy must pass three tests: ● The Fit Test  Does it exhibit dynamic fit with the external and internal aspects of the firm’s overall situation? ● The Competitive Advantage Test  Can it help the firm achieve a significant and sustainable competitive advantage? ● The Performance Test  Can it produce good performance as measured by the firm’s profitability, financial and competitive strengths, and market standing? 1–19
  • 20. WHY CRAFTING AND EXECUTING STRATEGY ARE IMPORTANT TASKS ♦ Strategy provides: ● A prescription for doing business. ● A road map to competitive advantage. ● A game plan for pleasing customers. ● A formula for attaining long-term standout marketplace performance. Good Strategy + Good Strategy Execution = Good Management 1–20