The document discusses Cisco Unified Mobility features, particularly Single Number Reach (SNR) and Mobile Voice Access (MVA), which enable enterprise caller ID preservation and allow users to answer calls on multiple devices. SNR allows calls to office and remote phones to ring simultaneously using a single phone number, while MVA lets users originate business calls from any phone and display their office number. Additionally, remote destination profiles facilitate multiple destinations ringing for incoming calls to a desk phone.

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2. 222
Single Number Reach

3. 333
Single Number Reach/MVA

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Cisco Unified Mobility Features
–Single (office) number for multiple devices:
•Enterprise caller ID preservation
•Single enterprise voice mailbox
–User-configurable access lists to permit or deny calling numbers
that can ring a specific remote phone
–User interface to enable or disable Cisco Unified Mobility:
•Mobile Voice Access TUI
•Cisco Unified Communications Manager user webpages
–Access to enterprise features from remote phones using DTMF:
•Softkeys can be used on phones with smart client installed.
–Call logging (CDR)

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Cisco Unified Mobility
Single Number Reach & MVA
–Cisco Unified Mobility has two components: Mobile Connect and Mobile Voice
Access (MVA).
–With Mobile Connect, calls placed to office phones ring the office phones and
associated remote phone.
–MVA allows users to call into the enterprise from any phone and place outgoing
calls that appear to come from their office phone.
Cisco Unified
Communications
Manager
Gateway
PSTN
Mobile Connect lets
remote and office
phones ring
simultaneously.
Call to office
number.
Call to Mobile
Voice Access
directory
number.
Mobile Voice Access
establishes a system to
create enterprise calls
from any location.
Remote
Phone
Office Phone
Customer

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Mobile Connect and MVA
Characteristics
Mobile Connect characteristics:
–Receive calls on multiple devices by using a single phone number
–Answer incoming calls on office or remote phone
–Switch active calls between office and remote phone
MVA characteristics:
–Originate enterprise calls from any remote destination by:
•Dialing to the enterprise MVA number
•Entering ID (if required) and PIN
•Entering destination number to be called
–Called party sees the office phone number as the calling party
–Switch active calls between office and remote phone

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Single Number Reach
Remote Destination Profile
Remote Destination
• Allows multiple destination to ring
for all incoming call to the desk
phone
• RDP is like a virtual phone with
same extension as deskphone
• Remote Destination is the phone
number you want CUCM to ring when
someone dials your desk phone

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End of Module