Genevieve Hawkins, Coles

1. Disruptive change:
what does this do to
our resilience and
leadership?
Genevieve Hawkins

3. How should we balance the
competing interests of
maintaining our social
licence to operate while
embracing new technologies
that will reduce
employment?
AICD
70% of change
initiatives fail
McKinsey
At any one point in time
1 in 5 people will have a
mental health issue
Beyond Blue

4. Why does change fail?
“And this is where the re-org happened….”

5. The premise of three
1.Are you solving the right problem?
2.Are you a story teller and
3.When are you the problem?

6. Solving the ^ problem
1. Ask a different question
2. Don’t lose sight of
the problem
3. Manage unintended
consequences

7. Solving the ^ problem
1. Ask a different question
2. Don’t lose sight of
the problem
3. Manage unintended
consequences

8. Solving the ^ problem
1. Ask a different question
2. Don’t lose sight of
the problem
3. Manage unintended
consequences

9. Are you a story teller?

10. Become a story teller
1.Emotion is the key to
a sale
2.Tell it from 5
perspectives
3.Throw a party

11. Become a story teller
1.Emotion is the key to
a sale
2.Tell it from 5
perspectives
3.Throw a party

12. Become a story teller
1.Emotion is the key to
a sale
2.Tell it from 5
perspectives
3.Throw a party

13. Emotion is the key to a sale

14. Tell it from five perspectives
Company /
Shareholder
Me
Society Mission
Customer
Team

15. Let’s talk Mental Health

16. Let’s talk Mental Health

17. Are you the problem?
1. Stay Connected
2. Detach and re-appraise
3. Give Back

18. Maximise brain power
1. Stay Connected
2. Detach and re-appraise
3. Give Back

19. Maximise brain power
1. Stay Connected
2. Detach and re-appraise
3. Give Back

20. 3 questions to answer
Am I telling the right story?
Am I solving the right
problem?
When am I the problem?

21. Questions

22. 3 things to read
1.Coaching in depth (Chp1)– Irving Borwick
2.Story for leaders – David Pearl
3.How your brain works – David Rock