This document provides an introduction to the topic of organisational behaviour. It defines organisational behaviour as the study of people within an organisation, investigating the behaviour of individuals, groups, and relationships between individuals and groups and how that behaviour affects organizational performance. The knowledge of organizational behaviour can then be used to explain and predict likely behaviour in situations and promote behaviour that benefits both people and the business. It notes that organizational behaviour draws from fields like psychology, sociology, and political science.

1. Chapter 1 Introduction to organisational behaviour Course instructor: Chitwan Bhutani

2. ORGANISATIONAL BEHAVIOUR Topics covered Organisational behaviour defined Nature Importance Features Contributing fields

3. The Organisation Can be defined as two or more people, doing different tasks, but working as one unit with the deliberate purpose of achieving a particular goal or goals. Organisations are the means by which people get things done which they could not do alone.

4. Common Elements in Organisations A reason for existing People Tasks are to be performed if the reason for existing is to be realised Structure or framework clarifying responsibility for what, and for whom

5. Formal Work Organisations Formal work organisations have certain attributes in common: A purpose (reason for existing) Division of labour Authority, and A hierarchy of authority (arrangement of work positions in order of increasing authority).

6. Organisational Behaviour The study of people within an organisation. OB investigates the behaviour of: Individuals Groups within an organisation Relationships between individuals, groups and the organisation. OB studies how people behave, the reasons for that behaviour and how the behaviour affects the performance of the organisation.

7. Organisational Behaviour The knowledge of OB can then be used to: Explain and predict behaviour that is likely to occur in certain situations; and Promotes behaviour that works in the best interests of both the people and the business enterprise. Organisational behaviour is therefore both a theoretical and a practical activity.

8. Features of OB Importance of human behaviour in organisations Cause and effect relationship OB is a branch of social science Three levels of analysis Science as well as an art Body of theory, research and applications Beneficial to both organisation and individuals

9. Nature of OB considers unique perspectives of individuals at work place Interaction of individuals with organization Human behaviour in the organisation

10. Importance of OB 1. Understanding human behaviour Individual behaviour Group behaviour Intergroup behaviour

11. Contd... 2. Influencing human behaviour Leadership Motivation Communication Organisational change and development Organisational climate

12. Contribution of other fields Psychology Sociology Anthropology Political science Economics Science Technology Engineering Medicine