This document discusses disruptive thinking and innovation. It notes that most successful disruptors, like Steve Jobs and Mark Zuckerberg, focused on creating valuable products for customers rather than being distracted by competitors. The document emphasizes balancing customer needs, technology possibilities, and business requirements. It also stresses that disruptive thinking should be driven from the top of an organization and that innovation managers are becoming more common, but CEO/board support is still needed for game-changing ideas. The document provides tips on where to start with disruptive thinking, including focusing on product value and illustrating benefits to potential customers.